Applications are invited from suitable and qualified candidates for the Position of Customer Service Representative at Union Bank of Nigeria.
About Union Bank of Nigeria
Union Bank of Nigeria is one of the country’s oldest and most trusted financial institutions, offering a wide range of services for individuals, businesses, and SMEs. Known for its focus on simplicity and reliability, the bank provides savings, loans, digital banking, and corporate banking solutions. With a growing emphasis on technology and customer experience, Union Bank continues to support financial inclusion and help customers manage their money with ease.
Summary
- Company: Union Bank of Nigeria
- Job Title: Customer Service Representative
- Required Qualifications: OND/NCE/BA/BSc/HND
- Job Type: Full Time
- Location: Nigeria
Job Title: Customer Service Representative
About The Role
As a Customer Service Representative, you will be the first point of contact for customers, ensuring they receive excellent service. Your responsibilities include:
- Responding to customer inquiries via phone, email, or in-person.
- Resolving complaints and issues promptly and efficiently.
- Maintaining up-to-date records of customer interactions.
- Ensuring adherence to the bank’s service standards and policies.
- Assisting customers with product and service information, transactions, and account management.
See Also:
Skills & Requirements for the Position of Customer Service Representative at Union Bank of Nigeria:
- Strong communication and interpersonal skills.
- Ability to handle customer queries with patience and professionalism.
- Relevant educational qualifications (OND/NCE/HND/B.Sc. in Banking, Finance, Business Administration, or related fields).
- Previous experience in customer service is advantageous but not mandatory.
Deadline
Not Specified
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Method of Application
Interested and qualified candidates should submit their CV via email to: talents@unionbankng.com. Use the Job Title as the subject of your email.
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