Applications are invited from suitable and qualified candidates for the Position of (Entry Level) Customer Service Representative at SevenUp Bottling Company (SBC).
About Seven Up Bottling Company (SBC)
Established in 1960, Seven-Up Bottling Company (SBC) is a leading Nigerian beverage manufacturer. With nine state-of-the-art bottling plants, they produce and distribute popular soft drink brands like 7up, Pepsi, Mirinda, Mountain Dew, H2oH!, Teem, Lipton Ice Tea, and Aquafina premium drinking water, contributing to Nigeria’s rich history and heritage.
Summary
- Company: Seven Up Bottling Company (SBC)
- Job Title: Customer Service Representative (Igbo)
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos, Nigeria
Job Title: Customer Service Representative (Igbo)
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Job Summary
Customer Service Representative is the front line of support for the company’s customers. You’ll be responsible for answering customer questions, resolving customer problems, and providing excellent customer service.
Job Details
- Answer customer questions about products or services
- Resolve customer problems and complaints in a timely manner
- Provide customer support via various channels
- Escalate complex customer issues to management
- Collect and record customer feedback
- Help to improve the customer experience.
See Also:
Requirements for the Position of (Entry Level) Customer Service Representative at SevenUp Bottling Company (SBC)
- Bachelor’s Degree in Business Administration or relevant field.
- A minimum of 2 years of proven experience in a customer service position in a manufacturing industry or relevant industry
- Must be proficient in Igbo language and fluent in English
- Proficiency in Microsoft Office and customer service software.
- Must be open to working on a shift schedule
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
Deadline
30th May, 2026
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