Applications are invited from suitable and qualified candidates for the position of Customs Specialist at Coca-Cola Hellenic Bottling Company.
About Coca-Cola HBC
Coca-Cola HBC AG, also known as Coca-Cola Hellenic Bottling Company, exclusively bottles and sells beverages from The Coca-Cola Company across its 29 markets. Additionally, it partners with other beverage businesses like Monster Energy, Edrington, Brown-Forman, and Campari to distribute their products. The company emphasizes creating value for stakeholders by supporting socio-economic development and prioritizing environmental impact. Their diverse portfolio spans sparkling, juice, water, sport, energy, plant-based, and premium spirits categories, offering a wide range of healthier options and sustainable packaging. Operating from Ireland to Nigeria, Coca-Cola HBC AG is committed to sustainability, aiming for net-zero emissions by 2040 and ranking as the world’s most sustainable beverage company. With 33,000 employees, the company fosters an open, inclusive work environment focused on customer service, community engagement, and environmental stewardship.
Summary
- Company: Coca-Cola Company
- Job Title: Customs Specialist (Procurement Import)
- Location: Lagos, Nigeria
- Job Type: Full Time
- Qualification: BA/BSc/HND
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Job Title: Customs Specialist (Procurement Import)
About the Job
- As a Customs Specialist, you will play a key role in managing import and export operations across the business. You will act as the central point of contact for importation activities, ensuring smooth coordination between procurement, clearing partners, and regulatory stakeholders.
- This role focuses on driving efficient customs clearance, maintaining regulatory compliance, and supporting procurement performance against Service Level Agreements (SLAs) and Key Business Indicators (KBIs). Success requires strong collaboration, operational discipline, and a proactive mindset toward improving import processes.
Key Responsibilities
- Manage end-to-end importation processes to ensure timely clearance and delivery
- Maintain shipment tracking systems and provide regular status updates
- Lead review sessions with clearing agents and monitor shipment progress
- Prepare and maintain all import-related reports (pre- and post-clearance)
- Analyze clearing efficiency KPIs and manage demurrage costs
- Ensure timely renewal and availability of import permits (SON, NAFDAC, NEPC, etc.)
- Manage relationships with shipping lines, terminals, agents, and regulatory bodies
- Escalate operational issues promptly and oversee reconciliation and refund processes
- Strengthen collaboration between procurement and key stakeholders
- Identify and implement process improvements in import operations
- Train internal teams on customs procedures and international trade requirements
- Support implementation of new systems and operational enhancements
- Drive automation and digitalization of import processes
See Also:
Requirements for the position of Customs Specialist at Coca-Cola Hellenic Bottling Company
Is This You?
- Minimum 5 years’ experience in import/export, procurement, or supply chain operations
- Bachelor’s degree in Business Administration, Finance, Logistics & Supply Chain Management, Engineering, Legal, or a related field
- Master’s degree or MBA is an advantage
- Professional procurement certification (e.g., CIPS) preferred
- Strong experience using SAP or other ERP systems (Purchasing focus)
- Experience working in a cross-cultural or matrix organization is an advantage
- Fluent in English (additional regional language is a plus)
- Strong analytical, negotiation, and stakeholder management skills
- Results-driven with strong customer focus and ability to support team development
Benefits
- Coaching and mentoring programs
- Career development opportunities
- Equal opportunity employer
- Flexible working time
- Continuous learning programs
- Opportunity to work with iconic brands
- Employee wellbeing initiatives
Tips to Be Successful in This Role
- Stay ahead of regulations: Regularly monitor customs and import policy updates to avoid clearance delays.
- Own communication: Proactive updates to stakeholders prevent escalation and build trust.
- Track data closely: Use KPIs and shipment data to identify bottlenecks early.
- Build strong relationships: Effective collaboration with clearing agents and regulators speeds up processes.
- Think improvement first: Look for automation and simplification opportunities in daily workflows.
- Manage costs actively: Monitor demurrage and clearance timelines to reduce unnecessary expenses.
- Be detail-oriented: Accurate documentation is the foundation of successful import operations.
Deadline
Not Specified
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