Applications are invited from suitable and qualified candidates for the Position of Entry Level Customer Support Specialist at General Electric (GE) Vernova.
About General Electric (GE) Vernova
GE Vernova is the energy-focused division of General Electric, dedicated to accelerating the transition to a more sustainable and reliable energy future. Officially launched as a standalone business in 2024, GE Vernova combines GE’s legacy businesses in power, renewable energy, grid solutions, and digital services. It provides technology and solutions for gas turbines, wind turbines, power grid modernization, and energy software, serving utilities, governments, and industries worldwide. With a mission to “electrify the world while decarbonizing it,” GE Vernova aims to address the global demand for cleaner, more efficient energy through innovation and engineering excellence.
Summary
- Company: General Electric (GE) Vernova
- Job Title: Customer Support Specialist
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos, Nigeria
Job Title: Customer Support Specialist
Job Description Summary
What Impact You’ll Make:
Administrative and Executive Support. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
Job Description
What you’ll do:
- Office and administrative assistance to teams or individuals. Should not include calendar management and other “personal support” agenda.
- Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
- Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
- May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
- A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.
See Also:
Requirements for the Position of Entry Level Customer Support Specialist at General Electric (GE) Vernova
What you’ll bring:
- Background in Engineering or analytical degree is a requirement.
- This role requires basic experience in the Project Management & Administrative Support.
- 1+ years’ experience in Customer Support Management in Marine and Offshore Projects.
What will make you stand out:
- Strong inter-personal skills with a working knowledge of the Marine & Offshore business in both SSA and other Global regions; focusing on local requirements as well.
- Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
- Proficiency in Microsoft office packages, particularly excel, PowerPoint and word.
Additional Information
Relocation Assistance Provided: No
Deadline
Not Specified
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