Applications are invited from suitable and qualified candidates for 2026 Graduate Internship at Carbon MFB.
About Carbon Microfinance Bank
Carbon Microfinance Bank is a pan-African digital bank with a mission to provide friction-free finance to its customers. Carbon promises to play a fundamental role in its customers’ lives wherever they are, with flexible solutions. We pride ourselves on our efficiency and with just $10mm of equity raised in 2015, we have disbursed over $100m in loans and earned more than $30mm in revenue over the last 2 years. Carbon has operations in Ghana, Kenya, and Nigeria, supported by a talented team spread between Lagos, Nairobi, London, Argentina, and Palo Alto so we operate with a remote-first mindset.
Summary
- Company: Carbon Microfinance Bank
- Job Title: IT Support Intern
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Locations: Lagos, Nigeria
Job Title: IT Support Intern
Job Description:
- We are looking for an IT Support Intern at Carbon, you will be responsible for supporting the day-to-day IT operations of the company.
- You will help users enhance their usage of IT services
Responsibilities
- Support users on-site and remotely across multiple time zones
- Handle issues raised via the helpdesk in providing Level I support
- Provide frequent training to users on maximizing IT resources available to them.
- Carry out repair and maintenance of workstations hardware and software related issues
- Manage and support Call center services
- Maintain relationships with ISPs and other providers to ensure maximum service uptime and monitor SLA
- Create hardware/software purchase requisitions and maintain hardware and software inventory
- Support Cloud-based services
- Manage Microsoft Windows servers, Desktop and Apple macOS
- Manage networking and VPN services
- Work extra hours to meet deadlines as required or where reasonable
See Also:
Requirements for 2026 Graduate Internship at Carbon MFB
- 2-3 years of experience in enterprise IT supports the role of 100 or more users.
- Experience managing open source VoIP services like Asterisk, Elastix, 3CX
- Experience working with Cisco, Mikrotik, and Ubiquity devices
- Experience managing Linux and Windows servers in an enterprise environment
- Experience managing MacOS in an enterprise environment
- Bash or python scripting
- Experience using, troubleshooting, and maintaining SaaS tools.
Nice to Have
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- CCNA, CCNP, Red Hat, and Microsoft certifications
- AWS Solutions Architect or GCP certifications
- Experience working with relational databases like MySQL, PostgreSQL
- Great communications skills
Deadline
Not Specified
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