Applications are invited from suitable and qualified candidates for the Position of Core Banking (FCUBS Application Support) at Access Bank.
About Access Bank
Access Bank is the largest bank in Nigeria and a leading bank in Africa in terms of customer base. It operates through a vast network of over 600 branches and service outlets across three continents, serving 12 countries and 36 million customers. Access Bank is known for its diverse financial services, encompassing retail and corporate banking, with a strong focus on digital platforms. The bank is committed to promoting sustainable economic growth that is profitable, environmentally responsible, and socially relevant. It is a Nigerian multinational commercial bank, part of the Access Bank Group, and licensed by the Central Bank of Nigeria.
Summary
- Company: Access Bank
- Job Title: Core Banking (FCUBS Application Support)
- Job Type: Full Time
- Qualification: BA/BSc/HND/Msc
- Location: Lagos
- Deadline: Not Specified
Job Title: Core Banking (FCUBS Application Support)
Description
- Responsible for providing technical and functional support for the Oracle FLEXCUBE
- Universal Banking System (FCUBS), ensuring smooth execution of End-of-Day (EOD) and End-of-Month (EOM) operations.
- Incident resolution, system monitoring, and proactive maintenance to ensure 24/7 availability and integrity of core banking services.
Responsibilities
- Provide Level Two support for FCUBS application modules, ensuring timely resolution of user issues and system incidents.
- Monitor, manage, and execute End-of-Day (EOD), End-of-Month (EOM), and End-of-Year (EOY) batch processes, ensuring successful completion and reporting of exceptions.
- Troubleshoot and resolve EOD aborts, batch failures, and interface errors (e.g. Payment, GL, CIF, Loans, Deposits, etc.).
- Collaborate with database administrators, system engineers, and vendor teams (Oracle) to analyze logs, fix defects, test and apply patches.
- Review and validate daily transaction postings, ensuring data accuracy and compliance with operational standards.
- Perform core banking configuration, parameterization, and deployment of approved changes.
- Support integration between FCUBS and other channels (Internet Banking, Mobile, USSD, Payment Switch, etc.).
- Document root-cause analyses, maintain standard operating procedures (SOPs), and generate performance reports.
- Participate in disaster recovery (DR) and system upgrade exercises.
- Ensure adherence to ITIL processes for incident, problem, and change management.
- Provide user training and post-implementation support as needed.
- Monitor service levels of core and related platforms; initiate activities to improve under-performing areas within the agreed SLA structure
See Also:
Requirements for the Position of Core Banking (FCUBS Application Support) at Access Bank
Key Skills & Competencies
- Background knowledge of Oracle FLEXCUBE (FCUBS) and core modules (CASA, Loans, TD, GL, ST, etc.), reconciliation will be an advantage
- Background knowledge of Oracle SQL or/and PLSQL for data extraction and issue diagnosis.
- Fast learner in a fast-paced setting.
- Excellent problem-solving, analytical, and communication skills.
- Willingness to learn and self-develop.
- Ability to work under pressure.
- Excellent team player.
Educational & Professional Requirements
- Bachelor’s degree in computer science, Information Technology, or a related discipline.
- Oracle SQL, ITIL Foundation, or related certifications are an added advantage.
- Good knowledge of the Flexcube application will be an added advantage.
Only shortlisted candidates will be contacted.
Deadline
Not Specified
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