Applications are invited from suitable and qualified candidates for the position of Relationship Manager at Standard Chartered Bank.
About Standard Chartered
Standard Chartered is an international bank committed to making a positive impact for clients, communities, and its employees. They prioritize integrity, client-centricity, continuous improvement, and inclusivity. They offer competitive salaries, comprehensive benefits, flexible time-off options, and various support programs for mental health and well-being. The bank fosters a culture of continuous learning, provides growth opportunities, and values diversity and inclusion across their organization. They use recruitment assessments as a significant step in their hiring process.
Summary
- Company: Standard Chartered
- Job Title: Relationship Manager, SME Banking
- Job Type: Full-time
- Qualification: BA/BSc/HND/MSC
- Location: Lagos, Port Harcourt – Rivers, Nigeria
Job Title: Relationship Manager, SME Banking
Job Description:
Job Summary
- The Relationship Manager plays a pivotal role in driving revenue growth by effectively onboarding and nurturing relationships with small and medium-sized business clients . This position leverages Standard Chartered’s extensive global network and capabilities to facilitate international trade and deliver tailored financial solutions.
- The successful candidate will work collaboratively across multiple teams to support Trade Finance activities, enhance deposit mobilization, and foster long-term client engagement through deep understanding of SME business needs and market dynamics. This role is highly strategic, requiring proactive leadership in client acquisition, portfolio management, and cross-selling, while ensuring adherence to regulatory guidelines and the Bank’s values.
Key Responsibilities
- Strategically identifying and acquiring Trade and SME business clients with high deposit potential, focusing on current accounts and low-cost deposits.
- Proactively prospecting and engaging new-to-bank (NTB) Trade SME businesses across diverse sectors by leveraging Supplier & Buyer ecosystems, strategic alliances, targeted lists, and local market knowledge.
- Driving usage of digital channels among clients by setting up remote access systems such as online banking, POS, client centres, and ATMs.
- Collaborating with specialist teams to deepen relationships with high-value or growth-potential clients through comprehensive SME product offerings and tailored solutions.
- Conducting detailed needs assessments and providing SMEs with suitable trade finance products, structured deposits, cash management, and payment solutions aligned with their business cycles.
- Developing and delivering actionable client feedback and market intelligence through weekly reports, helping senior leadership shape SME strategic initiatives.
- Leading client engagement efforts with a focus on sectors such as Trade, Maritime, Oil & Gas, IT, NGOs, Healthcare, Education, and Commerce to build sustainable, long-term banking relationships.
- Driving growth in Trade Finance and deposit mobilization by promoting products such as Letters of Credit, Bank Guarantees, Import/Export financing, and structured trade solutions.
- Partnering closely with Trade Operations and Treasury to ensure smooth end-to-end trade transaction processing and exemplary service delivery.
- Adhering rigorously to the Bank’s policies, operating instructions, and risk management protocols, including Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
- Setting a high standard of conduct by embodying the Group’s Values and Code of Conduct, fostering an ethical, compliant environment.
Skills and Experience
- Extensive expertise in Trade Finance with in-depth knowledge of Letters of Credit (LCs), Bills for Collection (BCs), Bank Guarantees, Standby Letters of Credit (SBLCs), and related instruments.
- Proven business development and relationship management capabilities, with experience acquiring, growing, and managing clients actively engaged in trade.
- Strong competence in transaction banking products and deposit mobilization strategies that effectively balance growth and risk mitigation.
- Thorough understanding of credit and risk assessment practices relevant to SME banking.
- Comprehensive industry and sector knowledge, enabling tailored solutions to meet dynamic market needs.
- Up-to-date knowledge of regulatory frameworks and compliance obligations within the banking and trade finance sectors.
- Excellent communication and interpersonal skills to foster trust, negotiate complex transactions, and maintain lasting client relationships.
- Demonstrated ability to work effectively within cross-functional teams and a global banking environment.
- A minimum of 5 years’ post-graduate experience in banking, with a focus on trade finance or SME relationship management roles.
See Also:
- Relationship Manager at Standard Chartered Bank
- 15 Companies Hiring Remote Workers in Nigeria in 2026: Earn in Dollars from Your Living Room (No Visa, No Relocation!)
- 10 Top ICT & Tech Companies Hiring Fresh Graduates in Nigeria in 2026 (That Actually Pay Well)
Qualifications for Relationship Manager Job At Standard Chartered Bank
- A good first degree from a recognised institution in Business, Finance, Economics, or related fields, or equivalent professional qualifications acquired through reputable associations and practical experience.
- Specialised knowledge and certification in trade finance instruments and global trade regulations is highly advantageous.
- Sound working knowledge of SME banking products and lending instruments tailored to diverse industries.
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What We Offer
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
Deadline
10th November, 2026
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