Applications are invited from suitable and qualified candidates for the Position of Customer Service and Administrative Officer at Norrenberger Financial Group.
About Norrenberger Financial Group
Norrenberger Financial Group is a financial services and investment management group providing asset management, wealth management, and financial advisory solutions. The company focuses on helping individuals and institutions grow and preserve wealth through disciplined investment strategies, risk management, and professional financial planning. With an emphasis on transparency, regulatory compliance, and client-focused service, Norrenberger operates as a trusted brand within the investment and capital markets sector.
Summary
- Company: Norrenberger Financial Group.
- Job Title: Client Service & Administrative Officer
- Job Type: Full Time
- Qualification: BA/BSc/HND/Msc
- Location: Port Harcourt, River, Nigeria
Job Title: Client Service & Administrative Officer
Job Summary
Engage with clients in a professional and courteous manner by addressing inquiries and providing accurate information as required. Primarily manage the onboarding process for all new client relationships while supporting other administrative responsibilities.
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Requirements for the Position of Customer Service and Administrative Officer at Norrenberger Financial Group
- Serve as the primary point of contact for clients, ensuring professional, timely, and courteous communication at all times.
- Manage client inquiries, complaints, and requests, escalating issues where necessary to ensure prompt resolution.
- Coordinate and schedule client meetings, follow-ups, and internal engagements to ensure seamless service delivery.
- Support the onboarding process for new clients by ensuring all required documentation and processes are completed accurately and efficiently.
- Maintain accurate client records and update relevant systems to ensure data integrity and compliance.
- Oversee day-to-day administrative functions to ensure smooth operational efficiency across the organization.
- Manage office supplies inventory, including procurement, stocking, and distribution of stationery and equipment.
- Coordinate office facility maintenance, including repairs, cleaning services, and general upkeep to ensure a safe and conducive work environment.
- Monitor and coordinate the usage and maintenance of company vehicles, where applicable.
- Provide general administrative support to management and other departments as required.
- Perform any other duties assigned to support organizational objectives.
Deadline
30th April, 2026
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