Relationship Manager at Optimus Bank
About Optimus Bank
Optimus Bank is an innovative financial institution in Nigeria that aims to transform traditional banking through technology and innovation. Guided by strong core values, the bank is licensed by the Central Bank of Nigeria and focuses on reshaping international trade transactions for corporations. It offers a unified web platform for streamlined management, reflecting its commitment to efficiency and convenience.
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Summary
- Company: Optimus Bank
- Job Opening: 2 Locations
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Kano, Jigawa State
- Deadline: Not Specified
1. Relationship Manager, Personal Banking – Jigawa
Job Description
We are seeking a dedicated and dynamic Relationship Manager to join our Retail Banking team in Jigawa.
Responsibilities Include:
- Identify opportunities to cross-sell and upsell banking products and services
- Provide overall leadership and continually enhance team performance in various areas to achieve quality customer service delivery.
- Drive business growth and achieve set revenue, quality risks assets and deposit mobilization targets through effective relationship management.
- Customer acquisition
- Proper onboarding of new customer, (funding account, linking of ATM card and onboard on Mobile Application)
- Developing new relationships and managing existing ones
- Daily engagement with customers for deposit mobilization
- Salary accounts acquisition
- Booking of quality loans
- POS terminal deployment and driving of collection.
- Relationship management with all customers of the Bank
- Delivery of excellent customer services to customers
- Preparation of weekly and monthly performance review documents
- Responsible for managing the team members (Account officers and DSA)
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Qualifications and Requirements
- Candidate should be a resident of Jigawa
- Bachelor’s degree in Business, Finance, or related field
- Proven experience in commercial banking
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- In-depth knowledge of banking products and services
- Minimum of 4-5 years of experience in a similar role
- Confidence and proficiency in personal banking operations
- Proven track record of successful client relationship management
- Strong analytical and problem-solving skills
2. Relationship Manager, Personal Banking – Kano
Job Description
We are seeking a dedicated and dynamic Relationship Manager to join our Retail Banking team in Jigawa.
Responsibilities Include:
- Identify opportunities to cross-sell and upsell banking products and services
- Provide overall leadership and continually enhance team performance in various areas to achieve quality customer service delivery.
- Drive business growth and achieve set revenue, quality risks assets and deposit mobilization targets through effective relationship management.
- Customer acquisition
- Proper onboarding of new customer, (funding account, linking of ATM card and onboard on Mobile Application)
- Developing new relationships and managing existing ones
- Daily engagement with customers for deposit mobilization
- Salary accounts acquisition
- Booking of quality loans
- POS terminal deployment and driving of collection.
- Relationship management with all customers of the Bank
- Delivery of excellent customer services to customers
- Preparation of weekly and monthly performance review documents
- Responsible for managing the team members (Account officers and DSA)
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Qualifications and Requirements
- Candidate should be a resident of Jigawa
- Bachelor’s degree in Business, Finance, or related field
- Proven experience in commercial banking
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- In-depth knowledge of banking products and services
- Minimum of 4-5 years of experience in a similar role
- Confidence and proficiency in personal banking operations
- Proven track record of successful client relationship management
- Strong analytical and problem-solving skills
Method of Application
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