Apply: Latest Job At Mopheth Group For Graduates

Job At Mopheth Group For Graduates

Table of Content

1. About Mopheth
2. Summary
3. Responsibilities
4. Requirements
5. Benefits
6. Deadline
7. Method of Application

About Mopheth

Mopheth is a company with a focused corporate culture centered on efficiency and profitability. They prioritize delivering top-notch services and products through a highly skilled workforce adhering to international standards. Their mission is to offer innovative, high-quality products and excellent services, while their vision is centered on meeting customer needs. Mopheth provides a platform for accessing genuine products and services from trustworthy sources, aiming to fulfill customer requirements conveniently and comfortably.

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Summary

• Company: Mopheth Group
• Job Title: Customer Care Representative (E-Commerce)
• Job Type: Full Time
• Qualification: BA/BSc/HND
• Location: Nigeria
• Deadline: 15th May, 2024

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Job Title: Customer Care Representative (E-Commerce)

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Responsibilities

• Must be able to provide exceptional customer service to our valued customers online.
• Respond promptly and professionally to customer inquiries via email, chat, and social media platforms.
• Assist customers with order-related questions, product inquiries, and technical issues.
• Resolve customer complaints and escalate complex issues to the appropriate department.
• Process returns, refunds, and exchanges in accordance with company policies.
• Proactively identify opportunities to improve the customer experience and provide feedback to the management team.
• Stay up-to-date with product information, promotions, and company policies to better assist customers.

Requirements

• Must have BSC or HND in a related field.
• Have proven experience in customer service or a related field.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and a customer-centric mindset.
• Proficiency in using online communication tools and e-commerce platforms.
• Ability to multitask and prioritize in a fast-paced environment.
• Positive attitude and willingness to go above and beyond to exceed customer expectations.

Benefits

• HMO
• Mouth watering salary
• Opportunity for career growth 
• To apply Click on the link below.

Application Deadline

15th May, 2024.

Method of Application

Send your CV to ayok@mophethgroup.com. Tell us why you’re the perfect fit for the role of Customer Care Representative (E-commerce) and how you’ll contribute to our success.

(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)

Important: See Helpful Career Resources

Job At Mopheth Group For Graduates

Job At Mopheth Group For Graduates

Job At Mopheth Group For Graduates