Applications are invited from suitable and qualified candidates for the Position of Front Desk Representative at Miva Open University.
About Miva Open University
Miva Open University is a Nigerian open and distance learning institution focused on providing flexible, accessible, and technology-driven higher education for students seeking modern academic opportunities. The university offers degree programs designed to combine quality instruction with digital learning, allowing students to study in a flexible environment while developing relevant skills for the workplace. With a focus on technology, innovation, practical learning, and student support, Miva Open University aims to make higher education more accessible to a wider range of learners. Through its commitment to academic excellence and digital education, the university contributes to the growth of Nigeria’s higher education and technology sectors.
Summary
- Company: Miva Open University
- Job Title: Front Desk Representative
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Akwa Ibom, Nigeria
Job Title: Front Desk Representative
Job Summary
- We are currently seeking a friendly and detail-oriented individual to join our team as a Front Desk Representative.
- As the first point of contact for our students, faculty, and visitors, you will play a crucial role in providing excellent customer service and ensuring a smooth administrative experience.
Key Responsibilities
- Greet and welcome students, faculty, and visitors, creating a positive and welcoming atmosphere.
- Answer incoming calls and emails, providing prompt and accurate information or directing them to the appropriate department.
- Assist students with inquiries, enrollment, and registration processes.
- Schedule appointments and manage calendars for faculty and staff.
- Coordinate and manage room bookings for meetings, events, and classes.
- Maintain and update student and faculty records in the database.
- Assist with administrative tasks such as filing, data entry, and document preparation.
- Provide general administrative support to various departments as needed.
- Handle student complaints or issues, escalating them to the appropriate department when necessary.
- Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
See Also:
Requirements for the Position of Front Desk Representative at Miva Open University:
- A minimum of a Bachelor’s Degree or HND is required. Additional education or certification in administration or customer service is a plus.
- Previous experience in a front desk, receptionist, or customer service role is preferred.
- Excellent communication and interpersonal skills, with the ability to effectively interact with students, faculty, and visitors from diverse backgrounds.
- Strong organizational and multitasking abilities, with a keen attention to detail.
- Proficient in using office equipment, including phone systems, computers, and relevant software applications.
- Ability to handle confidential information with discretion and maintain a professional demeanor at all times.
- Strong problem-solving skills and the ability to remain calm and composed in fast-paced and sometimes challenging situations.
- Customer service-oriented mindset with a passion for providing exceptional service to students and faculty.
- Flexibility to work occasional evenings or weekends as required.
Salary Range:
₦150,000 – ₦200,000/month
See More Posts in Jobs, Scholarships, Technology, Career/Motivations, Football News Feeds
Join Job Whatsapp Channel, Scholarship Whatsapp Channel, Tech Whatsapp Channel, Follow Our Twitter (X) Channel.
Deadline
30th August, 2026
Click Here to See other Jobs.
Get a professional, ATS compliant CV, and Cover Letter from an Expert.
Method of Application
(See tips on how to write a professional CV and a sample cover letter.)
Important: See Helpful Career Resources