Relationship Officers at Fidelity Bank
About Fidelity Bank
Fidelity Bank is a prominent commercial bank in Nigeria, serving over 7.2 million customers through its 250 business offices and various digital channels. With a focus on specific corporate banking sectors, Micro, Small, and Medium Enterprises (MSMEs), the bank is actively implementing a digital-based retail banking strategy. This approach has led to significant growth in savings deposits, with over 57 percent customer enrollment in the Bank’s flagship mobile/internet banking products over the last 12 years. Originally established as a Merchant Bank in 1988, Fidelity Bank converted to Commercial Banking in 1999 and achieved Universal Bank status in February 2001. The current structure results from a merger with former FSB International Bank Plc and Manny Bank Plc in 2005. The bank is quoted on the Nigerian Stock Exchange (NSE).
- Join Whatsapp Group to Receive Daily Alert of Jobs Vacancies
- Join this Whatsapp Channel to Get Wealth Creation Tips
- Join this WhatsApp Group for Daily Notification of Fully Funded Scholarships
- Join Telegram Channel for Daily Jobs, Scholarships, Business and Career Updates
- Follow our Facebook Page for More daily Updates
Summary
- Company: Fidelity Bank
- Job Title: Relationship Officers
- Job Type: Full Time
- Qualification: BA/BSc/HND/MSC
- Qualification: Minimum educational level – bachelor’s degree in social science or humanities or HND with a Master’s Degree
- Experience: Minimum of 1 year of working experience
- Location: Lagos and Southwest
- Deadline: Not Specified
Click Here to get Jumia voucher, Click here to get upto 50% discount on this Jumia products
Get Promo Codes (Upto 90% discount) to Shop Online AliExpress.
Apply: Afrimash Graduate Trainee Program 2024
2024 Graduate Trainee Program at Indorama Eleme Petrochemical Limited (IEPL)
Apply: 2024 Management Trainee Program at FMCG Sector
Apply: 2024 Latest Recruitment Opportunities at Carbon MFB for Nigerians
Job Title: Relationship Officers
Get All Scholarships Alert Fast, Click Here to Download Scholarships App
IQ challenge, play and earn money if you can score 50%.
- $130,000 in Cash Prizes up for Grabs, Click Here to Register.
- Click Here to Join our Real and Demo Trading Competitions. No Entry fee.
- Register Here to Receive Forex Signals, Copy Trades and Earn.
- Get upto $5000 trading Bonus. Click Here to Register.
- Earn Upto 50% Profit Share, Click Here to Register
Free Forex Tutor App, Click Here to Download App.
Job Objective(s)
- Assist customers get value for their money, make the right choices, and make their money work for them.
- Be the number one resource for customers to get advice on their account.
- Speaking with customers would also be a large part of your day-to-day work either over the phone or face to face in addition to providing solution to their financial needs.
Duties & Responsibilities
- Ensure adequate adherence to Credit policies, processes, and procedures, book deals for new deposits within 24 hours.
- Follow up on processing of roll-over of investments and delivery of investment letters to customers within 24 hours of maturity.
- Responsible for opening new accounts and follow-up on outstanding documentation.
- Follow up on customer’s requests such as pay-in cheques, collect cash, process drafts, process transactions, etc.
- Update new deposits and new accounts on the system daily.
- Responsible for recording new accounts, deposits and FX transactions daily.
- Make daily/periodic reports to the Branch Leader on marketing activities and/or prompt potential businesses in pipeline needing senior support, including other reports as may be required by Management from time to time.
- Participate in all marketing plans and strategy development initiatives of the Branch Leader that will increase the market share/market penetration of the Branch.
- Ensure prompt response to internal correspondences i.e. memos/mails from within the Bank requiring your attention and/or response.
- Ensure sound work attitude, good working relationship with your supervisor/ colleagues and above all, your integrity/character must be above board.
- Carry out any other duty that may be assigned to you from time to time by the supervisor.
Key Competencies/ Knowledge
- Deposit Base volume.
- Market Share growth
- Quality of risk assets created.
- Quality of Credit analysis / decisions.
- Timely delivery of investment letters and other correspondences to clients.
- Complete and accurate documentation for current accounts and investment holders
- Quality of Collateral documents for facility customers.
- Customer complaint level.
Method of Application
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
Important: See Helpful Career Resources
