Customer Care Representative at TeamAce Limited
About TeamAce
TeamAce empowers businesses in various industries by providing tailored solutions for their needs. They work with clients to implement the right processes, leverage data and technology, and find the right people for success. Their personalized approach ensures that each business challenge is met with precision, helping clients stay focused and thrive.
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Summary
- Company: TeamAce Limited
- Job Title: Customer Care Representative (Corp member)
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Ikoyi, Lagos
- Employment Type: NYSC
- Salary: N70,000 – N100,000 Monthly.
- Deadline: 18th October, 2024
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Job Title: Customer Care Representative (Corps member)
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Job Summary
- As our Customer Service Representative, you’ll be the frontline ambassador for our company, delivering exceptional support to our valued customers.
- You’ll handle inquiries, resolve issues, and ensure customer satisfaction through various communication channels.
Responsibilities
- Respond to customer inquiries via phone, email, chat, and social media platforms in a timely and professional manner and handle and resolve customer complaints, providing appropriate solutions and alternatives within the time limits.
- Keep records of customer interactions, process customer accounts, and file documents and follow communication procedures, guidelines, and policies.
- Collaborate with colleagues to maximize performance and maintain a positive team environment.
Requirements
- Bachelor’s Degree in Business Administration, Communications, or a related field preferred.
- Soft skills in customer service or related field.
- Knowledge of CRM software and Microsoft Office Suite.
Application Deadline
18th October, 2024.
Method of Application
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
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