Customer Service Representative at Kredi Bank
About Kredi Bank
Kredi Bank is a digital banking platform designed to provide seamless financial services across Africa. Committed to simplicity and accessibility, Kredi ensures that its financial products are user-friendly and available to a wide audience. Fully licensed by the Central Bank of Nigeria, the bank is developing an integrated platform that empowers users to manage all essential aspects of their financial activities in one place.
- Join Whatsapp Group to Receive Daily Alert of Jobs Vacancies
- Join this Whatsapp Channel to Get Wealth Creation Tips
- Join this WhatsApp Group for Daily Notification of Fully Funded Scholarships
- Join Telegram Channel for Daily Jobs, Scholarships, Business and Career Updates
- Follow our Facebook Page for More daily Updates
Job Summary
- Company: Kredi Bank
- Job Title: Customer Service Representative (NYSC)
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Locations: Lagos State, Nigeria
- Deadline: Not Specified
Shop your favorite products at incredibly low prices—click here now!
Jumia Black Friday, Click here to get upto 99% discount. Click here to Get 5k Off. Click here to Buy 2 and get 1 free.
Get Promo Codes (Upto 90% discount) to Shop Online AliExpress.
Apply: African Union (AU) Internship Program 2025
Apply: 2025 GT Bank Summer Internship Program – GTCO
Apply: 2025 First City Monument Bank (FCMB) Recruitment
Apply: Banker Job at Stanbic IBTC Bank
Job Title: Customer Service Representative (NYSC)
Get Job Alert from Big Companies, Click Here to Download Jobs App
IQ challenge, play and earn money if you can score 50%.
- $130,000 in Cash Prizes up for Grabs, Click Here to Register.
- Click Here to Join our Real and Demo Trading Competitions. No Entry fee. Click here to join group to be guided.
- Click Here to Follow, Copy and Earn. Click here to join group to be properly guided.
- Get upto $5000 trading Bonus. Click Here to Register.
- Earn Upto 50% Profit Share, Click Here to Register. Click here to join group to be guided.
Free Forex Tutor App, Click Here to Download App. Click here to Join group to be guided.
Job Summary
- We are seeking a motivated and customer-oriented Customer Service Representative to join our team.
- In this role, you will be responsible for providing exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience with our brand.
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Provide accurate information about products and services, including pricing, features, and availability.
- Resolve customer complaints and issues effectively and efficiently, following company policies and procedures.
- Document customer interactions and maintain accurate records in the customer management system.
- Collaborate with other departments to ensure customer satisfaction and timely resolution of issues.
- Identify and escalate priority issues to the appropriate teams when necessary.
- Stay updated on product knowledge, company policies, and industry trends.
- Participate in training and development programs to enhance skills and knowledge.
Qualifications
- B.Sc in a relevant field is required, additional education is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to handle difficult situations with patience and empathy.
- Proficiency in using Microsoft Office Suite.
- Ability to work flexible hours, including evenings and weekends, as needed.
Method of Application
Interested and qualified candidates should send their CV to: jobs@thekredibank.com using the Job Title as the subject of the mail.
