Applications are invited from suitable and qualified candidates for the Position of Business Manager at Access Bank.
About Access Bank
Access Bank is the largest bank in Nigeria and a leading bank in Africa in terms of customer base. It operates through a vast network of over 600 branches and service outlets across three continents, serving 12 countries and 36 million customers. Access Bank is known for its diverse financial services, encompassing retail and corporate banking, with a strong focus on digital platforms. The bank is committed to promoting sustainable economic growth that is profitable, environmentally responsible, and socially relevant. It is a Nigerian multinational commercial bank, part of the Access Bank Group, and licensed by the Central Bank of Nigeria.
Summary
- Company: Access Bank
- Job Title: Business Manager, Retail SME
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Abuja – FCT, Lagos, Ondo, Rivers, Benue, Adamawa, Nigeria
- Deadline: Not Specified
Job Title: Business Manager, Retail SME
Job Overview
Responsible for business/team growth, profitability, sales, service delivery, and personnel management in line with assigned budgets and the Access Way.
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Key Responsibilities
- Drive SME portfolio growth through targeted acquisition strategies
- Conduct market and industry scans to identify viable SME opportunities
- Build and maintain a strong pipeline of qualified SME prospects
- Manage relationships with key SME clients (top-tier and growth accounts)
- Drive customer engagement through physical and digital channels
- Improve customer retention and wallet share growth
- Review, structure, and recommend SME credit facilities
- Manage the SME loan portfolio to ensure quality and performance
- Lead and supervise SME Relationship Officers/Account Officers
- Conduct periodic performance reviews and coaching sessions
- Drive achievement of loan, deposit, and revenue targets
- Monitor profitability, cost-to-income ratio, and cost of risk
- Prepare and present SME unit performance reports (weekly/monthly)
- Contribute to budget planning and execution
- Collaborate with Risk, Credit, Operations, and other stakeholders
- Foster a high-performing SME-focused sales culture
See Also:
Requirements for the Position of Business Manager at Access Bank
Skills/Competencies
Required Knowledge, Skills and Abilities:
- At least 2 years in a supervisory or team lead role
- Strong understanding of SME products, credit processes, and portfolio management
- In-depth knowledge of credit risk analysis, financial statement interpretation, and lending regulations
- Good understanding of key SME sectors (trade, manufacturing, services, agriculture, etc.)
- Strong credit and financial analysis skills
- Strong business development and management capability
- Ability to structure and negotiate SME credit facilities
- Strong customer relationship management skills
Generic Skills
- Excellent communication and presentation skills
- Proven ability to lead, motivate, and develop teams
- Strong problem-solving and decision-making skills
- Conflict resolution and team-building skills
- High level of initiative, accountability, and ownership
Qualifications & Experience
- A good first degree in any discipline. A Masters’ degree and/or professional qualification will be an added advantage
- At least 6–8 years’ experience in banking, with strong exposure to SME sales, and relationship management, including at least 2 years in a supervisory/team lead role.
Deadline
Not Specified
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