Applications are invited from suitable and qualified candidates for the Position of Account Manager at Ericsson for Nigerian Graduates.
About Ericsson
Ericsson is a global technology leader specializing in telecommunications and digital services, providing network infrastructure, software, and solutions that power mobile and broadband connectivity. Operating in over 180 countries, the company partners with service providers to build and manage advanced 4G and 5G networks. Ericsson focuses on innovation, sustainability, and digital transformation to help create a more connected and efficient world.
Summary
- Company: Ericsson
- Job Title: Account Manager
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos, Nigeria
- Deadline: Not Specified
Job Title: Account Manager
About this opportunity:
We are looking for a motivated and customer-focused Account Manager to join Ericsson. In this role, you will serve as the primary interface between Ericsson and our valued customers, building strong, long-term partnerships while driving sustainable business growth. You will leverage Ericsson’s world-class portfolio — including RAN, Core Network, BSS/OSS, and Managed Services — to deliver tailored solutions that meet customer needs and exceed their expectations. This is a unique opportunity to play a pivotal role in shaping our customers’ digital transformation journeys while contributing directly to Ericsson’s commercial success across your assigned accounts.
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What you will do:
- Own and manage end-to-end customer relationships as the primary point of contact for assigned accounts
- Develop, maintain, and execute strategic account plans aligned with both customer objectives and Ericsson’s business strategy
- Identify and pursue new business opportunities within existing accounts to drive revenue growth
- Lead contract negotiations and ensure profitable deal closure in collaboration with internal stakeholders
- Lead and manage local contract signing for all Group deals and Proof of Concepts (POCs) with assigned accounts
- Interfacing with OpCo on a regular basis for ongoing and new opportunities
- Leading deals through close interface with the GCU team for PS Core, MS for PS Core, and upcoming Antenna and MW opportunities specific to Nigeria
- Work with domain teams for any support or technical issues requiring resolution, including services costing
- Account operations – manage deals up to date in Salesforce
- PO to SO Process, Secure LC waiver, credit block approval and alignment, and secure NOTAP and CCI approvals for Core SW, Early Starts etc
- Execute monthly customer governance for the Core and IN projects
- Manage ad-hoc commercial, technical, and contractual tasks related to the Airtel account
- Lead and coordinate as ACR for responses to RFPs on any new opportunities from other CSPs as assigned (Glo is following up for engagement with us)
- Monitor customer satisfaction and proactively address any concerns or escalations
- Represent Ericsson at customer meetings, industry forums, and business reviews
See Also:
Requirements for the Position of Account Manager at Ericsson for Nigerian Graduates
The skills you bring:
- Proven experience in account management, sales, or business development within the telecommunications or technology industry
- Strong commercial acumen with a track record of meeting or exceeding sales targets
- Excellent stakeholder management and relationship-building skills at senior levels
- Deep understanding of telecom products, solutions, and services — RAN, Core Network, BSS/OSS, and Managed Services is a strong advantage
- Familiarity with regulatory and compliance frameworks, including NOTAP, CCI, and LC processes in relevant markets
- Experience managing deals and pipelines through Salesforce or similar CRM platforms
- Strong negotiation, influencing, and presentation skills
- Collaborative mindset with the ability to coordinate and lead cross-functional teams
- Self-driven, results-oriented, and comfortable working in a fast-paced, matrix organization
- Bachelor’s degree in Business, Engineering, Telecommunications, or a related field
Deadline
Not Specified
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