Latest Job at Ericsson for Graduates
About Ericsson
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you’re welcomed as your own perfectly unique self and celebrated for the skills, talent, and perspective you bring to the team. Are you in?
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Summary
- Company: Ericsson
- Job Opening: 2 Positions
- Job Type: Full Time
- Qualification: BA/BSc/HND/MSC
- Locations: Lagos, Abuja, Nigeria
- Deadline: Not Specified
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Job Opening: 2 Positions
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1. Job Title: S&R Solution Architect
- Job Type: Full Time
- Qualification: BA/BSc/HND/MSC
- Locations: Lagos, Abuja, Nigeria
- Deadline: Not Specified
About this opportunity
- We are the Customer Support IP, Core and Cloud team. We work with the latest telecommunication products e.g. 5G Core to provide a world class after sales support service to our customers in Middle East and Africa. We combine the knowledge of our experts with artificial intelligence, machine learning, and analytics to detect and resolve network issues or anomalies before they impact the network performance. Become part of our growing team and play a part in Ericsson’s vision of a sustainable and connected future. Join us in making the unimaginable possible!
- We are now looking for a Solution Architect, who will be responsible for deep customer network troubleshooting. The solution architect will work with the most complex problems, utilise their Ericsson IMS and Ericsson Cloud expertise to isolate the fault in the network to a node/function and restore service and provide the root cause analysis. The Support Solution Architect will be expected to share updates of the incident resolution to C-level customer executives and prepare a formal response. The SA will also guide the team of Domain experts, share knowledge of complex issue handling, review problem management bulletins and assist with life cycle management (impact analysis, MOP review etc). The candidate will possess knowledge of multiple functions in a mobile network (application, platform and infrastructure)
- The role is posted across Middle East and Africa, final location to be decided after selection of the candidate.
Responsibilities & Tasks:
- Drive and orchestrate as investigation leader for Fault Isolation during regular CSRs and Emergencies
- Support regular product CSRs when needed
- Customer consultation handling on Solution level
- On-site (Customer Office) working embedded within customer Operations team
- Develop and maintain network troubleshooting methodologies, including the proper operation of the tools and services like CES, EIA
– Own (and create where needed) Network Recovery Procedures such as but not limited to:
– Signaling Storm recovery routines,
– Traffic rerouting routines,
- – network recovery documentation, backup procedures etc. etc
- Be part and secure that the Handover to Support process becomes part of the continuous Change control process, adapt it and evolve (not one-time activity)
- Be a glue between the NFVi and VNFs environment and ways of working
- Be part of the continuous deployment activities
- Prepare MoP, Test solutions, Create impact analysis and Coordinate deployment of corrections from technical perspective
- Control LCM status from an overall solution level for customer specific solutions.
You will bring
Core Competences:
- Solution level technical competence
- Network level competence
- Core Network Competence (overview of Cloud Infrastructure and deep knowledge in Ericsson IMS and UDM applications)
- Knowledge of the 3GPP or any other relevant standard for his/her area
- Ability to learn Ericsson Portfolio.
- Service Delivery Process.
- Change Management.
- Negotiation & argumentation skills.
- Presentation skills (oral and written).
- Software Update Management.
- Software Support.
- Delivering Results & Meeting Customer Expectations.
Preferred Qualification & Experience Requirements
- Strong network of contacts
- Excellent Customer Relationship Management skills.
- Very strong personal interaction skills and good communication capabilities.
- Very good proactive mind set – always include a broader scope in mind when handling customer requests.
- Ability to adapt to change.
- Drive – determination, focus, take the ups and downs, stick with things long enough to see them through
- Creativity – ability to see and make things in a new or different way, capability of developing inspiration, innovation or insight
- Openness – capacity to reflect on one’s behavior and performance, learn from experience, adapt to other cultures, absorb feedback, accept new ideas and practices
- Responsiveness – ability to understand, quickly adapt and act upon new information, influences and information.
- Capability to mobilize others both internally and from customer organization.
2. Job Title: MMEA IT Security Specialist
About this opportunity:
We’re currently looking for a talented IT Security Specialist to join our team here at Ericsson. As an acknowledged authority within the enterprise security domain, we’ll be turning to you for crucial contributions not only to daily operations and incident response, but also for project management and strategic decision-making. You’ll play an important role in influencing our security protocols, supporting your colleagues with your expertise, and ensuring we continue to follow best practices. This JS7 role welcomes the knowledge of an experienced professional with the ability to analyze complex challenges, propose effective solutions, and drive improvements in processes and frameworks.
What you will do:
– Ensure compliance with IT security policies and procedures.
– Maintain asset registration and management to ensure all IT assets are properly tracked and secured.
– Conduct security assessments of IT systems to identify vulnerabilities, associated risks, and recommend the adequate treatment plans.
– Assist in the implementation and maintenance of cloud security best practices to protect cloud-based infrastructure and services.
– Support in the design, implementation, and maintenance of IT security controls.
– Coordinate vulnerability management activities, including vulnerability scanning and remediation complying with the predefined SLAs.
– Oversee the implementation of security patches to ensure timely remediation of vulnerabilities.
– Coordinate penetration testing efforts and manage the results to improve security posture.
– Manage IT risks in alignment with ISO27001, ISO27005 standards and the NIST cybersecurity framework.
– Ensure alignment with the Information Security Management System (ISMS) requirements and assist in the relevant ISMS audits.
– Ensure the implementation of endpoint security technologies and proper security measures.
– Assist in implementing the technologies and techniques to detect and prevent data leakage.
– Conduct 3rd party information security risk management reviews.
– Support in cybersecurity incidents handling and act as an IT security SME.
– Assist in IT disaster recovery planning activities.
– Assist in data privacy impact assessments covering data protection requirements.
– Work closely with other security team members to ensure appropriate security measures are implemented.
The skills you bring:
– Strong understanding of cybersecurity and data privacy standards, frameworks, and regulations (ISO 27001/2, ISO 27005, NIST, GDPR).
– Strong knowledge of cloud security best practices.
– Strong knowledge of information security technologies and latest market trends.
– Working knowledge with effective risk management principles following ISO27005 standard.
– Excellent analytical and problem-solving skills.
– Excellent leadership, communication, and relationship-building skills.
Qualifications:
– Bachelor’s degree in engineering, Computer Science, Information Security, or a related field.
– 6+ years of experience in a similar IT security management role.
– One or more cybersecurity certifications (e.g., CISSP, CISM, CISA, ISO 27001 Lead Implementor) are preferred.
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
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