About Wema Bank
jobs at wema bank
Wema Bank, a prominent Nigerian bank, is known for its innovation and pioneering efforts, including the creation of Africa’s first fully digital bank, ALAT. With a history of delivering value to stakeholders, the bank has expanded its reach to encompass a nationwide network of branches and advanced technology. Originally founded as Agbonmagbe Bank Limited, Wema Bank now operates over 149 branches and service stations across Nigeria, supported by a strong ICT platform.
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Summary
- Company: Wema Bank
- Job Title: Head, Government Collections
- Job Type: Full Time.
- Qualification: HND/BSc
- Location: Lagos
- Deadline: 26 November, 2023
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Job Title: Head, Government Collections
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Job Summary
Collections unit is a strategic arm of Partnership and Ecosystem business that is saddled with the responsibility of providing customize solution to government agencies at Federal, State, Local Government and Parastatal. This desk supports payment and collections whilst supporting digitization of government business at all levels. Our solutions are designed to enhance Internal Generated Revenue, Payments and Digitization of Government Services. Our aim is to be a platform that enhance revenue generation for government agencies, improve citizen engagement, reduce cost to serve citizen, drive sustainable revenue to sustain returns from investment, identify new opportunities in line with government budget and aspirations. As a unit, we represent a virtual process that includes digital payments, transaction acquiring, providing an end-to-end platform for Public Companies and Institution as well as Private establishments. Ultimately, digital solution and partnership department facilitates all functional levels of banking on all service delivery across various sectors of the economy.
Responsibilities
- Drive Digital and Partnership business of the Bank across verticals leveraging various e-payments and collections platforms i.e., payment and collection solutions, Mobile and Web acquisition options, POS, QR, Virtual Accounts and USSD
- Provide Market intelligent information to over 120 branch networks to drive customer acquisition for collections.
- Identify customers payments and collections and proffer solutions (API implementation/customize solution)
- Oversee Implementation of e-payment and collection solution across government businesses (Education, Health, e-Government, and private MDAs).
- Develop new Digital products to drive businesses/enhance customer service experience of the bank.
- Strategic initiation and development of B2G and C2G digital products to unlock opportunities for the Bank to drive customer acquisition.
- Manage partnerships with 3rd party solution providers (FinTech’s), customers and regulatory authorities.
- Drive Card Present & Non-Present transactions through Digital Transformation for the Bank
- Ensure Bank’s Web Acquiring, e-Commerce, and Agency Banking business across over 120 branches to drive billion naira in collections.
- Participate to execute the Banks’ digital products to execute government collections initiative collection platform, Virtual Account, ALAT deals and rewards and strengthen the Alat by Wema.
- Run agile and deploy the right tools to meet customer acquisition.
- Strategic formulation of initiatives to drive partnerships of G2B and G2C customer acquisition using collection and payment platforms.
- Work closely with key stakeholders to drive partnership business across all levels of government.
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Requirements
Knowledge
- Understand financial institution
- Banking policies
- Electronic channels management
- Performance management
- Organizational strategies
- Risk management
- Business performance improvement
- Budgeting, planning and control.
- Lead and influence relationships in the ecosystem.
Competencies, Skills & Attributes
- Strategic, creative leadership & interpersonal skills required in liaising with people at different levels within the bank and externally.
- Strategic Analytical Skills for product development and enhancement
- Marketing, selling, negotiation, relationship management
- Team Building and Management.
- Excellent verbal, written and computer skills.
- Understanding competitor channel infrastructure & developments; market trends and business growth areas; and business mix within the various regional and business nodes
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Benefits
- Healthcare
- Staff Gym
- Creche
- Parental Leave (Paternity and Maternity)
- Year-End Bonus (13th month)
- Company Events
- Competitive Pay
- Leave Allowance
Deadline
26 November, 2023
Method of Application
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
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