Applications are invited from suitable and qualified candidates for MTN Manager Jobs in Nigeria.
About MTN Nigeria
MTN Nigeria Communications PLC offers wireless telecommunication services, including roaming, Internet, bills payment, device financing, and SIM registration. Serving customers in Nigeria, MTN Nigeria is focused on “Leading digital solutions for Africa’s progress” as its Ambition 2025. This ambition aims at accelerated growth and faster deleveraging, positioning MTN for greater relevance by 2025. MTN has established strong core operations with the largest fixed and mobile network in Africa, a large registered customer base, extensive registration and distribution networks, and a formidable brand presence in its markets.
Summary
- Company: MTN Nigeria
- Job Opening: 3 Positions
- Job Type: Full Time
- Qualification: BA/BSc/HND/Msc
- Location: Ibadan, Oyo, Ikoyi, Lagos, South West Region, Nigeria
Job Opening: 3 Positions
Here’s a breakdown of the key Manager-level vacancies recently posted by MTN Nigeria—complete with job titles, descriptions, requirements, and deadlines. This will help you quickly identify where you fit in.
1. Manager – Change Management and Service Assurance. Network NG
Location: Ikoyi, Lagos
Mission:
To provide effective change and service assurance function for technology services and manage the definition of services and service levels required to support the business and ensure that these services are provisioned successfully. Support project teams in integrating change management activities into their project plans.
Description:
- Table all Request for Changes (RFCs) for a Change Advisory Board (CAB) meeting, issue an agenda and circulate all requests for changes to Change Advisory Board members in advance of meetings to allow prior consideration.
- Liaise with all necessary parties to coordinate change building, testing and implementation, in accordance with schedules.
- Update the change log with all progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality.
- Review all implemented changes to ensure that they have met their objectives and refer any that have been backed out or have failed.
- Provide advice and support for the design, planning, development and introduction of new services, ensuring these are consistent with the principles and contractual agreements and that the suppliers are fully engaged and involved early to ensure they can provide appropriate and good value service offerings across the company.
- Apply a structured change management approach and methodology for the people side change caused by projects and change efforts.
- Develop a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
- Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
- Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.
- Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
- Create and manage measurement systems to track adoption, utilization and proficiency of individual changes.
- Work with project teams to integrate change management activities into the overall project plan.
- Ensure appropriate and effective communications are in place for all stakeholders including ensuring escalation routes are clear and well managed and identifying needs, risks and issues and propose appropriate solutions and courses of action.
- Analyze change records to determine any trends and produce regular management reports.
- Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
- Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
Education:
- First degree in Elect/Elect, Computer Sc./Engineering or Project Management
- Formal Project Management certification or training would be an advantage.
Experience:
- 6 – 13 years’ experience which includes
- Experience working in a medium organization.
- Experience in Radio and Microwave Projects delivery
- Experience in operations or planning background in Telecommunications.
- Project Management certification experience
- High Proficiency in Excel and PowerPoint Usage
Go to Method of Application
2. General Manager – Regional Operations West. Sales and Distribution
Location: Ibadan, Oyo State
Mission:
- To operationalize and implement MTNN’s regional operations strategy within the regional environment and ensure that regional sales targets and service levels are achieved.
- To drive compliance and enhance MTNN’s corporate image and reputation by driving/championing the External Management Stakeholder Strategy.
Description:
- Drive effective execution of regional operational and business plans consistent with the vision, mission, core values and strategic plan of MTNN, and coordinate resources to ensure their proper execution.
- Facilitate the execution of the ROM Governance Structure and escalate variances promptly to the Sales & Distribution Executive.
- Identify and implement innovative, disciplined, and continuously improving business processes and systems in the region.
- Evaluate need and recommend opportunities for business development and expansion in the region.
- Develop weekly/monthly reports to track metrics/measures and monitor regional performance to ensure achievement of set targets.
- Review and evaluate regional performance on a continuing basis and provide direction for modification of systems and/or implementation of new systems.
- Support, communicate, reinforce, and defend the vision, mission, values, philosophy and culture of the organisation.
- Establish processes/standards and evaluation of systems and technologies with regards to customer experience.
- Anticipate and effectively deal with issues that could enhance the region’s opportunities or adversely impact business results.
- Proactively identify, evaluate, mitigate and report on compliance, regulatory and reputational risks across the region.
- Promote cross functional collaborations across all divisions/Units in the region.
- Liaise with marketing division to drive key brand propositions within the regions
- Communicate MTNN value proposition to regional markets via appropriate media
- Drive an increase in MTNN’s Net Promoter Score
- Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity
- Implement Government Relations Strategy for the region in alignment with MTN Nigeria’s business direction to guarantee license to operate and business sustainability.
- Establish and maintain effective corporate relationship with key stakeholders and decision makers in the executive and legislative arms of government to effectively channel the goals and desires of MTNN. Furthermore, maintain positive relationships with local, state and federal government representatives, community leaders, and other external stakeholders as necessary in the overall management of the region to ensure harmonious relations are maintained.
- Coordinate liaison between staff in the region and ensure effective information and resource sharing to achieve desired objectives.
- Develop framework for technical and commercial knowledge transfer and establish same as a key component of the employee performance management system within the Business Development Department.
- Provide leadership and direction in the operations, leading team to deliver on respective business targets and improve overall performance of the region. Identify, evaluate and track the development needs and performance of staff within the department, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
- Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
- Coach and train regional team members to ensure the understanding of the objectives and goals of the region. Drive awareness of the set targets/requirements and regularly review their training needs.
See Also:
Education:
- First degree in related discipline / Masters advantageous
- Fluent in English and language of country preferable
- Possession of a post graduate degree in a relevant discipline will be an added advantage.
Experience:
- A minimum of 12 years of working experience, which includes:
- Senior management track record of 3 years or more
- 3 years’ experience in relevant industry/sector (FMCG/ Telecommunications/ Retail Banking/ service industry context)
- Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
- Worked across diverse cultures and geographies
Go to Method of Application
3. Senior Manager – Treasury Operations and Support. Finance
Location: Ikoyi, Lagos State
Mission:
- To preserve shareholders value through effective and efficient running of the treasury back office, support and Position Treasury at the heart of Strategic business Units of the company.
Description:
- Evaluate credit portfolio of various SBUs and ensure strategic alignment to MTNN objectives
- Ensure debt to revenue ratio meet MTNN strategic objectives and effectively manage/ reduce MTNN exposure to bad debt risk
- Responsible for working capital management, risk management and efficient running of treasury operations and controls with the objective of achieving MTN corporate and financial objectives
- Drive processes to ensure accounting of all treasury transactions on ERP and ensure completeness and accuracy of ledger entries on the ERP dashboard
- Drive consistent application of MTN credit policy, collections and bad debts write offs across all revenue channels and ensure alignment with Board Approvals
- Evaluate, develop and implement cash management systems to optimize efficiencies and constantly explore opportunities to maximize funds and working capital
- Ensure timely and accurate production and analysis of monthly liquidity measurements, liquidity transfer pricing charges and cash position and advise management on the liquidity aspects of its short- and long-range planning
- Maintain in-depth understanding of industry trends relative to treasury risk and loss avoidance
- Support the GM Treasury with articulating a clear and compelling vision and translate strategy into a roadmap for success for Treasury Operations, Credit management and Working capital management
- Responsible for managing the value chain that supports the settlements of third-party obligations
- Ensure compliance to all exchange control processes, monetary processes and international trade policies
- Oversee the establishing of appropriate treasury operations and credit management policies and procedures and ensure continuous review and update of the unit’s PPPs as changing conditions warrant and the business grows
- Ensure timely preparation of board papers
- Develop short/Medium term strategy for the Treasury Operations and Credit Management functions in MTNN
- Ensure prompt settlement of Third-party bills and obligations
- Management of exchange control process for all foreign obligation settlement to 3rd parties
- Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules
- Identify training requirements of team members and develop program to address knowledge gaps
- Lead in the development of new processes and improvement of existing ones as appropriate
- Coach and train Treasury Operations and Credit management teams to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs
Education:
- A first degree in a finance, Banking or accounting related social science discipline
- A professional accounting qualification, CFA chartered holder, ACI dealing certificate
- MBA is advantageous
- Fluent in English and language of country preferable
Experience:
- 9-17 years’ work experience which includes the following:
- Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry
- Worked across diverse cultures and geographies advantageous
- Understanding of risk management practices, financial market instruments and regulatory requirements in a Commercial bank/ Multinational Telecoms company
- Corporate Treasury Experience is mandatory
- Knowledge in front office treasury, money market and Fx structuring
- Extensive experience in liquidity management and accounts payable settlement
- Knowledge of investment portfolio strategy, banking, and financial instruments.
- General knowledge of GAAP and SEC reporting requirements for investments and other financial instruments.
Go to Method of Application
What You Should Do Next
- Choose your focus Area
- Tailor your CV and cover letter
- Match your experience to the mission and description of your chosen role.
- Apply before 13th October, 2025
- Submit your application through MTN’s careers portal.
- Highlight how you’re a strong, culturally aligned player for MTN.
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Method of Application
Apply: Manager – Change Management and Service Assurance. Network NG
Apply: General Manager – Regional Operations West. Sales and Distribution
Apply: Senior Manager – Treasury Operations and Support. Finance
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