2024 Graduate Trainee Program at Food Concept Plc
Table of Content
About Food Concept Plc
Food Concepts Plc is a leading multi-brand QSR (Quick-Service Restaurant) group in Nigeria. They operate three popular brands: Chicken Republic, PieXpress, and The Chop Box. Since their establishment in 2000, their goal has been to become the most beloved QSR and baked goods brands in West Africa. They serve the mass market and have a presence in 25 Nigerian states and Ghana. With rapid growth from 58 stores in 2015 to over 240 stores today, Food Concepts has disrupted the Nigerian QSR sector by offering affordable value and achieving outstanding financial and operational performance. The company is led by a dynamic and focused team with expertise in various areas. They prioritize responsible business practices, local talent development, and promoting diversity and inclusion. With over 6,000 employees and a predominantly localized supply chain, Food Concepts emphasizes high-quality food, contemporary restaurant environments, exceptional customer service, and added value.
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Summary
- Company: Food Concept Plc
- Job Title: Graduate Trainee
- Job Type: Full Time
- Qualification: BA/BSc/HND/MSC
- Location: Ogun, Lagos, Nigeria
- Deadline: Not Specified
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Job Title: Graduate Trainee
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1. Job Title: Graduate Trainee
- Requisition ID: 1414
- Location: Lagos Island, Lagos
- Job Title: Graduate Trainee Recruitment
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Deadline: Not Specified
Job Purpose
- To deliver operational excellence in Operations, Financial Planning and Control, Customer Service, People Development and Sales Building.
Key Duties and Responsibilities
Operations Health & Safety, Loss Control:
- To carry out QSC (Quality, Service & Cleanliness) checks including meat cook outs. Completion of the daily planner tool.
- To ensure regular travel paths to monitor shift control and to identify and correct service, product or quality issues.
- To ensure all food and equipment is prepared in time for the restaurant opening or ensure that all food products and equipment are stored in the correct manner prior to closing the restaurant in the evening.
- To draw up and implement staff positioning plans through a shift.
- To report all Health & Safety issues to the Restaurant Manager
- Adhere to all policies and procedures.
- Business Planning and Financial Control
- Manage safe controls and ensure all cash is accounted for within the Company Cash Policy.
- To ensure that supervisors implement the stock level control system and maintain stocks correctly.
- Complete daily, weekly and monthly preventative maintenance checks.
- Ensure compliance to portion sizes and waste target.
Customer Service:
- Be a role model for great Customer Service “lead by example”
- Monitor service quality in terms of ordering procedures, and order accuracy of front counter staff.
- Resolve customer complaints promptly.
- Monitor staff to provide Gold Standard service.
People Management:
- Provide on-the-job training to new staff and corrective training to all staff.
- Develop staff members’ skills and workstation proficiency toward Service Expert level.
- Listen to staff issues and bring to the attention of the Restaurant Manager/ Area Manager or encourage staff to bring up any issues at staff meetings.
Sales Building:
- Ensure selling up practices are used.
- Brief staff on promotional activity.
- Provide restaurant management with ideas on staff incentives.
- Recognise and acknowledge regular customers to ensure continued return to the restaurant.
Problem Solving/Decision Making:
- Customer Focus
- Development of Others
- Problem Solving/Decision Making
- Communication
- Teamwork
Knowledge Requirements:
- To manage shift within the restaurant as detailed by the Restaurant Manager/ Area Manager and Maintaining the highest possible standards of customer service, product quality and restaurant cleanliness.
Job Specifications
- B.Sc / HND in any discipline
- A Minimum of 0-2 years of experience in similar role.
Decision Expectations:
- Ensure best customer services – effectively coordinating the activities between the back and front house in delivering superior quality or customer service.
- Manage budget and keep cost under control.
How to Apply
Click here to apply
2. Job Title: Graduate Trainee Recruitment
Qualifications
To be considered for the Graduate Trainee position, you need to meet the following qualifications:
- Possess a B.Sc or HND in any related field.
- Have a minimum of a second class lower division (for B.Sc. holders) or lower credit (for HND holders) in your academic degree.
- Have obtained at least five credits in your O’Level results, including Mathematics and English.
- Must have completed the mandatory National Youth Service Corps (NYSC) or have an exemption letter.
It’s important to note that Food Concepts PLC will not be responsible for covering relocation or accommodation expenses for successful candidates. Therefore, only applicants who can conveniently live and work in the specified locations will be considered.
If you meet the qualifications and are interested in joining Food Concepts Plc as a Graduate Trainee, you should consider applying for this exciting opportunity in Ijebu Ode, Ogun State.
Method of Application
Tips for Being Successful While Applying for Job at Food Concept Plc
Here are some tips to increase your chances of success while applying for a job at Food Concepts Plc:
- Review the Job Requirements: Carefully read and understand the job requirements and qualifications stated in the job posting. Make sure you meet the criteria and highlight your relevant skills and experiences in your application.
- Customize Your Application: Tailor your resume, cover letter, and any other application materials to showcase how your skills, qualifications, and experiences align with the specific job requirements at Food Concepts Plc. Emphasize your relevant achievements and demonstrate how you can contribute to the company.
- Research the Company: Familiarize yourself with Food Concepts Plc, its mission, values, products, and services. This will enable you to align your application with the company’s goals and demonstrate your genuine interest in working for them during interviews.
- Highlight Transferable Skills: Even if you don’t have direct experience in the food industry, highlight transferable skills that can be valuable in the role you are applying for. These may include customer service, teamwork, communication, problem-solving, and leadership skills.
- Showcase Relevant Experience: If you have prior experience in the food industry or a similar role, emphasize it in your application. Provide specific examples of your accomplishments, responsibilities, and how you positively impacted your previous employers.
- Demonstrate a Positive Attitude: Food Concepts Plc values employees who are enthusiastic, motivated, and have a positive attitude. During interviews, showcase your passion for the job, your willingness to learn and grow, and your ability to work well in a team.
- Prepare for Interviews: Research common interview questions and prepare thoughtful responses. Practice your answers, highlighting your skills, experiences, and how you can contribute to the company. Additionally, prepare questions to ask the interviewer to demonstrate your interest and engagement.
- Dress Professionally: Make a good first impression by dressing professionally for interviews. Choose appropriate attire that reflects the company’s culture and industry norms.
- Demonstrate Adaptability and Flexibility: Food Concepts Plc operates in a dynamic industry, so emphasize your ability to adapt to change and be flexible in your work. Highlight experiences where you successfully handled unexpected situations or showed resilience.
- Follow up: After submitting your application or completing an interview, send a thank-you note or email to express your appreciation for the opportunity. This shows your professionalism and continued interest in the position.
Remember, the key is to present yourself as a qualified and motivated candidate who is genuinely interested in working for Food Concepts Plc. Good luck with your application!
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
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