9Mobile Nigeria Recruitment 2024
About 9Mobile Nigeria
9mobile, formerly Etisalat Nigeria, is a Nigerian telecommunications company licensed by the government in 2007. It offers various services like voice, data, and enterprise solutions. The company’s commercial operations began in 2008 with the introduction of ‘0809uchoose’, allowing customers to pick their phone numbers. Rebranded as 9mobile in 2017, it emphasizes resilience, boldness, and creativity, reflecting Nigeria’s spirit. Known for its commitment to customer service, quality, and innovation, 9mobile continuously seeks new ways to enhance people’s lives and address challenges.
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Summary
- Company: 9Mobile Nigeria
- Job Opening: 3 Positions
- Location: Lagos, Nigeria
- Job Type: Full-time
- Qualifications: HND/BSC/BA/MSC
- Deadline: Not Specified
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9Mobile Nigeria Recruitment 2024
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Job Title: Specialist, Wholesale Services
- Job ID: IRC5341
- Location: Lagos
- Deadline: Not Specified
Job Summary
- This role will be responsible for end-to-end coordination and management of the provision of wholesale services to 9mobile B2B clients spanning leased lines, capacity and collocation services.
Principal Functions
- Managing wholesale capacity sales delivery processes from lead generation to service acceptance, billing, collections, and technical support.
- Manage wholesale & reseller capacity lease, and voice key accounts with year-on-year revenue growth.
- Manage Data Centre colocation accounts and grow revenues from this business segment.
- Managing Fixed Voice partners and grow business from this segment.
- Prospect for new clients and create more business opportunities from existing clients to increase revenue generation.
- Interface with 9mobile technical team and partners for the swift delivery of service requests and for quick resolution of escalations.
- Build and maintain excellent relationships with business customers with a view to understanding their business operational challenges and to providing solutions to meet their needs vis-a-vis industry trends.
- Network and build strong working relationships with internal and other relevant stakeholders to formulate strategies to drive customer acquisition and sales.
- Keep abreast with new developments and innovations in the wholesale/B2B market and provide proposals to drive9mobile’s B2B strategy objectives.
- Other roles as may be assigned.
Educational Requirements
- First Degree or equivalent in a relevant discipline.
Experience, Skills & Competencies:
- Three (3) to Five (5)years’ work experience, with at least Two (2) years in a similar role
- Good telecom technical knowledge especially relating to transmission, capacity and connectivity.
- Market savvy and knowledge of evolving industry trends
- Good business development acumen
- Strong interpersonal skills
- Customer relationship management skills
- Working knowledge of Microsoft Office -Excel, Word, and PowerPoint/
- Report generation and documentation ability.
Method of Application
Job Title: Manager, Wintel
- Job ID: IRC5335
- Location: Lagos, Nigeria
- Deadline: Not Specified
Job Summary
- Lead the design, implementation, and maintenance of all Microsoft Infrastructure Software across Business, Service and Resource/Infrastructure capacity development and governance across enterprise systems.
Principal Functions
Tactical:
- Assist in the implementation of approved policies and procedures for Microsoft Infrastructure system design, implementation and maintenance.
- Partner with business leaders, IT service operations team and other relevant stakeholders to identify Microsoft Products in line with Business requirements
- Responsible for planning of Microsoft Infrastructure systems upgrades and deployment.
Operational:
- Provide technical and operational support in management of multiple Microsoft Infrastructure in a highly dynamic business environment and to support business
- Provide support in the implementation and user acceptance testing of Windows operating systems
- Assist in the development of a proactive maintenance cycle for Windows operating systems and automate preventive/routine maintenance on systems
- Perform daily Windows operating system administration, including hardware & software upgrades
- Maintain backup of the Windows operating system network
- Ensure optimal performance of all applications running on Windows operating system environment in EMTS through proactive tuning and preventive maintenance
- Monitor Windows systems performance and recommend adjustments to system parameters to ensure optimum performance and response time
- Work with the User Support team to provide second level support to the end users and ensure timely resolution of Windows system problems
- Collaborates with business, information security, database and application development teams to define and design scope for each project
- Develops and maintains system and project documentation including progress reports of the environment and systems
- Delivers support/ engineering which includes design, system upgrades, maintenance and enhancements, new implementations and solutions, root cause analysis and resolving performance issues
- Perform configuration, management and maintenance tasks for the following: Microsoft Windows Server platform, Active Directory, IIS, Microsoft Clustering as well as virtualization technologies.
- Carry out other duties as instructed by Head of IT Operations
Educational Requirements
- Degree level education with a solid all-round knowledge of IT and its use within a business environment with minimum of 5+ experience
- Expert in Microsoft Infrastructure Software
- Excellent knowledge in Microsoft Windows Server platform (configuration, security, debugging crashes or poor performance, understanding of core operating system constructs such as memory, processor and I/O – disk and network)
- Expert in Microsoft Public (Azure)Cloud
- Proven professional experience with Virtualization (VMware vSphere & Microsoft Hyper-V)
- Proven professional experience and understanding of Microsoft Active Directory
- Good overall knowledge of Microsoft System Center Suite
- Must be capable of working under pressure in a supportive environment, this will include dealing with escalations from the business, providing feedback and dealing with several projects and problems simultaneously in an effective manner.
- The position holder must be capable of working on their own initiative within the procedures and guidelines laid down.
- The ability to communicate with all levels of staff, management and up to senior management level.
- Solid problem-solving skills.
- Resilient, confident and tenacious.
- Good interpersonal skills.
- Prepared to work extended hours and travel to other sites/regions as required
Method of Application
Job Title: Head, Shared Services
- Location: Lagos
- Job Type: Full-time
- Deadline: Not Specified
Job Summary
- To lead the strategy, management, development, performance, and continuous improvement of all related activities around Property, Fleet, Insurance, logistics and Health & Safety.
- Provide Strategic leadership, professional knowledge and expertise in the administration and support of Health & Safety processes for all aspects of EMTS Operations including Business Continuity strategy, regulatory compliance, institutional policies, and human capital development.
- Provide expert advice and support on Health and Safety issues to Head of Departments and other Functional Heads in ensuring compliance and adherence to existing relevant local legislation, company policies & guidelines and best industry practices.
- Develop and provide technical and administrative direction on all safety and health policies and programmes which bear critical importance to overall corporate objectives, operations, and profitability of the various business units in EMTS.
Principal Functions
Tactical:
- Responsible for design and fit out of office and related facilities based on global best practices to meet requisite quality, HSE and regulatory standards.
- Responsible for an integrated property development and facility management system that guarantees sustainability and reflects a commitment to protecting the health and safety of employees.
- Ensure effective measurement of safety performance, implementing audits, risk assessment, incident investigations, analysis, and the design of corrective action learning processes.
- Review internal safety policies and practices to ensure they are current and appropriate; conduct hazard and risk assessments and develop new or where necessary, make recommendations to senior management to amend safety policies and procedures.
- Provide effective management of approved/available budget and activities of the Company’s property and facilities management services and management of external contractors to meet service and financial objectives.
- Identify best practices by leading continuous improvement Initiatives to reduce work process risks, raise safety awareness, and improve safe work practices, and act as a focal point of contact with company clients, customers, Government regulatory bodies and the public in all areas of health and safety.
- Support the Chief Human Resources Officer (CHRO) on periodic review and implementation of EMTS property strategy.
Operational:
- To provide accurate, timely and relevant professional and commercial property advice to management, develop and ensure ongoing review and update of HSE policies and guidelines in line with regulatory trends and company objectives.
- Perform engineering duties in planning, designing review, and overseeing installations, construction and maintenance of building structures, base station construction, and facilities in line with the best physical Health, Safety and Environment (HSE) standards as regards EMTS staff/personnel, asset, and business relationships.
- Review technical bids from civil engineering contractors and make recommendations on selection.
- Take responsibility for the development of a health & safety-conscious culture among the workforce by organising relevant security, health and safety programs and trainings.
- Provide leadership and guidance to team members and manage direct repots’ performance towards the achievement of overall team objectives.
- Lead and direct the definition and implementation and review of companywide processes, policies, and procedures as it relates to Facilities and HSE management.
- Establish and maintain relationships with key internal and external stakeholders to ensure the effective and smooth running of all the company’s facilities under the management of the Property Management unit and administrative offices maintenance.
- Perform any other tasks as may be assigned by Chief, Human Resources Officer.
Educational Requirements
- Bachelor’s Degree or equivalent in any discipline
- Master’s Degree or professional qualification in Project Management and relevant HSE certifications (e.g. NEBOSH) will be an added advantage.
Experience, Skills & Competencies:
- 9 – 12 years work experience with at least 3 in a managerial position
- Experience in Facilities / Project Management is desirable.
Method of Application
