Technical Support Engineer at Baker Hughes
About Baker Hughes
Baker Hughes is a multinational energy technology company with a presence in Nigeria and around the world. They are dedicated to advancing the energy industry through innovation, safety, environmental responsibility, and efficiency. With a strong focus on technological innovation, environmental sustainability, and a commitment to safety, Baker Hughes plays a crucial role in making energy production safer, cleaner, and more efficient. They also engage in community initiatives and partnerships to support their mission.
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Summary
- Company: Baker Hughes
- Job Title: Technical Support Engineer- Production Enhancement
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Port Harcourt, Rivers State, Nigeria
- Application Deadline: Not Specified
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Job Title: Technical Support Engineer- Production Enhancement
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Join our Team!
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Partner with the best
The Technical support Engineer ensures Baker Hughes deliver flawless execution by providing Technical Support to the Service Delivery organization and Sales organization when needed in pre-planning, job execution, and post job analysis.
As a Technical Support Engineer – Production Enhancement, you will be responsible for:
- Sharing the knowledge across the organization by submitting best practices, case histories, lessons learned to the knowledge management database.
- Supporting the field technically through different media (online, phone calls and technical papers).
- Supporting for 24/7 on Critical Operation in the field when needed.
- Following up on field failures that requires Technology involvement and ensure that the learning is shared across the field.
- Subject Matter Expert for his / her area of support.
- Raising alert across the Service Delivery organization whenever an unfamiliar technical issue arises on a job.
- Communicating to Engineering and Technology organization on issues and lessons learned related to different technologies.
Fuel your passion
To be successful in this role you will:
- Bachelor’s degree in any related engineering field.
- Minimum 5+ years of relevant work experience as a technical support Engineer.
- Highly initiative, self-driven, strong analytical and conceptual skills, flexibility.
- Have a thorough understanding of P/L technology and Service Delivery requirements.
- Have a strong analytical and problem-solving skills.
- Have the ability to develop and mentor small technical teams.
- Have thorough understanding of P/L technology & service delivery requirements
- Be able to work in a 24/7 service environment, based on an agreed shift schedule.
- Have good communication skills both verbal and written in English.
Benefits
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
Method of Application
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
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