Applications are invited from suitable and qualified candidates for the Position of (Entry Level) Sales Administrative Officer at Tranos.
About TRANOS
TRANOS is a diversified engineering and manufacturing company based in Nigeria, specializing in the design and production of high-quality products and solutions across various sectors, including energy, oil and gas, telecommunications, and manufacturing. Their offerings encompass enclosures, control panels, and precision sheet metal fabrication, all adhering to international standards. TRANOS is committed to innovation and quality, aiming to enhance industrial capabilities within Nigeria and beyond.
Summary
- Company: Tranos
- Job Title: Sales Administrative Officer
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos State, Nigeria
Job Title: Sales Administrative Officer
Job Summary
This role supports the sales team by ensuring timely and accurate RFQ submissions, efficient order processing, and high-quality customer service, playing a key part in maintaining seamless sales operations and a positive customer experience.
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Job Details
- Assist in preparing and submitting accurate RFQs (Request for Quotation) to customers.
- Collect and organize necessary information from internal teams (e.g., engineering, production) to complete RFQs.
- Track and log RFQ statuses in the CRM/ ERP system and follow up with customers as required.
- Accurately input customer orders into the company’s ERP system.
- Verify order details to ensure alignment with RFQs and customer agreements.
- Coordinate with production and logistics teams to confirm order timelines and delivery schedules.
- Communicate updates on order statuses to customers and internal stakeholders.
- Respond promptly and professionally to customer inquiries about RFQs, orders, and general product information.
- Resolve basic customer service issues and escalate unresolved or complex customer issues to senior team members or managers.
- Maintain a record of customer interactions for future reference.
- Provide accurate product information and order status updates to customers.
- Maintain accurate records of RFQs, orders, and correspondence in the CRM/ERP systems.
- Prepare basic reports on sales activities, RFQ outcomes, and order fulfillment rates.
- Support the sales team with scheduling meetings, organizing documentation, and preparing presentations (as needed).
- Assist in data entry and data cleaning tasks.
See Also:
Requirements for the Position of (Entry Level) Sales Administrative Officer at Tranos
- Bachelor’s degree in Business Administration, Sales, or a related field (preferred).
- Prior experience in an administrative or customer service role
- Experience with CRM software (e.g., Salesforce, HubSpot)
- Knowledge of the manufacturing industry (preferred but not required)
- Strong organizational, communication, interpersonal skills and customer service skills.
- Strong attention to details and accuracy
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Benefits
- Competitive Reward Structure
- Career Development Opportunities
- Health and Wellness Benefits
- Safe and Conducive working environment
Deadline
30th March, 2026
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