Customer Support Representative at Opay Digital Services
About Opay
Opay Digital Services Limited commonly called Opay, and formerly Paycom Nigeria Limited, is a fintech mobile money operating company founded by Zhou Yahui in 2013 with headquarters in Ikeja, Lagos State, Nigeria. It is among the four major fintech companies in Nigeria: Moniepoint Inc., Kuda, and PalmPay.
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Summary
- Company: Opay Digital Services Limited
- Job Title: Customer Support Representative
- Job Type: Full Time
- Qualification: OND/BA/BSc/HND/MSC
- Location: Ilorin, Asaba, Enugu, Calabar, Sokoto, Nasarawa
- Deadline: Not Specified
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Job Title: Customer Support Representative
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Job Responsibilities
The Customer Support Agent is responsible for the resolution of all inquiries, complaints, and requests received via OPay customer support telephone lines, establishing and managing customer relationships.
Requirements
- Minimum ND in Mass Communication or related courses
- 1-2 years experience as a call center or customer service agent.
- Strong written and verbal communication skills, with attention to detail
- Strong analytical, organizational, and multi-tasking skills.
- Energetic, highly self-motivated and able to work efficiently and productively.
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