Applications are invited from suitable candidates for the position of Relationship Officer at Unified Payment Services Limited.
About Unified Payment Services Limited
Unified Payment Services Limited (also known as Unified Payments or UP) is a Nigerian financial technology company specializing in payment processing and financial services. Established in 1997 by a consortium of Nigerian banks, UP was the first and remains one of the leading electronic payment providers in the country. It offers a wide range of services including card issuance, payment switching, mobile and online payments, and value-added financial solutions under brands like PayAttitude, PayArena, and PayXpress. With a strong focus on innovation, security, and interoperability, Unified Payments plays a key role in driving Nigeria’s cashless economy and digital financial inclusion.
Summary
- Company: Unified Payment Services Limited (also Known as UP)
- Job Opening: 2 Positions
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Victoria Island, Lagos State
1. Job Title: Relationship Officer, Corporates
Job Summary
- As an Analyst in the Corporates team, you will take ownership of critical client relationships and projects, driving the delivery, optimization, and success of our payment products for enterprise clients.
- You will work closely with cross-functional teams—product, engineering, compliance, and operations—to manage solution implementation, address client needs, and support strategic growth initiatives.
Duties and Responsibilities
- Manage the onboarding and end-to-end implementation of complex payment solutions for corporate clients.
- Act as the primary point of contact for mid-to-large enterprise accounts, supporting payment product adoption and operational excellence.
- Collaborate with internal teams to troubleshoot issues, drive resolutions, and ensure timely delivery of services.
- Analyze client transaction trends and provide actionable insights to improve usage, efficiency, and engagement.
- Prepare solution proposals, process documentation, and training materials for clients and internal stakeholders.
- Support the design and execution of scalable client servicing processes and tools.
- Identify opportunities for product and process improvements based on client feedback and market developments.
- Ensure compliance with regulatory and risk standards in all client and operational activities.
Requirements
- A Degree / HND / Bachelor’s Degree in Finance, Business, Engineering, Computer Science, or a related discipline.
- 3 – 6 years of experience in fintech, corporate banking, treasury, payments, or enterprise client services. Post NYSC experience.
Application Closing Date
31st August, 2025.
Go to Method of Application
2. Job Title: Relationship Officer, General Merchandise
Job Objectives
- Payarena Mall, the e-commerce division of our fintech company, is seeking an experienced and results-driven Business Relationship Officer to manage and grow vendor relationships within the General Merchandise Department.
- This department includes diverse product categories such as electronics, home & kitchen appliances, personal care, baby products, office supplies, and more.
- The ideal candidate will be responsible for identifying high-potential sellers, managing partner relationships, and contributing to the growth, performance, and profitability of the general merchandise category.
Duties and Responsibilities
Vendor Acquisition & Management:
- Identify, engage, and onboard high-quality vendors, suppliers, and brand partners across multiple general merchandise categories.
- Build and maintain long-term relationships with vendors to ensure mutual growth and satisfaction.
- Negotiate favorable commercial terms, margins, and promotional opportunities.
Performance & Sales Optimization:
- Monitor vendor performance (sales, fulfillment, returns, ratings) and implement strategies to improve KPIs.
- Collaborate with vendors on product assortment planning, stock availability, and pricing strategies.
- Coordinate marketing and promotional campaigns to boost category visibility and vendor sales.
Operational Support:
- Ensure vendors comply with Payarena Mall’s quality, delivery, and service standards.
- Support vendors in the use of the seller dashboard, catalog uploads, pricing tools, and analytics.
- Work cross-functionally with content, logistics, finance, and tech teams to ensure smooth operations.
Market Intelligence & Reporting:
- Stay informed about market trends, competitor offerings, and customer behavior to guide vendor strategy.
- Provide timely reports on vendor performance, category revenue, and market opportunities.
- Recommend improvements to internal processes, systems, or merchant support initiatives.
Job Requirements
- Education: Bachelor’s degree in Business Administration, Supply Chain, Marketing, or related field.
- Experience: 3 to 6 years of relevant experience in business development, vendor/merchant management, or e-commerce operations. Post NYSC experience.
Click here to get a professional, ATS compliant CV from an Expert for less than 5k.
Click here to get a well crafted cover letter from an expert
- Join this Whatsapp Channel to Get More Infos and Tips
- Join Telegram Channel for Daily Jobs, Scholarships, Business and Career Updates
Application Closing Date
31st August, 2025
Method of Application
Interested and qualified candidates should send their most recent CV to: abigail.olupese@up-ng.com using the Job Title as the subject of the email.
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
Important: See Helpful Career Resources