Apply for Call Center Agent at Kennedia Consulting Limited
About Kennedia Consulting Limited
Kennedia Consulting Limited is a Lagos-based professional services firm founded in 2016, offering tailored business advisory, HR outsourcing, recruitment, learning and development, and background check services to organizations across Nigeria and Africa. With over 10 years of experience and a network of more than 200 specialists, the company combines industry knowledge and innovative methodologies to boost organizational efficiency, leadership development, and talent acquisition. Kennedia serves diverse sectors like finance, oil and gas, telecoms, and construction, delivering flexible, cost-effective, and scalable solutions to help businesses grow smarter and stronger.
Summary
- Company: Kennedia Consulting Limited
- Job Title: Call Center Agent
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lekki – Oniru, Lagos
Job Title: Call Center Agent
Summary
- Are you a great communicator with a passion for customer service? Join our dynamic team as a Contact Centre Agent and be the voice of our brand, helping customers with their inquiries and delivering excellent service.
Responsibilities
- Handle inbound and outbound customer calls professionally
- Respond to customer inquiries, complaints, and requests promptly
- Provide accurate information about products and services
- Log interactions and follow up on unresolved issues
- Escalate complex issues to the appropriate departments
- Meet performance targets for response time, call quality, and customer satisfaction
- Maintain a positive and helpful attitude at all times.
Requirements
- Minimum of a B.Sc (Second Class Lower) from a recognized institution
- Excellent verbal and written communication skills
- Strong interpersonal and problem-solving abilities
- Must reside in or have easy access to Lekki or Oniru.
Benefits
- Pay: N101,000 Monthly (N150,000 after 3 months)
- Incentives: Leave Allowance, 13th Month Pay, Performance Bonuses, Pension and HMO cover.
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Application Deadline
4th July, 2025.
How to Apply for Call Center Agent at Kennedia Consulting Limited
Interested and qualified candidates should send their CV to: victoria.skinn@kennediaconsulting.net using the Job Title as the subject of the mail.
Or
Click here to apply
Click here to get a professional, ATS compliant CV from an Expert for less than 5k.
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- Join this Whatsapp Channel to Get More Infos and Tips
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