Applications are invited from suitable and qualified candidates for the position of Billing Operations Engineer at MTN Nigeria.
About MTN Nigeria
MTN Nigeria Communications PLC offers wireless telecommunication services, including roaming, Internet, bills payment, device financing, and SIM registration. Serving customers in Nigeria, MTN Nigeria is focused on “Leading digital solutions for Africa’s progress” as its Ambition 2025. This ambition aims at accelerated growth and faster deleveraging, positioning MTN for greater relevance by 2025. MTN has established strong core operations with the largest fixed and mobile network in Africa, a large registered customer base, extensive registration and distribution networks, and a formidable brand presence in its markets.
Summary
- Company: MTN Nigeria
- Job Title: Engineer – Billing Operations. Information Technology
- Qualification: BA/BSc/HND
- Locations: Ikoyi, Lagos, South West Region, Nigeria
- Reports To: Manager Operations (Customer Management)
- Division: Information Technology
Job Title: Engineer – Billing Operations. Information Technology
Description
- Assist in developing maintenance plans per application and carry out the maintenance of applications, re-configuring, building and testing components in accordance with OLAs and SLAs.
- Ensure code applications are in accordance with good security coding practices to ensure the application is free of most common coding vulnerabilities.
- Create and execute technical test plans for operational and bug fixes.
- Participate in transitions of the application or technical architecture, design and development components into production environment.
- Ensure the integrity of the solutions delivered into production environment.
- Perform reconciliations, proactive monitoring and ensure adequate service controls are in place.
- Ensure best customer experience of services offered on the different platforms within expected Service Levels.
- Work with teams and departments external to the immediate team e.g. solution delivery, business users, infrastructure teams, vendors and other developers, to make sure that the configuration and custom components meet application requirements and performance goals.
See Also:
Requirements for the position of Billing Operations Engineer at MTN Nigeria
Education:
- First degree in Computer Science or any related discipline
- Fluent in English
Experience:
- 3 – 7 years of experience in an area of specialization; with experience with working with others
- Experience working in a medium-sized organization
*Eligible Females and People with Disabilities are encouraged to apply.
Deadline
1st December, 2025
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