Applications are invited from suitable and qualified candidates for the Position of Business Development Manager at Kuda MFB.
About Kuda
Kuda is a full-service digital bank that started as a small team’s effort to transform banking in Nigeria. They aim to provide accessible, affordable, and rewarding banking services for all Africans, free from excessive charges. Kuda has secured significant funding, including the largest seed round in Africa and a Series B round in 2021 led by renowned institutional investors. With offices in London, Lagos, and Cape Town, Kuda is growing rapidly and establishing itself as a leading challenger bank for Africans. Joining the Kuda Tribe offers benefits like learning opportunities, clear career paths, and enjoyable company social events.
Summary
- Company: Kuda
- Job Title: Business Development Manager
- Qualification: HND/BSC
- Job Type: Full Time
- Locations: Badagry, Agege, Island 2, Lagos, Nigeria
- Application Deadline: Not Specified
Job Title: Business Development Manager
Role Overview
As the Business Development Manager, you will play a critical role in expanding Kuda’s merchant network and driving the adoption of KudaPOS. This role require a strategic thinker with a hands-on approach to build relationships, manage teams, and deliver measurable results. You will lead efforts to establish KudaPOS as a preferred payment solution for merchants across Lagos, working closely with internal teams and external partners to achieve this goal.
Key Responsibilities
Merchant Network Expansion
- Establish and build out a robust merchant network for KudaPOS within Lagos.
- Identify new market opportunities and onboard merchants in various sectors, including retail, FMCG, hospitality, and e-commerce.
- Create and maintain relationships with agents, aggregators, and merchants to ensure long-term engagement.
Management and Training
- Manage and oversee a team of over 20 field agents and business development executives.
- Develop and deliver training programs for BDEs, merchant agents, and other team members to ensure a deep understanding of KudaPOS and its benefits.
- Conduct induction training and provide ongoing support to team members.
Sales and Customer Engagement
- Drive awareness and educate merchants and customers on the features and benefits of KudaPOS.
- Ensure merchants attract customers to use KudaPOS by providing strategic guidance and support.
- Collaborate with merchants to identify pain points and offer tailored solutions.
Performance Monitoring and Reporting
- Set sales targets and develop strategies to meet and exceed them.
- Provide weekly performance reports and market insights to management.
- Track team performance and ensure alignment with organizational goals.
Market Development and Strategy
- Coordinate and maintain relationships with agents, aggregators, and merchants.
- Leverage networking opportunities to create new business partnerships and onboard additional agents/merchants.
- Develop and execute strategies to increase sales volume and market share.
Process Improvement and Collaboration
- Adopt a team-oriented approach to work with internal teams and external stakeholders.
- Collaborate with marketing, operations, and customer success teams to streamline processes and enhance merchant satisfaction.
See Also:
Requirements for the Position of Business Development Manager at Kuda MFB
Qualifications and Experience
- Bachelors degree in Business Administration, Marketing, or a related field.
- 3 years of experience in business development, sales, or merchant acquisition, preferably in fintech or financial services.
- Proven track record of managing and training sales teams to achieve sales targets.
- Demonstrated ability to onboard and manage a large network of merchants.
Key Skills
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Proficiency in using CRM tools and Microsoft Office Suite.
- Analytical skills with the ability to use data to drive decision-making.
- Strategic thinker with a results-oriented mindset.
Benefits
Why join Kuda?
💜A great and upbeat work environment populated by a multinational team
👴Pension
📈Career development & growth
😁Competitive annual leave plus bank holidays
🎁Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
💯Group life insurance
💖Medical insurance
🎁Well-fare package (Wedding, Compassionate and etc)
✅Perkbox
🏃♀️Goalr – employee wellness app
🥇Award winning L&D training
💒 We are advocates of work-life balance, working in a hybrid in office schedule
Deadline
Not Specified
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