Applications are invited from suitable and qualified candidates for the following Jobs at Paga.
About Paga
Paga is a leading fintech company in Nigeria that provides digital payment and financial services designed to make money transfers and everyday transactions simple, secure, and accessible. Through its mobile app and agent network, Paga allows users to send and receive money, pay bills, buy airtime, and access other financial services conveniently from their phones or nearby agents. The company focuses on promoting financial inclusion by helping individuals and small businesses participate in the digital economy, especially in underserved communities. With its user-friendly platform and growing presence across Africa, Paga continues to play an important role in transforming digital payments and mobile banking services in the region.
Summary
- Company: Paga
- Job Opening: 12 Positions
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos (Hybrid), Nigeria
Job Opening: 12 Positions
1. Entry Level Job at Paga
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2. Mid – Entry Tech Jobs at Paga (3 Positions)
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3. Key Account Manager at Paga (3 Positions)
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4. Sales Executive at Paga
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5. Marketing Job at Paga (3 Positions)
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6. Job Title: Product Strategy & Operations Executive
ABOUT THE ROLE
- We are looking for a hyper-analytical, execution-focused Product Strategy and Operations Lead. This is a high-impact, hybrid role that sits at the intersection of Product Operations and Commercial Strategy.
- Your primary mandate is simple: optimise our core product mechanics to drive revenue and scale user growth. You will bridge the gap between engineering, marketing, and finance to eliminate conversion friction, maximise unit economics, and scale revenue across our operating markets. If you love deep-diving into data, navigating the mechanics of fintech infrastructure, and executing cross-functional strategies in a fast-paced environment, this role is for you.
KEY RESPONSIBILITIES
What You’ll Do
- Optimise the Growth Funnel: Own the core metrics for user acquisition, activation, retention and revenue. You will relentlessly audit and streamline our onboarding, KYC/AML verification, and transaction funnels to slash drop-off rates.
- Drive Revenue & Unit Economics: Analyse and optimise our core margins. You will manage card interchange splits, SaaS vendor costs (BaaS, KYC providers), and service provider fees to prevent margin leakage.
- Execute Feature GTM: Design the blueprint for feature rollouts, partnering with product engineering, Growth and marketing to launch monetisation levers, such as premium subscription tiers, reward ecosystems, micro-lending, or yield products. You’ll ensure Frontline Operations, Customer Care, and Risk teams are thoroughly trained, documented, and prepared for every product release.
- Weaponise Market Intelligence: Conduct ongoing, rigorous competitor analysis. Track competitor features, fee structures, and reward programs to rapidly adjust our own product positioning.
- Feedback Loop Management: Establish a seamless pipeline to aggregate, prioritise, and triage qualitative user feedback from Customer Support, App Store reviews, and social media into actionable product inputs; produce the weekly insights pack.
- Build the Data Foundation: Design, track, and report on critical company health metrics, including Activation Rates, ARPU (Average Revenue Per User), CAC, and LTV. Beyond reporting, you will run customer cohort and LTV analyses and identify the most valuable acquisition channels and segments.
Who You Are
- Experienced: You have 4 – 7 years of experience in a fast-scaling fintech/financial services or high-growth consumer tech startup – ideally in a strategy, business operations, or growth role.
- Fintech Literate: You understand the core infrastructure of digital banking, including core banking systems (BaaS), card issuance networks, and payment rails.
- Analytical & Data-Driven: You possess advanced analytical skills. SQL proficiency is required; you know how to query data to find funnel leaks and build financial models.
- An Owner: In a lean team, you don’t wait for permission. You are highly comfortable with ambiguity, possess a strong bias for action, and prioritise speed over perfection.
- Cross-Functional Communicator: You can discuss API documentation with an engineer, compliance requirements with a legal lead, and margin optimisation with the CFO.
- Organised: Strong project management skills with the ability to drive cross-functional execution.
Nice to Have
- Experience working with consumer products, mobile money, neobanks, or remittances
- Experience working with global or remote teams.
- Familiarity with the regulatory environment across EMEA (particularly Nigeria) and the US.
Why Join Us?
- Join a mission-driven team building meaningful financial tools for underserved users
- Play a leading role in shaping our growth in Nigeria, the US and the EMEA region
- Work in a collaborative, agile, and impact-focused environment
- Competitive compensation, meaningful equity, and growth opportunities
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7. Job Title: Communications Manager
ABOUT THE ROLE
- We are looking for a passionate story-teller to help tell our stories to all stakeholders (team, customers, industry partners and international observers); stories that will help them understand the impact and buy into the vision by signing up, joining us and partnering with us. Do you love telling stories, writing and interacting with people? Then join our team as a Communications Manager!
- As part of the Marketing team, the Communications Manager will be responsible for developing and executing an end-to-end internal and external communications plan for the Paga brand, business units and products/services.
- You will be responsible for the overall communications strategy, counsel, and deliverables related to executive visibility through speaker engagements, team member communications, sales communications, and external messaging and platforms, including social media. Communication vehicles and platforms will include keynotes, blogs, videos, media opportunities, internal channels and social/digital platforms. The executive internal communications plan will keep team members and key external stakeholders engaged and informed of Paga’s priorities, achievements, business strategy (where not sensitive), recent product launches and other relevant topics.
- You will play an essential role in marketing, communications and digital projects. You will be responsible for content creation and management across all creative work, including print collateral, websites, email campaigns, television and radio advertising, and many related tasks.
- Equal parts strategy and executional excellence, this role calls for someone who can manage team/s and multiple projects simultaneously while also ensuring that every single element ladders up to larger corporate narrative and objectives. We need a storyteller willing to grow strong financial and data literacy. We need someone who can turn a number into a narrative, and someone who can thread small data points into a broad story. We need a creative thinker, strong writer, experienced collaborator and flawless executor who will bring their capabilities and energy to our growing team.
PRIMARY RESPONSIBILITIES
- Develop and execute internal and external communications plan aligned to strategy and objectives
- Develop executive speaking platforms including speech writing, presentation development and some event management (all hands meetings)
- Ensure communications plan and timeline are integrated with other company, business strategy and business unit initiatives
- Identifies opportunities to innovate through the use of new platforms or technologies to support the communications plan
- Provide communications support for the Business Unit Heads, particularly the Office of the CEO in Press, company and industry events
- Proactively investigate compelling story ideas across the business
- Oversee the development of communication strategies and packaging of brand campaigns across branded content, sponsorships, ad products, social media, events, and experiential
- Help define the editorial and branded vision for initiatives, focused on elevating the content and distribution potential
- Build and execute engaging and customer content plans and marketing strategy through competitive research, platform determination, benchmarking, messaging and audience identification which drive customer action
- Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
- Build awareness for Paga through story-telling and creative PR programs for different customer segments.
- Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
- Build awareness for Paga through story-telling and creative PR programs for different customer segments.
- Write and edit press releases, award nominations, media pitches and other related communication materials
- Write dynamic copy for multiple formats of tone and voice, e.g. conversational, instructional, informative, analytical, etc. and crafting copy for a wide variety of marketing programs and deliverables, to include collateral, digital, promotions and brand marketing initiatives
- Helping to build effective strategies that translate consumer insights into meaningful, on-brand creative content solutions
- Ensuring the Paga brand voice is represented consistently across all projects, channels and platforms
- Continually evolving Paga’s overall best practices and writing processes to achieve a high level of efficiency and proficiency
KEY COMPETENCIES
- Excellent short-form and long-form writing skills in a variety of voices and tones
- Solid grammar, editing and proof-reading capabilities
- Developing and executing Strategy Document for all business units.
- Developing thought leadership positioning for paga executive team.
- Proficiency in E-mail marketing
- Ability to manage multiple projects and deadlines in a fast-paced environment
- Proficient in Word, with a working knowledge of PowerPoint and Excel.
- A proactive and detail-oriented client service mentality
- Comfort with brand, media, and performance analytics
- Ability to be a visual storyteller; build decks that flow and tell a clear concise story, and look beautiful
- Strong strategic writing skills – you can distill complexities to any audience
KNOWLEDGE AND SKILL REQUIREMENTS
- A keen understanding of the local media landscape and social media, and an innovator in PR programs and campaigns
- Must be a team player and able to work collaboratively with and through others.
- An interest in technology a must.
- Excellent digital, social, and integrated marketing experience
- A knack for presenting compellingly, confidently, and convincingly
- Desire to work well with multidisciplinary teams
- Real passion for innovation and driven to win
- Bachelor’s degree in Marketing, English, Journalism, Communications, Creative Writing or Advertising
- 6+ years of experience with copywriting and content creation in advertising, digital marketing, journalism or publishing
- Must have completed the mandatory NYSC
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Deadline
Not Specified
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