Apply: Customer Support Agent at Opay

Apply for Customer Support Agent at Opay

About Opay

Opay Digital Services Limited commonly called Opay, and formerly Paycom Nigeria Limited, is a fintech mobile money operating company founded by Zhou Yahui in 2013 with headquarters in Ikeja, Lagos State, Nigeria. It is among the four major fintech companies in Nigeria: Moniepoint Inc., Kuda, and PalmPay.

Summary

• Company: Opay
• Job Title: Customer Support Agent
• Job Type: Full Time
• Qualification: BA/BSc/HND/MSC
• Location: Enugu, Asaba, Warri and Lagos
• Deadline: Not Specified

Job Title: Customer Support Agent

Job Brief

The Customer Support Agent is responsible for the resolution of all inquiries, complaints, and requests received via OPay customer support telephone lines, establishing and managing customer relationships.

Requirements

• Minimum HND in Mass Communication or related courses
• 1-2 years experience as a call center or customer service agent.
• Strong written and verbal communication skills, with attention to detail
• Strong analytical, organizational, and multi-tasking skills.
• Energetic, highly self-motivated and able to work efficiently and productively.

Method of Application

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