Applications are invited from suitable and qualified candidates for the Position of Key Account Operation at Palmpay Limited.
About Palmpay Limited
PalmPay is a fintech company providing digital payment services catering to both consumers and merchants. It offers an intuitive digital wallet that combines account opening, money transfers, and bill payments into a single platform. Users can earn rewards as they make transactions. The digital wallet concept is akin to a centralized platform for managing various financial activities conveniently.
Summary
- Company: Palmpay Limited
- Job Title: Key Account Operation
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Job Location: Lagos, Nigeria
- Deadline: Not Specified
Job Title: Key Account Operation
Overview
Responsible for the operation and service management of key merchants and strategic accounts. Through deep collaboration and customized solutions, this role aims to increase transaction volume and strengthen long-term partnerships with key clients.
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Key Responsibilities
- Manage daily operations and service support for key merchants and strategic clients, maintaining long-term relationships.
- Gain a deep understanding of client business models and needs, and provide customized payment solutions.
- Identify transaction growth opportunities through data analysis and drive client transaction expansion.
- Coordinate internal resources to resolve client issues, including device support, settlement processes, and system-related problems.
- Conduct regular client visits and business reviews to continuously optimize collaboration models.
- Monitor client transaction data and key performance indicators to ensure stable growth.
- Collect client feedback and drive product and service improvements.
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Requirements for the Position of Key Account Operation at Palmpay Limited
- Bachelor’s degree or above, with at least 3 years of experience in payments, internet, or financial services account operations.
- Strong client relationship management and communication skills.
- Familiar with payment industry processes or acquiring business operations.
- Strong problem-solving and project management abilities.
- Able to work under pressure and maintain a results-oriented mindset.
Preferred Qualifications
- Experience managing large merchants or chain clients.
- Background in payments or fintech industries.
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Deadline
Not Specified
Method of Application
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