MainOne Graduate Internship Program 2025
About MainOne
MainOne (An Equinix Company) is the leading provider of Wholesale and Enterprise connectivity and Data Center services across West Africa and the company partners with major global technology companies and regional telecom providers to service its customers. We continue to grow our footprint with new data centers, major network interconnection facilities, extensive terrestrial fiber buildouts, regional points of presence, and delivery of services into 10 countries in West Africa.
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Summary
- Company: MainOne
- Job Opening: 16 Positions
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos
- Deadline: Not Specified
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Job Opening: 16 Positions
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1. Job Title: Graduate Internship Program (Technical Track)
Who Are We Looking For?
- We are looking to recruit young, smart and committed individuals who are self-starters to join our Graduate Internship Program (Technical Track).
- If you are resourceful, versatile, analytical, assertive, audacious and a self-starter with a problem-solving mindset, then you are our ideal candidate.
Qualifications, Skills & Competencies
How to Determine Your Eligibility
- Candidates must be graduates with a minimum of a Second-Class Upper qualification or equivalent in Mechanical Engineering, Electrical/Electronics Engineering and Telecommunications Engineering.
- Candidates must have completed their undergraduate degree and yet to carry out their mandatory National Youth Service Program (open to prospective and current NYSC members)
- Candidates should be able to demonstrate leadership qualities through extra-curricular activities.
- Ability to work with basic computer applications (Word, Excel, PowerPoint, etc.) is essential.
What Other Competencies Are Required?
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Creative thinking ability
- Strong planning and organization skills
- Team working and collaboration skills
- A willingness to learn new skills and a fast learner
Selection Criteria
i. Graduate Aptitude Test
As part of our selection criteria, shortlisted candidates will be expected to write our aptitude test and an essay.
ii. Interviews
- Once you are successful at the graduate aptitude test, you will be invited for an interview.
- Upon successful completion of the recruitment process, you will be given an opportunity to join one of our Technical Teams and get to learn, network, and work on existing tasks for a period of one (1) year.
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2. Job Title: Graduate Internship Program (Non Technical Track)
Who Are We Looking For?
- We are looking to recruit young, smart and committed individuals who are self-starters to join our Graduate Internship Program (Non-Technical Track).
- If you are resourceful, versatile, analytical, assertive, audacious and a self-starter with a problem-solving mindset, then you are our ideal candidate.
Qualifications, Skills & Competencies
How to Determine Your Eligibility
- Candidates must be graduates with a minimum of a Second-Class Upper qualification or equivalent.
- Candidates must have completed their undergraduate degree and yet to carry out their mandatory National Youth Service Program (open to prospective and current NYSC members).
- Candidates should be able to demonstrate leadership qualities through extra-curricular activities.
- Ability to work with basic computer applications (Word, Excel, PowerPoint, etc.) is essential.
What Other Competencies Are Required?
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Creative thinking ability
- Strong planning and organization skills
- Team working and collaboration skills
- A willingness to learn new skills and a fast learner
Selection Criteria
i. Graduate Aptitude Test
As part of our selection criteria, shortlisted candidates will be expected to write our aptitude test and an essay.
ii. Interviews
- Once you are successful at the graduate aptitude test, you will be invited for an interview.
- Upon successful completion of the recruitment process, you will be given an opportunity to join one of our Non-Technical Teams and get to learn, network, and work on existing tasks for a period of one (1) year.
3. Job Title: Technical Support Interns
- Qualification: BA/BSc/HND
- Number to Hire: 5
- Job Type: Contract
- Minimum years of Experience: 1
- Location: Lagos
Responsibilities
The Technical Support Intern will be responsible for the following functions:
- Configure, test and provision customers on CRM platform.
- Coordinate 3rd party installation and support activities.
- Assign new requests/opportunities captured from MainOne website.
- Run weekly reports on incidents – opportunities and complaints.
- Network management and monitoring.
- Perform 1st level fault troubleshooting tasks.
- Liaise with OEM to resolve technical related issues.
- Liaise with vendor(s) for customer installations.
- Escalate unresolved issues to the appropriate teams.
- Critically analyze customer complaints and issues with a bid to providing lasting solution.
- Continually drive customer satisfaction through speedy resolution of complaints.
Qualifications, Skills & Competencies
- BSc/HND in a relevant study.
- Excellent communication skills.
- Multitasking skills.
- CCNA will be an advantage.
- Previous experience in a similar position is an added advantage.
Demands of the Job
- Required to communicate constantly with customers to understand requests, complaints and follow up until issues are resolved.
- May be required to stay after office hours.
- Job requires a lot of patience, and exemplary communication skills.
5. Job Title: SoHo/SME Sales Intern
Responsibilities
The SoHo Sales Intern will be responsible for the following functions:
- Prospect new customers using multiple sales channels
- Maintaining and developing relationships with existing customers
- Visiting potential customers for new business
- Onboarding prospects on CRM platform
- Providing customers with quotations
- Negotiating the terms of an agreement and closing sales
- Gathering market and customer information
- Providing feedback on future buying trends
- Representing MainOne at trade exhibitions, events and demonstrations
- Meet set sales targets
Qualifications, Skills & Competencies
- B.Sc/HND from a recognizable institution.
- Excellent Communication Skills.
- Excellent interpersonal skills.
- Target driven and goal oriented.
- Ability to multitask seamlessly.
- Previous experience in a similar position will be an advantage.
Demands of the Job
The role requires a lot of patience, composure and finesse. Will be required to go above and beyond to prospect and convert new customers. Once in a while might be required to stay until after office hours. Will require excellent communication and interpersonal skills.
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
Important: See Helpful Career Resources
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