Tech School Info

Category: Jobs in Banks

Apply: Direct Sales Agent at Kuda Bank
Direct Sales Agent at Kuda Bank
About kuda
Kuda is a full-service digital bank that started as a small team’s effort to transform banking in Nigeria. They aim to provide accessible, affordable, and rewarding banking services for all Africans, free from excessive charges. Kuda has secured significant funding, including the largest seed round in Africa and a Series B round in 2021 led by renowned institutional investors. With offices in London, Lagos, and Cape Town, Kuda is growing rapidly and establishing itself as a leading challenger bank for Africans. Joining the Kuda Tribe offers benefits like learning opportunities, clear career paths, and enjoyable company social events.
Summary
- Company: Kuda
- Job Title: Direct Sales Agent
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos, Nigeria
- Deadline: Not Specified
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Apply: NOVA Bank Graduate Trainee Program 2025
Apply: 2025 Arla Foods (Dano) Internship Programme
Apply: Logistic Assistant at World Food Programme (WFP)
Apply: 2025 Flutterwave Recruitment for Nigerians
Job Title: Direct Sales Agent
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Role Overview
As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.
- Prospect and generate leads through cold calling, networking, and referrals.
- Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
- Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
- Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company’s pricing.
- Conduct product demonstrations and presentations to potential clients.
- Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).
- Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
- Maintain accurate records of all sales activities and customer interactions in CRM software.
- Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.
- Provide feedback to the marketing and product teams on customer experiences and product improvements.
- Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
- Provide ongoing support to clients, including training and troubleshooting assistance.
Requirements
- Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field.
- Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.
- Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.
- Excellent organizational and time management skills; capable of managing multiple priorities efficiently.
- High motivation, enthusiasm, and dedication to achieving targets.
- Familiarity with digital banking services and mobile technology.
Target and Incentives
- Monthly sales target to be achieved.
- Incentives and bonuses based on meeting or exceeding sales targets.
- Additional rewards for surpassing performance goals and customer satisfaction metrics.
Probation Duration
The first three months of employment will serve as a probationary period for the Sales Agent. Throughout this time, they will participate in training sessions, acquaint themselves with the company’s policies and procedures, and showcase their capabilities in achieving sales objectives while providing outstanding customer service. Regular evaluations will be carried out to gauge the Sales Agent’s performance and determine their eligibility for ongoing employment with the company.
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Method of Application
Click here to Apply
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Direct Sales Agent at Kuda Bank
Direct Sales Agent at Kuda Bank
Direct Sales Agent at Kuda Bank
December 16, 2024
Apply: Recruitment of Bank Teller Officers at Premium HR Solution Limited
Apply for Recruitment of Bank Teller Officers at Premium HR Solution Limited
About Premium HR Solution Limited
Premium HR Solution Limited is committed to leveraging human capital to drive economic progress in Africa. Their experienced leadership team provides comprehensive HR services across various sectors, emphasizing practical solutions tailored to Nigeria’s context. They aim to become Africa’s premier HR solution provider by embracing technology and upholding core values like timeliness, innovation, excellence, teamwork, integrity, and customer focus. Their mission is to exceed business expectations and create lasting value for employees, clients, communities, and partners.
Summary
- Company: Premium HR Solution Limited
- Job Title: Bank Teller
- Locations: Awka and Onitsha, Anambra State, Nigeria
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Deadline: 30th December, 2024
Job Title: Bank Teller
Job Description:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Process transactions accurately and efficiently, including deposits, withdrawals, and transfers
- Promote and cross-sell bank products and services to customers
- Maintain accurate records and perform administrative tasks as required
- Collaborate with colleagues to achieve team goals and objectives.
Qualifications and Requirements:
- Candidates should possess an OND/NCE Only!
- 1-2 years of experience in a customer-facing role, preferably in banking or finance
- Excellent communication, interpersonal, and customer service skills
- Ability to work in a fast-paced environment and meet deadlines
- Basic math skills and accuracy with handling cash and operating a computer
- Age: Not more than 28 years!
What We Offer
- Monthly salary: N162,000 monthly (plus HMO, Pension, and other benefits).
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and reward for outstanding performance.
Method of Application
Click here to Apply
Note
- If you’re a motivated and customer-focused individual looking to join a dynamic team,
- Kindly fill in the above-required information if you are interested and qualified.
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December 11, 2024
Apply: Latest Job at Stanbic IBTC Bank
Apply for Job at Stanbic IBTC Bank
About Standard Bank (Stanbic IBTC)
Standard Bank Group (SBG) is a commercial bank headquartered in Johannesburg, South Africa, established in 1862. It provides a wide range of financial services, including banking, insurance, investment, and advisory services. As Africa’s largest bank, SBG is committed to driving the continent’s growth and development. They aim to meet the diverse needs of individuals and businesses in Africa while maintaining strong investor relations and a focus on excellence in all aspects of their operations.
Summary
- Company: Standard Bank (Stanbic IBTC)
- Job Title: Manager, IT Configuration
- Location: Lagos, Nigeria
- Job Type: Full Time
- Qualification: BA/BSc/HND/MSC
- Deadline: Not Specified
Job Title: Manager, IT Configuration
Job Description
Create and manage the CM plan, principles and processes and their implementation. This includes CI registration procedures, access controls and privileges. Ensure that the correct roles and responsibilities are defined in the CM plans and procedures. Implement the organisation’s Configuration Management (CM) process and standards. Propose and agree on the scope of the CM processes, function, the items that are to be controlled, and the information that is to be recorded. Develop CM standards, CM plans and procedures.
Qualifications
- Minimum of Bachelor’s degree
- Knowledge of Microsoft Office Suites (especially Word, Excel and PowerPoint ) and Report Preparation, ITIL V3 Foundation Certification
- 2-5 years of work experience
Additional Information
TBC
Method of Application
Click here to Apply
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December 10, 2024
Apply: NOVA Bank Graduate Trainee Program 2025
NOVA Bank Graduate Trainee Program 2025
About NOVA Bank
NOVA Bank is positioned to be “Africa’s most preferred financial solutions provider” while creating superior value in the markets we serve with our philosophy of New Thinking. New Opportunities. We are looking to groom the next generation of innovators who will join us on this journey and power the next wave of banking revolution.
Summary
- Company: Nova Bank
- Job Title: NOVA Graduate Trainee Program
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Locations: Nigeria
- Deadline: Not Specified
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Apply: African Union (AU) Internship Program 2025
Apply: 2025 GT Bank Summer Internship Program – GTCO
Apply: 2025 First City Monument Bank (FCMB) Recruitment
Apply: Banker Job at Stanbic IBTC Bank
Job Title: NOVA Graduate Trainee Program
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About NOVA Graduate Trainee Program (NGTP)
- The NOVA Graduate Trainee Program is a one-year intensive world-class training that offers a unique blend of classroom training, hands-on experience and mentorship from NOVA’s Top Executives. You will work on impactful projects, explore our customer-centric solutions, and develop a deep understanding of NOVA’s innovative approach to banking—from cutting-edge digital services and strategies.
- If you are ready to launch your career in an organization where customer satisfaction, technology, and growth are at the core, the NOVA Graduate Trainee Program is your launchpad to success.
Eligibility Criteria
Our criteria for the NOVA Graduate Trainee Program (NGTP) is as detailed below.
Candidates must:
- Have a Bachelor’s degree from a reputable university
- A Minimum of a Second Class Upper (2:1)
- Completed NYSC
- Not more than 27 years of age.
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Method of Application
Click here to Apply
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
Important: See Helpful Career Resources
NOVA Bank Graduate Trainee Program 2025
NOVA Bank Graduate Trainee Program 2025
December 7, 2024
Apply: Customer Service Representative at Kredi Bank
Customer Service Representative at Kredi Bank
About Kredi Bank
Kredi Bank is a digital banking platform designed to provide seamless financial services across Africa. Committed to simplicity and accessibility, Kredi ensures that its financial products are user-friendly and available to a wide audience. Fully licensed by the Central Bank of Nigeria, the bank is developing an integrated platform that empowers users to manage all essential aspects of their financial activities in one place.
Job Summary
- Company: Kredi Bank
- Job Title: Customer Service Representative (NYSC)
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Locations: Lagos State, Nigeria
- Deadline: Not Specified
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Apply: African Union (AU) Internship Program 2025
Apply: 2025 GT Bank Summer Internship Program – GTCO
Apply: 2025 First City Monument Bank (FCMB) Recruitment
Apply: Banker Job at Stanbic IBTC Bank
Job Title: Customer Service Representative (NYSC)
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Job Summary
- We are seeking a motivated and customer-oriented Customer Service Representative to join our team.
- In this role, you will be responsible for providing exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience with our brand.
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Provide accurate information about products and services, including pricing, features, and availability.
- Resolve customer complaints and issues effectively and efficiently, following company policies and procedures.
- Document customer interactions and maintain accurate records in the customer management system.
- Collaborate with other departments to ensure customer satisfaction and timely resolution of issues.
- Identify and escalate priority issues to the appropriate teams when necessary.
- Stay updated on product knowledge, company policies, and industry trends.
- Participate in training and development programs to enhance skills and knowledge.
Qualifications
- B.Sc in a relevant field is required, additional education is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to handle difficult situations with patience and empathy.
- Proficiency in using Microsoft Office Suite.
- Ability to work flexible hours, including evenings and weekends, as needed.
Method of Application
Interested and qualified candidates should send their CV to: jobs@thekredibank.com using the Job Title as the subject of the mail.
Customer Service Representative at Kredi Bank
Customer Service Representative at Kredi Bank
Customer Service Representative at Kredi Bank
December 3, 2024
Apply: 2025 First City Monument Bank (FCMB) Recruitment
FCMB Recruitment 2025
About First City Monument Bank (FCMB)
First City Monument Bank (FCMB), one of Nigeria’s leading financial institutions, offers more than just financial services; it aspires to be the best workplace in Africa. While providing world-class financial products and services is essential, FCMB also focuses on building dynamic, result-oriented teams to achieve its goals. The bank seeks talented individuals who can deliver sustainable superior performance while upholding its values and fostering strong relationships. Join FCMB to realize your potential alongside outstanding colleagues.
Summary
- Company: First City Monument Bank (FCMB)
- Job Type: Full Time
- Qualification: OND/BA/BSc/HND/MSC
- Locations: Nigeria
- Deadline: Not Specified
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Apply: Fidelity Bank Recruitment 2024 for Graduates
Apply: 2024 Puma Energy Global Graduate Program
Apply: Premium Trust Bank Graduate Trainee Program 2025
Apply: 2024 Latest Recruitment at Baker Hughes
2025 First City Monument Bank (FCMB) Recruitment
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FCMB Core Values
1. EXECUTION
- We set clear goals and priorities
- We vigorously follow through on their attainment
- We remove barriers to effectiveness
- We have the right people in leadership roles
2. PROFESSIONALISM
- We play by the rules
- We uphold integrity
- We pursue personal development and learning (e-learning)
- We treat colleagues and customers fairly
3. INNOVATION
- We innovate to solve customer problems
- We innovate to reach new customers profitably
- We measure, report to the Board and reward innovation performance
- We dedicate people, processes and capital towards innovation
4. CUSTOMER FOCUS
- The voice of the customer drives our actions and initiatives
- We are proactive towards our customers’ needs
- We strive to save customers’ time and increase their prosperity
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Deadline
Not Specified
Other Offers Available! Click Here
Method of Application
The Bank seeks to recruit individuals who are SKILLED, CREATIVE, MOTIVATED, FLEXIBLE and COMMITTED as a necessity for gaining competitive advantage. These professionals are expected to achieve superior and sustainable performance through the Bank’s values and through building trusting relationships.
For further details on FCMB’s HR policies or to apply for a role at FCMB, kindly contact us by sending an email to Recruitment@fcmb.com
Click here to Apply
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
Important: See Helpful Career Resources
FCMB Recruitment 2024
FCMB Recruitment 2024
FCMB Recruitment 2024
FCMB Recruitment 2024
FCMB Recruitment 2024
FCMB Recruitment 2024
November 25, 2024
Apply: Optimus Bank Tech Academy Program 2025
Optimus Bank Tech Academy Program 2025
About Optimus Bank
Optimus Bank is an innovative financial institution in Nigeria that aims to transform traditional banking through technology and innovation. Guided by strong core values, the bank is licensed by the Central Bank of Nigeria and focuses on reshaping international trade transactions for corporations. It offers a unified web platform for streamlined management, reflecting its commitment to efficiency and convenience.
Summary
- Company: Optimus Bank
- Job Title: Optimus Bank Tech Academy
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos
- Deadline: Not Specified
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Apply: Fidelity Bank Recruitment 2024 for Graduates
Apply: 2024 Puma Energy Global Graduate Program
Apply: Premium Trust Bank Graduate Trainee Program 2025
Apply: 2024 Latest Recruitment at Baker Hughes
Job Title: Optimus Bank Tech Academy
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Job Description
Are you tech savvy, solution driven and passionate about technology and ready to kick-start your career journey with boundless opportunities? Join the Optimus Bank Tech Academy designed to unlock and unleash your potentials in the Tech field.
Why Optimus Bank:
Our comprehensive program is a blend of classroom learning with hands-on projects, it empowers you to develop strategic thinking, communication finesse, and innovative solutions. The program offers guided mentorship which enables you to gain insights from industry experts and seasoned mentors who will guide your growth every step of the way and also exposes you to real-world challenges in the industry.
Who Should Apply:
Recent graduates with a passion for technology, and a hunger to make an impact in a dynamic and fast-paced environment. We welcome innovative thinkers who are eager to challenge the status quo and drive meaningful change.
Requirements
Eligibility Criteria:
- Applicant must be a graduate with STEM degree(s)
- Must not be older than 26 years of age at the time of application
- Minimum academic qualification is Second Class Upper degree or its equivalent from institutions accredited by NUC or other regulatory bodies approved by government.
- Evidence of mandatory NYSC scheme/mandatory In-Country Post Graduate Service or Exemption Certificate.
- Minimum of 5 O’ level credits (including English and Mathematics)
- Candidate should be a resident of Lagos
Skills/Competencies
- A foundational understanding of computer science concepts and a willingness to learn new programming languages and technologies as needed.
- Knowledge of global technology trends and developments
- A proactive approach to learning new skills and taking on responsibilities.
- Innovative thinking to develop new ideas or approaches within projects.
- Excellent communications skills
- Strong Interpersonal and relationship management skills
- Good team player, Self-driven and results-oriented
- Experience with any programming languages or technical projects (academic or personal) is a plus but not mandatory.
Benefits
What’s in it for you?
- Limitless Growth.
- Positive and Inclusive Work Environment.
- Tailored Rewards and Recognitions.
- Continuous learning environment.
- Health and Wellness Benefits.
Click here for other offers
Click here to get a professional, ATS compliant CV from an Expert for less than 3k.
Method of Application
Click here to Apply
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
Important: See Helpful Career Resources
Optimus Bank Tech Academy Program 2025
Optimus Bank Tech Academy Program 2025
Optimus Bank Tech Academy Program 2025
November 22, 2024
Apply: Mkobo Bank Graduate Trainee Program 2024
Mkobo Bank Graduate Trainee Program 2024
About Mkobo Microfinance Bank
Mkobo Microfinance Bank is a digital-first financial institution licensed by the Central Bank of Nigeria. Established in 2015, Mkobo operates without traditional banking halls, offering entirely electronic transactions. The bank focuses on providing inclusive financial services to individuals and SMEs, emphasizing affordability, transparency, and ease of use. Its innovative offerings include EarlyPay, which allows employees access to part of their earned salaries interest-free, and Mkolo, a savings feature that supports financial goals. Mkobo aims to enhance financial well-being across Nigeria, targeting underserved demographics through technology-driven solutions
Summary
- Company: Mkobo Microfinance Bank
- Job Title: Graduate Trainee Program
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos
- Deadline: Not Specified
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Apply: Fidelity Bank Recruitment 2024 for Graduates
Apply: 2024 Puma Energy Global Graduate Program
Apply: Premium Trust Bank Graduate Trainee Program 2025
Apply: 2024 Latest Recruitment at Baker Hughes
Job Title: Graduate Trainee Program
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Qualifications
- Minimum of B.Sc. in Accounting from a reputable university
- Prior experience in a similar role will be an added advantage
- Computer literate, good working knowledge of MS Excel;
- Attention to detail and analytical skills
- Excellent interpersonal, communication and organization skills
- Self Starter with the ability to work independently
- Ability to work under pressure, while remaining flexible, proactive and efficient.
Job role
Key Responsibilities
- Reconciliation of all bank accounts
- General accounting and book-keeping duties
- Receiving and processing all invoices, expense forms and request for payments
- Maintaining accounting records, filing systems and computer files
- Undertaking general clerical duties such as dealing with correspondence, filing and photocopying
- Assisting in disbursement of cheques and cash payments
- Generating invoices for various Business partners and chasing up invoices for payments
- Checking of sales invoices to ensure accuracy and completeness
- Any other administrative duties as required to ensure the smooth and efficient running of the organisation
Click here to get a professional, ATS compliant CV from an Expert for less than 3k.
Method of Application
Click here to Apply
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
Important: See Helpful Career Resources
Mkobo Bank Graduate Trainee Program 2024
Mkobo Bank Graduate Trainee Program 2024
Mkobo Bank Graduate Trainee Program 2024
November 20, 2024
Apply: 2024 Sales Executive Recruitment at Paga
Sales Executive Recruitment at Paga
About Paga
Paga is a licensed financial services company and a leading payments company in Nigeria with a massive transformative purpose – to make it simple for one billion people to access and use money. It was founded on the simple belief that the ubiquity of mobile phones can be leveraged in building an ecosystem that enables people to digitally send and receive money and creating simple financial access for everyone.
Summary
- Company: Paga
- Job Title: Territory Sales Executive
- Job Type: Full Time
- Qualification: BA/BSc/HND/MSC
- Location: Kaduna, Osun, Ondo, Adamawa, Kwara, Lagos, Nigeria
- Deadline: Not Specified
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Apply: Fidelity Bank Recruitment 2024 for Graduates
Apply: 2024 Puma Energy Global Graduate Program
Apply: Premium Trust Bank Graduate Trainee Program 2025
Apply: 2024 Latest Recruitment at Baker Hughes
Job Title: Territory Sales Executive
Get Job Alert from Big Companies, Click Here to Download Jobs App
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ABOUT THE ROLE
The Territory Sales Executive (TSE) oversees assigned areas to deliver all commercial targets in their territory. The TSE is responsible for assigned team’s sales productivity and directs effort to have overall impact on company results. The TSE manages all aspects of running an efficient sales team, including supervising, coaching, disciplining, and motivating direct reports to deliver on sales targets.
PRIMARY RESPONSIBILITES
1. Achievement of commercial targets set for the territory
A Territory Sales Executive has ownership for achieving the overall commercial targets set for all areas within their territory. These targets include targets for active agent count, transaction mix, transaction value, transaction volume, among others.
2. Coaching/Mentoring Agents, PSPs & Aggregators in the assigned territory
- Train and retrain PSPs & Aggregators under their supervision to ensure that they train agents to expected standard.
- Mentor, coach and provide immediate correction to agents, PSPs, aggregators, and escalate issues to State Managers where applicable.
- Communicate important company updates to the PSPs & Aggregators in their zone and ensuring that the information is understood.
- Assess the activities and performance of PSPs & Aggregators under their supervision and report to the State Managers where applicable.
3. Representing Paga in the assigned territory
- Verify agent outlet before account is created.
- Conduct agent knowledge assessment, within 4 weeks, after agent is trained.
- Develop and maintain a positive and professional relationship with all agency principals and outlet assistants across their territory.
- Report issues and communicate insights internally to ensure that relevant resources are deployed to strengthen the Paga business in their territory.
KEY COMPETENCIES
- Strong leadership skills
- Strong interpersonal/communication skills
- Takes initiative and ownership
- Must be self-driven and excited about winning
- Detail oriented
- Flexible: willingness to test ideas quickly and take learnings
- Good interpersonal skills
KNOWLEDGE AND SKILL REQUIREMENTS
- Bachelor’s degree from an accredited university or college
- Must be proficient with Microsoft Excel and other Microsoft Office applications
- Must be able to understand and report issues appropriately
- Strong analytical and problem-solving skills
- Provide outstanding customer service
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Method of Application
Click here to Apply: Territory Sales Executive, Kaduna
Click here to Apply: Territory Sales Executive, Kwara
Click here to Apply: Territory Sales Executive, Ondo
Click here to Apply: Territory Sales Executive, Osun
Click here to Apply: Territory Sales Executive, Yola
Click here to Apply: Sales Executive
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
Important: See Helpful Career Resources
Sales Executive Recruitment at Paga
Sales Executive Recruitment at Paga
Sales Executive Recruitment at Paga
November 19, 2024
Apply: Sales / Customer Experience Officer at Venus Finance
Sales / Customer Experience Officer at Venus Finance
About Venus Finance
Venus Finance is a visionary financial solutions hub founded to revolutionize access to funds and create risk-free, profitable investment opportunities for Africans. Over the past two years, it has empowered individuals through loan facilities for travel, expanding in November 2023 to offer business loans, emergency personal loans, and payday advances. Its innovative investment structure enables customers to earn millions monthly, addressing financial gaps and supporting diverse goals in career, business, academics, health, and beyond.
Summary
- Company: Venus Finance
- Job Title: Sales / Customer Experience Officer
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Utako, Abuja (FCT)
- Deadline: 9th December, 2024.
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Job Title: Sales / Customer Experience Officer
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Job Summary
- The Sales/Customer Experience Executive is responsible for driving sales growth, enhancing customer satisfaction, and ensuring a seamless customer experience throughout the entire sales cycle. This role involves building and maintaining strong customer relationships, understanding customer needs, and collaborating with internal teams to deliver exceptional service and support.
Responsibilities
Sales and Business Development:
- Identify and pursue new sales opportunities through market research, networking, and lead generation.
- Develop and execute effective sales strategies to meet or exceed sales targets.
- Conduct sales presentations, product demonstrations, and negotiations to close deals.
- Maintain a deep understanding of the company’s products and services to communicate Venus Finance’s value propositions to customers.
Customer Relationship Management:
- Build and maintain strong, long-lasting customer relationships by providing exceptional customer service.
- Act as the primary point of contact for customer inquiries, concerns, and feedback.
- Conduct regular follow-ups with customers to ensure satisfaction and address any issues or concerns promptly.
- Utilize CRM software to track customer interactions, sales activities, and customer feedback.( For future purpose)
Customer Experience Enhancement:
- Collaborate with internal stakeholders, to ensure a seamless customer experience.
- Gather and analyze customer feedback to identify areas for improvement and implement necessary changes.
- Develop and implement customer retention strategies to enhance loyalty and reduce churn.
- Monitor and report on customer satisfaction metrics, such as Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT).
Market and Competitor Analysis:
- Conduct market research to identify trends, opportunities, and competitive landscape.
- Analyze competitors’ products, pricing, and strategies to identify areas for differentiation and improvement.
- Provide insights and recommendations to the management team based on market and competitor analysis.
Reporting and Documentation:
- Prepare regular sales and customer experience reports for management review.
- Maintain accurate and up-to-date records of sales activities, customer interactions, and customer feedback.
- Contribute to the development and review of sales and customer experience policies and procedures.
Qualifications
Education:
- Bachelor’s Degree in Business Administration, Marketing, Sales, or a related field.
Experience:
- Proven experience in a sales or customer experience role, preferably within the finance industry.
- Demonstrated track record of meeting or exceeding sales targets.
- Experience with CRM software and other sales/customer service tools.
Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Other Requirements:
- Willingness to travel as needed for client meetings and industry events.
- Flexibility to work outside regular business hours when required.
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Method of Application
Interested and qualified candidates should forward their CVs in PDF to: careers@venusfinance.com.ng using the Job title as the subject of the email.
Note: Only shortlisted applicants will be contacted.
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Sales / Customer Experience Officer at Venus Finance
Sales / Customer Experience Officer at Venus Finance
Sales / Customer Experience Officer at Venus Finance
November 19, 2024
Apply: Moniepoint Customer Success Recruitment
Apply for Moniepoint Customer Success Recruitment
About Moniepoint
Moniepoint, originally established as “TeamApt,” began by offering back-end services to Nigerian banks. In 2019, Moniepoint Inc. acquired a switching license in Nigeria, and in 2022, it was granted a banking license by the Central Bank of Nigeria, expanding its services to include business banking for Nigerian merchants. Moniepoint operates as a global business payments and banking platform, and it gained recognition as the first African investment by QED Investors. They specialize in creating infrastructure and distribution networks that make payment acceptance more accessible and provide payment solutions to empower businesses.
Summary
- Company: Moniepoint
- Job Title: Moniepoint Customer Success
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Locations: Katsina, Borno, Kebbi, Yobe, Nigeria
- Deadline: Not Specified
Job Title: Moniepoint Customer Success
Job Purpose
The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.
Responsibilities
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Qualification
- Bachelors Degree
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Must be resident in the State you are applying for.
Deadline
Not Specified
Method of Application
Click Here to Apply: Moniepoint Customer Success (Borno State)
Click Here to Apply: Moniepoint Customer Success (Katsina State)
Click Here to Apply: Moniepoint Customer Success (Kebbi State)
Click Here to Apply: Moniepoint Customer Success (Yobe State)
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November 18, 2024
Apply: Premium Trust Bank Graduate Trainee Program 2025
Premium Trust Bank Graduate Trainee Program 2025
About Premium Trust Bank
Premium Trust Bank is a financial institution dedicated to providing innovative solutions that positively impact customers and their communities. The bank offers a wide range of services including digital banking, personal and private banking, various types of bank accounts, loans, and investment options for both individuals and businesses. Their goal is to empower customers to make positive changes and achieve their financial goals.
Summary
- Company: Premium Trust Bank
- Job Title: Graduate Trainee Program
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Nigeria (Nationwide)
- Salary: ₦3,800,000 – ₦7,800,000 per annum
- Deadline: Not Specified
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Job Title: Graduate Trainee Program
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Job Positions
1. Sales Roles
- Compensation: ₦7,500,000 – ₦7,800,000 per annum
- Key Details:
  - Focus on customer acquisition, relationship management, and revenue generation.
  - Requires strong interpersonal skills and a results-driven mindset.
2. Tech Roles
- Compensation: ₦4,500,000 – ₦6,800,000 per annum
- Key Details:
  - Positions in IT, software development, data analysis, and system administration.
  - Involves technical problem-solving and innovation.
  - Suitable for candidates with expertise in programming, IT support, or related fields.
Click here for more offers
3. Other Banking Roles
- Compensation: ₦3,800,000 – ₦6,700,000 per annum
- Key Details:
  - Includes positions in operations, compliance, finance, and customer service.
  - Aims to support banking processes and ensure smooth execution of services.
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Method of Application
Click here to Apply
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Premium Trust Bank Graduate Trainee Program 2025
Premium Trust Bank Graduate Trainee Program 2025
Premium Trust Bank Graduate Trainee Program 2025
November 16, 2024
Apply: Latest Carbon Graduate Trainee Program 2024
Apply for Carbon Graduate Trainee Program 2024
About Carbon
Carbon is a pan-African digital bank with a mission to provide friction-free finance to its customers. Carbon promises to play a fundamental role in its customers’ lives wherever they are, with flexible solutions. We pride ourselves on our efficiency and with just $10mm of equity raised in 2015, we have disbursed over $100m in loans and earned more than $30mm in revenue over the last 2 years. Carbon has operations in Ghana, Kenya, and Nigeria, supported by a talented team spread between Lagos, Nairobi, London, Argentina, and Palo Alto so we operate with a remote-first mindset.
Summary
- Company: Carbon
- Job Title: Ext-Accounting Trainee Program
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos. Lagos (Hybrid)
- Salary: N500,000 monthly
- Deadline: Not Specified
Job Title: Ext-Accounting Trainee Program
Ready to Launch Your Accounting Career?
- Are you an accounting whiz with a sharp eye for detail, a love for numbers, and a burning desire to launch your finance career? If yes, Carbon is looking for YOU to join our 6-month Trainee Program!
- This isn’t just another trainee position – this is your chance to step into a dynamic environment where you’ll gain real-world experience, receive top-tier training, and have the opportunity to secure full-time employment. We want ambitious go-getters who are serious about making their mark in the finance world. If that’s you, keep reading. If not, this might not be the role for you.
Why This Opportunity Stands Out
- Competitive Compensation: You’ll earn N500,000 monthly gross over the six-month program.
- Real-World Experience: Dive straight into impactful Financial analysis and reporting, working alongside industry leaders.
- Career Growth: Best candidates have the opportunity to secure a full-time position with us.
- Learning & Development: You’ll receive comprehensive training in Financial Management, Data Analysis, and Compliance.
Who We’re Looking For
We’re searching for dedicated top-tier candidates with the following qualifications:
- Bachelor’s Degree in Accounting– you’ve mastered the fundamentals and are ready to apply them in a dynamic environment.
- Strong WAEC Results with at least grades in 1-3.
- Further Mathematics, coding, or technical expertise is a plus.
- A demonstrated passion for accounting – you’re an accounting wizard who loves solving complex financial puzzles and thrives on accuracy and precision.
What You’ll Do
- Financial Reporting & Analysis: Prepare Financial Statements and assess the unit economics of our products and services.
- Data-driven Decision Making: Analyze Financial data to spot trends, risks, and opportunities for improvement
- Ensure Accuracy: Maintain a high standard in Financial processing, ensuring compliance with regulations and company policies.
- Innovative Risk Management: Help develop and implement strategies to minimize Financial risks creatively
What the Hiring Process Looks Like
- Screening Call: A quick chat with our People Team to see if you’re a fit.
- Skills Assessment: A test to evaluate your accounting and financial analysis capabilities.
- Interview: A deeper conversation to assess your experience, passion, and potential to grow with us.
Click here to get a professional, ATS compliant CV from an Expert.
Method of Application
Click here to Apply for Carbon Trainee Program
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November 12, 2024
Apply: Advisory Associate at Stanbic IBTC Bank
Advisory Associate at Stanbic IBTC Bank
About Standard Bank (Stanbic IBTC)
Standard Bank Group (SBG) is a commercial bank headquartered in Johannesburg, South Africa, established in 1862. It provides a wide range of financial services, including banking, insurance, investment, and advisory services. As Africa’s largest bank, SBG is committed to driving the continent’s growth and development. They aim to meet the diverse needs of individuals and businesses in Africa while maintaining strong investor relations and a focus on excellence in all aspects of their operations.
Summary
- Company: Standard Bank (Stanbic IBTC)
- Job Title: Advisory, Associate IB
- Job Type: Full-time
- Qualification: BA/BSc/HND
- Location: Lagos
- Deadline: Not Specified
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Job Title: Advisory, Associate IB
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Job Description
We are seeking a talented and motivated Associate to join our Advisory team in Investment Banking. As an Associate, you will play a crucial role in providing strategic financial advice to our clients, supporting various transactions, and contributing to the success of our advisory services.
- Preparation of transaction documents including Scheme documents, Take-Over Bid documents, Information Memoranda, etc.
- Project and manage the implementation of transactions including coordinating other service providers e.g. printers, auditors, lawyers, etc.
- To the extent required, manage interaction with relevant regulatory authorities, largely as relates to regulatory fillings
- Analyse historical and projected financial statements
- Conduct industry and market research and review company information
- Build financial models and prepare detailed valuations
- Preparation of pitch documents as well as proposals, information fliers, teasers and other marketing materials
- Form a deep understanding of the domestic regulatory framework and all relevant laws and regulations
- Assist with special ad-hoc projects, presentations and initiatives as assigned
Qualifications
- Bachelor’s or equivalent degree (minimum second class upper division)
- Additional qualification is an added advantage
- Minimum of three years corporate finance, audit, management consulting experience
- Good knowledge of the capital market operations is a plus
Additional Information
Technical competencies
- Knowledge of financial modelling and valuation
- Proficient use of Microsoft Office Suite
- Reasonable understanding of finance, accounting and economics
- Strong business writing skills
- Good understanding of the of laws and regulations governing mergers, acquisitions, corporate restructurings would be a plus
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Method of Application
Click here to Apply
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Advisory Associate at Stanbic IBTC Bank
Advisory Associate at Stanbic IBTC Bank
November 12, 2024
Apply: Latest Job at GT Pension Managers for Graduates
Job at GT Pension Managers
About GT Pension Managers
GT Pension Managers, part of Guaranty Trust Holding Company (GTCO), is a Nigerian Pension Fund Administrator that offers retirement savings accounts, micro-pensions, and voluntary contributions for both public and private sector employees. The company emphasizes secure fund management and customer-focused services, leveraging GTBank’s reputation and adhering to strong governance standards to ensure a trusted retirement solution for clients
Summary
- Company: GT Pension Managers
- Job Title: Head of Investment
- Job Type: Full Time
- Qualification: BA/BSc/HND/MSC
- Locations: Lagos, Nigeria
- Deadline: 21st November, 2024
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Job Title: Head of Investment
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Job Description
- This is a full-time on-site role for a Head of Investment at Guaranty Trust Pension Managers in Lagos State, Nigeria.
- The Head of Investment will be responsible for managing investment strategies, analyzing financial data, and overseeing investments to ensure optimal returns and growth, in compliance with PENCOM regulations.
Qualifications and Requirements
- Experience in Investment Management and developing Investment Strategies
- Strong Analytical Skills and Financial acumen
- Ability to manage Investments effectively
- Bachelor’s degree in Finance, Economics, or related field
- Minimum of 2:2 grade
- Minimum of 10 years work experience with at least 8 in the Financial Sector and 4 in a top/senior management position
- Relevant certification is a requirement
Method of Application
Interested and qualified candidates should forward their CVs to: hr@gtpensionmanagers.com using the position as the subject of the email.
Job at GT Pension Managers
Job at GT Pension Managers
Job at GT Pension Managers
November 11, 2024