TATAgency Graduate Trainee Program 2024
About TATAgency
TATAgency Limited is a registered travel company with accreditation from local and international travel authorities. Since its inception in 2018, it has served over 3000 clients with various travel services. With offices in Canada and Nigeria, the company specializes in visa application, holiday planning, flight bookings, and more. It prides itself on its experienced team and aims to elevate the standards of the travel industry through its commitment to excellence.
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Summary
- Company: TATAgency
- Job Opening: 2 Positions
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Application Deadline: Not Specified
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TATAgency Graduate Trainee Program 2024
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1. Job Title: Graduate Trainee – Visa Officer
Job Summary:
We are seeking a dynamic and motivated Visa Officer – Graduate Trainee to join our team. This position is ideal for recent graduates who are passionate about the travel industry and eager to gain practical experience in visa processing and customer service.
Responsibilities:
- Assist clients with visa inquiries, including providing information on visa requirements, application procedures, and processing times
- Learn to review and assess visa applications for accuracy, completeness, and compliance with immigration laws and regulations
- Gain knowledge of visa categories, documentation requirements, and visa application processes for various countries
- Provide personalized assistance and support to clients throughout the visa application process, including document preparation, appointment scheduling, and follow-up communications
- Assist with maintaining accurate records of visa applications, approvals, and rejections, and generate reports as needed
- Participate in training sessions, workshops, and on-the-job learning opportunities to enhance skills and knowledge in visa processing and customer service
- Collaborate with other team members to ensure efficient operations of the visa department and deliver exceptional service to clients
Qualifications:
- Bachelor’s degree in any field.
- Strong interest in the travel industry and desire to pursue a career in visa processing and customer service
- Excellent communication and interpersonal skills, with a customer-centric approach to service delivery
- Ability to learn quickly, adapt to new environments, and work effectively in a team
- Proficiency in computer skills, including Microsoft Office applications and internet research
Method of Application
2. Job Title: Graduate Trainee – Flight Ticketing Officer
- Locations: Nigeria
- Job Type: Full Time
- Application Deadline: Not Specified
Job Summary:
We are seeking a dynamic and motivated Flight Ticketing Officer Graduate Trainee to join our team. This position is ideal for recent graduates who are passionate about the travel industry and eager to gain practical experience in flight ticketing and customer service.
Responsibilities
- Assist clients with flight inquiries, including providing information on available flights, fares, and travel options.
- Learn to process flight bookings and reservations accurately and efficiently using computerized reservation systems (CRS) or airline booking platforms.
- Shadow experienced Flight Ticketing Officers and learn best practices for issuing tickets, handling changes and cancellations, and providing exceptional customer service.
- Coordinate with airlines, travel suppliers, and other partners to secure the best available fares and accommodations for clients.
- Gain knowledge of airline policies, fare rules, and travel regulations to provide accurate and up-to-date information to clients.
- Provide personalized assistance and support to clients before, during, and after their travel, under the guidance of senior team members.
- Assist with maintaining accurate records of bookings, payments, and client interactions, and generate reports as needed.
- Participate in training sessions, workshops, and on-the-job learning opportunities to enhance skills and knowledge in flight ticketing and customer service.
- Collaborate with other team members to ensure smooth and efficient operations of the flight ticketing department.
Qualifications
- Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or related field.
- Strong interest in the travel industry and desire to pursue a career in flight ticketing and customer service.
- Excellent communication and interpersonal skills, with a customer-centric approach to service delivery.
- Ability to learn quickly, adapt to new environments, and work effectively in a team.
- Proficiency in computer skills, including Microsoft Office applications and internet research.
Method of Application
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