Netcom Africa Internship Program 2024
About Netcom
Founded in 2004, Netcom quickly established itself as a leading communication infrastructure provider in Nigeria, initially offering SME WIMAX and VSAT services with top-tier customer support. As customer needs evolved, Netcom became the first private company to provide fiber access in Nigeria and expanded its services to include cloud, managed, and outsourced IT solutions. Today, Netcom specializes in delivering transformational IT solutions, leveraging its expertise in various technologies to help businesses achieve their goals, from strategic consulting to cloud migration.
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Summary
- Company: Netcom Africa Limited
- Job Title: IT Support Intern
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos, Nigeria
- Deadline: Not Specified
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Job Title: IT Support Intern
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Job Description
- Assist in diagnosing and resolving hardware, software, and network-related issues for end-users.
- Provide technical support via phone, email, or in-person to employees.
- Install, configure, and maintain computer systems and software applications.
- Assist in the setup and maintenance of IT equipment, including printers, scanners, and other peripherals.
- Support the IT team in managing and maintaining the company’s network infrastructure.
- Participate in IT projects, including software upgrades, system backups, and network security initiatives.
- Document and track support requests using the company’s helpdesk system.
- Assist in the management of IT inventory, including hardware and software licenses.
- Collaborate with other departments to ensure smooth IT operations and address any technical challenges.
- Stay updated with the latest trends and technologies in IT support.
Requirements
- Basic understanding of computer systems, networks, and IT troubleshooting techniques.
- Familiarity with Windows and Mac operating systems.
- Strong problem-solving skills and the ability to work independently as well as part of a team.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks and prioritize effectively.
- Eagerness to learn and adapt in a fast-paced environment.
Method of Application
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