Applications are invited from suitable and qualified candidates for the Following Analyst Jobs at Stanbic IBTC Bank.
About Standard Bank (Stanbic IBTC)
Stanbic IBTC Bank is one of Nigeria’s leading financial institutions, offering a comprehensive range of banking, investment, wealth management, and financial advisory services to individuals, businesses, and corporate clients. As part of a leading African financial services group, the bank combines local expertise with global standards to deliver secure, innovative, and customer-focused financial solutions. Stanbic IBTC Bank is committed to promoting financial inclusion, digital banking innovation, and sustainable economic growth through reliable products and exceptional customer service. With a strong reputation for integrity, professionalism, and operational excellence, the bank continues to help customers achieve their financial goals while supporting business growth across Nigeria.
Summary
- Company: Standard Bank (Stanbic IBTC)
- Job Opening: 3 Positions
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos, Nigeria
- Application Deadline: Not Specified
Job Opening: 3 Positions
1. Job Title: Application Support Analyst
Job Description
Responsible for the stability, performance, and reliability of our digital banking core. Ensure “zero-downtime” operations by leading rapid incident response, performing deep-dive root cause analysis (RCA), and collaborating closely with the Finacle Core team to resolve complex integration bottlenecks.
- Finacle Support Liaison: Serve as the primary technical point of escalation for all integration issues involving Finacle and coordinate with the Core Banking team to troubleshoot data discrepancies, connectivity drops, and API failures.
- Incident Command: Ensure clear communication with stakeholders Problem Management: Ensure the “blameless” RCA process to identify systemic issues and prevent recurring outages in the integration layer.
- Recurring Incident Rate: Reduce the volume of repeat incidents by 30% through effective Problem Management and permanent bug fixes.
- Monitoring Coverage: Ensure 100% of production microservices have automated health checks and p99 latency alerts.
- Environment Health: Monitor the stability of OpenShift and other servers, ensuring the optimal performance of the middleware services running within them.
- Proactive Monitoring: Drive the strategy for advanced alerting and logging (using Grafana, Prometheus, ELK, or Dynatrace). Ensure that support teams are alerted to anomalies before they impact end-users.
- Patch & Release Support: Oversee the safe deployment of hotfixes and platform updates, ensuring that automated rollbacks are in place for failed changes.
- Mean Time To Resolution (MTTR): Achieve an average MTTR of < 45 minutes for critical (P1) integration incidents.
- SLA Compliance: Maintain 99.99% uptime for critical integration gateways connecting to Finacle.
- First-Touch Resolution: Increase the percentage of incidents resolved by the Platform Support team without escalating to the Engineering/Development squads.
Qualifications
- BSc IT, Computer Sciences or related field.
- Relevant professional certification such as ITIL Foundation, Sun Certified Java Developer (SCJP), Oracle Certified Associate (OCA), Microsoft Certified Professional and Developer (MCP, MCSD) can be an added advantage.
Experience:
- 3-4years deep operational understanding of Finacle Core Banking (e.g., troubleshooting Finacle Integrator, batch job failures, or ISO8583/REST messaging).
- Expert-level ability to read and debug Java code. Ability to navigate and troubleshoot Java platform utilities is a significant plus. Strong experience supporting containerized workloads in OpenShift, including log analysis, pod debugging, and resource scaling.
- Experience with Terraform/Ansible for environment automation and troubleshooting and Kafka/RabbitMQ for message-queue monitoring. Medium proficiency in Oracle PL/SQL for data investigation and performance tuning within the Finacle database environment.
Additional Information
Behavioural Competencies:
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- Adopting Practical Approaches
- Articulating Information
- Checking Things
- Documenting Facts
- Embracing Change
- Following Procedures
- Interpreting Data
- Producing Output
Technical Competencies:
- Application Support
- Business Analysis Environments and Perspectives
- Business Continuity and Disaster Recovery Planning
- Continuous Deployment
- Database Administration
- Project Management (Project Mgmt)
- Stakeholder Management
- Testing (unit, regression, integration)
Go To Method of Application
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- International Institute of Tropical Agriculture (IITA) Recruitment 2026
2. Job Title: Data Analyst, Stanbic IBTC Asset Management
- Company: Stanbic IBTC Asset Management
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos, Nigeria
Job Description
To provide data-driven insights that support the growth, optimization and performance of BluNest and other Digital Platforms through customer analytics, segmentation and product performance monitoring, while developing targeted, insight-led customer engagement communications and campaigns aimed at driving sales, revenue growth, customer acquisition, product adoption, engagement, retention and conversion. Monitor platform KPIs and growth metrics.Analyse investment product performance and adoption trends.Maintain dashboards tracking customer activity and conversion funnels.
Qualifications
Type of Qualification: First Degree
Field of Study: Statistics, Mathematics, Economics, Computer Science, Data Science, Engineering or related discipline.
- Experience with big data tools: Hadoop, Spark, Kafka, etc. Experience with relational SQL and NoSQL databases, including Postgres and Cassandra. Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc. Experience with AWS cloud services: EC2, EMR, RDS, Redshift. Experience with stream-processing systems: Storm, Spark-Streaming, etc. Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.
- Strong analytic skills related to working with unstructured datasets. Build processes supporting data transformation, data structures, metadata, dependency and workload management. A successful history of manipulating, processing and extracting value from large disconnected datasets. Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
- Working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases. Experience building and optimizing ‘big data’ data pipelines, architectures and data sets. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Checking Things
- Examining Information
- Exploring Possibilities
- Interpreting Data
- Meeting Timescales
- Producing Output
- Providing Insights
- Team Working
- Upholding Standards
Technical Competencies:
- Data Analysis
- Database Administration
- Data Integrity
- Information Technology Architecture
- IT Applications
- Knowledge Classification
Go To Method of Application
3. Job Title: Client Analyst
Job Description
- To manage any assigned client relationships, (where applicable) with support from experienced relationship managers, across the end to end client engagement value chain, coordinating the origination and execution of client centric solutions ensuring the clients’ needs are fulfilled, while managing risk, delivering exceptional client experience and contributing towards defined revenue targets.
- Research, analyse and understand the individual clients and assigned client portfolio in terms of business model, strategic levers, business drivers and financial metrics.
- Co-ordinate the client service team (CST) meetings; preparing the logistics, agenda, and content management.
- Contribute to ideation and own the translation of action points post the meeting into tangible opportunities. Work independently to compile client and portfolio information into reports, documents and dashboards on client engagement levels, sales activity, business pipeline and value proposition profitability.
- Provide input and recommendations into CSTs opportunity identification, budget planning and performance forecasting.
- Collate, interpret and present relevant information and data for the purpose of tracking performance metrics that inform client, sector and market trends and the origination of clients and sustainable solutions. Build client centric, sustainable relationships with counterparts at the client, to enable the delivery of relevant SBG value propositions/ solutions that contribute towards the clients growth and grow share of wallet.
- Contribute client research, analysis, financial modelling and scenario planning towards the preparation and delivery of relevant materials to drive a successful engagement (e.g. pitch books, RFPs, client presentations, case studies).
- Organise and attend client visits in support of the CC and broader CST, maintain ongoing client dialogue and support solutioning and cross selling.
- Co-ordinate internal stakeholder sessions prepare and present client information and follow up on actions arising to drive integration and client centricity in delivering against existing and new opportunities.
- Liaise with internal functions (e.g. Product lines, Operations, Credit Risk) to support the day-to-day client relationship management and resolution of client escalations.
- Support the credit process and other relevant workflows between credit and coverage by assisting with credit applications, support and / or run NBAC for vanilla solutions, excess management resolution, and compliance related issues to support client risk strategy.
- Track, monitor and review / assess client financial performance, including information undertakings and covenant compliance, with appropriate recommendations to mitigate risk where relevant.
- Adhere to applicable CIB policies, systems, processes and procedures to ensure the compliance and fulfilment of all relevant risk, regulatory and business control requirements.
- Provide on the job guidance to team members to enhance their understanding and application of the CIB value proposition, processes and standards and to enable improved performance.
- Essential Functions Contribute towards realising the desired Coverage and CIB culture by modelling and displaying appropriate behaviours, collaborating across the business and promoting team work.
Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Relationship Management
Client Coverage
5- 8 years
A track record conducting research, analysis, interpreting and packaging qualitative and quantitative data, such as compiling client documentation (presentation books, presentations, memoranda, and other presentation materials) to share insight and create client value.
5 – 8 years
Demonstrate an experienced understanding of the Client Coverage capabilities.
5 -8 years
Demonstrated experience working in cross functional teams to deliver comprehensive client experience.
5-8 years
Experience in portfolio management – internal stakeholder collaboration, query management, compliance, reporting, middle office support, etc.
5-8 years
Proficient understanding of credit and risk.
Behavioural Competencies:
- Adopting Practical Approaches
- Checking Things
- Conveying Self-Confidence
- Developing Expertise
- Documenting Facts
- Interpreting Data
- Inviting Feedback
- Managing Tasks
- Producing Output
- Pursuing Goals
- Taking Action
- Team Working
Technical Competencies:
- Business Development
- Client Business Case
- Client Knowledge
- Client Retention
- Client Servicing
Go To Method of Application
4. Job Title: Business Analyst
- Company: Stanbic IBTC Pension Managers
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos, Nigeria
Job Description
- To facilitate and manage feature development and implementation as well as business team usage of Enterprise Solutions such as Salesforce and Robotic Process Automation (RPA) Technologies across all Stanbic IBTC IAM entities through application of Business Analysis, Process Improvement, Project/Product Management (Waterfall & Agile) and Change Management methodologies.
- Guide and direct the process of Business Requirements collation for bothSalesforce and RPA Implementation Projects as well as creating TechnicalUser stories to be used by Technical Personnel such as Administrators,Developers and Quality Assurance in building and testing ImplementedProjects
Qualifications
- Minimum of B.Sc/ B.Tech/ B.Eng
- Salesforce Ranger/Administrator/Business Analyst Certification• Robotic Process Automation (RPA) Trainings & Certifications• Business Analysis Trainings & Certifications• Project Management and/or Product Management Trainings & Certifications• Lean Six Sigma (Green /Black Belt) Trainings & Certifications.
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Challenging Ideas
- Checking Things
- Documenting Facts
- Exploring Possibilities
Technical Competencies:
- Business Process Improvement
- Data Analysis
- Development
- Emerging Technology Monitoring
- IT Knowledge
Go To Method of Application
Deadline
Not Specified
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