Applications are invited from suitable and qualified candidates for the Following Entry Level Job at GUO Logistics.
About GUO Logistics
GUO Logistics is a leading logistics and supply chain company in Nigeria, providing reliable transportation, warehousing, distribution, and delivery solutions for businesses and individuals. The company leverages modern logistics technology, an extensive distribution network, and experienced professionals to ensure efficient movement of goods across local and regional markets. Known for its commitment to timely deliveries, customer satisfaction, and operational excellence, GUO Logistics supports a wide range of industries with tailored logistics services that improve supply chain efficiency. Through continuous innovation and a customer-focused approach, the company has established itself as a trusted partner in Nigeria’s growing logistics and transportation sector.
Summary
- Company: GUO Logistics
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Salary: N110,000
- Location: Abuja – FCT, Nigeria
- Job Opening: 1 Position
Job Opening: 1 Position
1. Entry Level Customer Service Representative at GUO Logistics
Job Summary
- The Logistics Customer Service Representative at GUO Logistics will play a key role in ensuring smooth and efficient handling of parcels and courier services across multiple locations.
- The role involves managing customer interactions, coordinating parcel movement, routing and tripping, ensuring proper packaging, registration, and inspection of all items, while maintaining high service standards that reflect the GUO brand’s commitment to reliability and customer satisfaction.
Key Responsibilities
- Serve as the first point of contact for customers, providing professional assistance on parcel booking, rates, delivery timelines, and other logistics inquiries.
- Coordinate therouting and tripping of parcels to ensure prompt dispatch and timely delivery across all GUO Logistics locations.
- Supervise and verify proper packaging, registration, and inspection of parcels before dispatch to ensure compliance with company policies and safety standards.
- Track and monitor parcels in transit and proactively update customers on delivery status or any service delays.
- Maintain accurate shipment documentation including waybills, manifests, receipts, and proof of delivery.
- Handle customer complaints, claims, and inquiries effectively, ensuring timely resolution and customer satisfaction.
- Work closely with the operations and dispatch teams to facilitate smooth coordination between terminals and delivery points.
- Record and maintain customer data and transaction history accurately in the CRM system.
- Support revenue collection and ensure all transactions are properly recorded and accounted for.
- Promote GUO Logistics services by maintaining a positive and professional image in all customer interactions.
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Deadline
1st July, 2026
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