Applications are invited from suitable and qualified candidates for the Position of Payroll Customer Service Assistant at Flour Mills of Nigeria Plc.
About Flour Mills of Nigeria
Flour Mills of Nigeria Plc (FMN) is one of the largest and most established food and agro-allied companies in West Africa, founded in 1960. Known for its iconic Golden Penny brand, FMN operates across the entire food value chain, from milling flour and producing pasta, noodles, edible oils, and sugar, to animal feeds and agro-processing. With a strong focus on innovation, local sourcing, and sustainability, the company plays a vital role in Nigeria’s economy by creating jobs, supporting farmers, and delivering quality food products that are part of millions of households every day.
Summary
- Company: Flour Mills of Nigeria
- Job Title: Payroll Customer Service Assistant
- Job Type: Full Time
- Location: Nigeria
Job Title: Payroll Customer Service Assistant
Purpose
To provide customer service support for employees and the payroll team, focusing on addressing payroll complaints, resolutions and feedback to employees and reporting on related inquiries.
About The Job
- Answering employee inquiries related to payroll, explaining proceses, resolving issues, and ensuring a positive employee experience.
- Maintaining accurate employee records, updating information like salary changes, benefits, and tax withholdings
- Ensuring adherence to relevant labor laws, tax regulations, and company policies.
- Collecting and verifying employee timesheets, entering data into the payroll system, calculating wages and deductions.
Requirements
The Person Must:
- Have a good verbal and written communication skills.
- Have good interpersonal skills and stakeholder management understanding
- Possess excellent numerical and analytical skills to ensure accurate calculations of final settlements.
- Have proficiency in payroll systems, HRIS, and Microsoft Excel (or other data management tools).
- Be able to work collaboratively with HR, Finance, and other departments to ensure smooth off boarding.
- Show good problem-solving and process improvement skills for identifying inefficiencies and suggesting better approaches.
See Also:
Qualification for the Position of Payroll Customer Service Assistant at Flour Mills of Nigeria Plc
- Minimum of OND in Accounting, Business Administration, Human Resources, or a related field preferred.
Experience
- Minimum of 1–2 years of relevant experience in payroll processing, HR administration, or customer service, preferably in a corporate environment.
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Deadline
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