Apply: Customer Support Representative at Opay Digital Services

Apply for Customer Support Representative at Opay Digital Services

About Opay

Opay Digital Services Limited commonly called Opay, and formerly Paycom Nigeria Limited, is a fintech mobile money operating company founded by Zhou Yahui in 2013 with headquarters in Ikeja, Lagos State, Nigeria. It is among the four major fintech companies in Nigeria: Moniepoint Inc., Kuda, and PalmPay.

Summary

• Company: Opay Digital Services Limited
• Job Title: Customer Support Representative
• Job Type: Full Time
• Qualification: OND/BA/BSc/HND/MSC
• Location: Ilorin, Asaba, Enugu, Calabar, Sokoto, Nasarawa
• Deadline: Not Specified

Job Title: Customer Support Representative

Job Responsibilities

The Customer Support Agent is responsible for the resolution of all inquiries, complaints, and requests received via OPay customer support telephone lines, establishing and managing customer relationships.

Requirements

• Minimum ND in Mass Communication or related courses

• 1-2 years experience as a call center or customer service agent.

• Strong written and verbal communication skills, with attention to detail

• Strong analytical, organizational, and multi-tasking skills.

• Energetic, highly self-motivated and able to work efficiently and productively.

(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)

Important: See Helpful Career Resources