Applications are invited from suitable and qualified candidates for the Position of Talent Sourcing Manager at Hugo.
About Hugo
Hugo is a fast-growing outsourcing and business-process services company that specializes in customer experience, digital operations, and fintech-support solutions. With teams based across Africa including Nigeria, Kenya, Senegal and others, it serves global clients by building specialist talent pools and tech-enabled workflows to help companies scale customer service, payments operations, and fraud prevention.
Summary
- Company: Hugo
- Job Title: Manager, Talent Sourcing
- Location: Nigeria
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Application Deadline: Not Specified
Job Title: Manager, Talent Sourcing
What You’ll Be Doing
- The Manager, Talent Sourcing will lead the redesign and execution of Hugo’s end-to-end sourcing engine — building a scalable, data-driven process for identifying, evaluating, and preparing top entry-level talent across Africa.
- This role is central to Hugo’s Talent Pipeline strategy, focusing on developing effective sourcing channels including partnerships, optimizing screening and assessments, improving data and analytics, and ensuring that only the most capable candidates advance into Hugo’s workforce pipeline.
- The ideal candidate combines strategic thinking, process discipline, and data literacy with the ability to operationalize excellence at scale.
Key Responsibilities:
1. Sourcing Strategy Design and Execution
- Develop and implement a comprehensive sourcing strategy for entry-level candidates that aligns with Hugo’s global standards and evolving talent needs. Manage the circulation and administration of the Hugo Interest Form, ensuring consistent inflow and data quality.
- Identify, test, and optimize sourcing channels — including social platforms, referrals, campaigns, and institutional outreach.
- Establish a structured sourcing calendar and reporting cadence to track progress and outcomes.
2. Screening, Testing, and Assessments
- Oversee the administration of screening tools including proprietary and third-party , ensuring rigor, fairness, accuracy and cost efficiency.
- Implement proctored assessments and quality control measures to uphold candidate integrity and readiness standards.
- Collaborate with cross-functional stakeholders to enhance assessment frameworks and improve predictive validity.
- Monitor performance data to identify trends in candidate quality and pipeline conversion.
3. Identity, Document, and Background Verification.
- Coordinate the collection and review of candidate identity and credential documents.
- Manage relationships with third-party vendors conducting background checks and ensure timely completion and accuracy
- Maintain a secure and auditable process for candidate verification.
4. Data Analytics and Reporting
- Maintain a secure and auditable process for candidate verification
- Use analytics and BI tools to track sourcing performance, funnel conversion, and assessment outcomes.
- Generate insights to inform leadership decisions and continuous process improvement.
- Support the build of dashboards and data visualizations for executive reporting.
5. Process Design and Continuous Improvement
- Develop and document Standard Operating Procedures (SOPs) across all sourcing, screening, and verification stages
- Ensure process consistency, speed, and quality across candidate journeys.
- Collaborate with Product and Tech teams to recommend tools and platform improvements that streamline sourcing operations.
See Also:
Qualifications & Experience for the Position of Talent Sourcing Manager at Hugo:
- Bachelor’s degree in Human Resources, Business, Psychology, or a related field.
- 5–8 years of experience in talent sourcing, assessment management, or recruitment operations, preferably in fast-scaling or tech-enabled organizations.
- Demonstrated success in building or optimizing sourcing systems and processes.
- Strong analytical and reporting capabilities; experience with Google Sheets, BI dashboards, or data visualization tools.
- Excellent communication and presentation skills (Google Slides, Docs).
- Exposure to global or multinational HR and talent standards is an advantage.
Key Attributes:
- Detail-oriented, data-driven, and highly organized.
- Able to balance strategic design with operational execution.
- Curious and innovative, with a continuous improvement mindset.
- Excellent project management and follow-through skills.
- High personal integrity and commitment to candidate experience
What We Provide
- Hugo offers a hybrid work environment that balances employee flexibility with a collegial, fun office culture.
- We pride ourselves on offering a dynamic environment where ambitious professionals can make a measurable impact and accelerate their career.
- Our compensation and benefits are highly competitive.
Deadline
Not Specified
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