Applications are invited from suitable and qualified candidates for the Position of (Entry Level) Customer Service Officer at Stanbic IBTC Bank.
About Standard Bank (Stanbic IBTC)
Standard Bank Group (SBG) is a commercial bank headquartered in Johannesburg, South Africa, established in 1862. It provides a wide range of financial services, including banking, insurance, investment, and advisory services. As Africa’s largest bank, SBG is committed to driving the continent’s growth and development. They aim to meet the diverse needs of individuals and businesses in Africa while maintaining strong investor relations and a focus on excellence in all aspects of their operations.
Summary
- Company: Stanbic IBTC Bank
- Job Title: Officer, Client Communications
- Job Type: Full-time
- Qualification: BA/BSc/HND/Msc
- Location: Lagos, Nigeria
- Deadline: Not Specified
Job Title: Officer, Client Communications
Job Description
The main job purpose of the Client Communication Agent is to ensure customer satisfaction and retention (customer loyalty) in their day-to-day activity as well as provide channels to improve on the current processes to enhance world-class service delivery to clients. The Client communications officer is also responsible for the management of the Pension Solution Mailbox to ensure prompt and quality response to clients.
Qualifications
- Minimum of a B.SC in any related course
- Work experience in any pension fund administrators would be an added advantage
Additional Information
Behavioural Competencies
- Generating Ideas
- Coping with pressure
- Team working
- Upholding Standards
Technical Competencies
- Proficiency in the use of MS office Suite
Deadline
Not Specified
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