Applications are invited from suitable and qualified candidates for the Position of (Entry Level) Customer Service Representative at Myafrimall Logistics Limited.
About Myafrimall Logistics Limited
Myafrimall Logistics Limited is a logistics and supply chain company focused on providing reliable, efficient, and technology-driven delivery solutions for businesses and individuals. The company specializes in freight transportation, last-mile delivery, warehousing, and e-commerce logistics, helping clients move goods safely and on time. By leveraging modern logistics systems and a customer-first approach, Myafrimall Logistics Limited supports seamless distribution and supply chain operations across its service areas. With a commitment to professionalism, operational excellence, and continuous innovation, the company continues to strengthen its position as a trusted logistics partner in the fast-growing transportation and e-commerce industry.
Summary
- Company: Myafrimall Logistics Limited
- Job Title: Customer Service Representative
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Akiode – Berger, Lagos, Nigeria
Job Title: Customer Service Representative
Key Responsibilities
- Welcome walk-in customers and respond promptly to client enquiries across digital channels (calls, WhatsApp, email).
- Provide accurate details regarding shipping rates, delivery timelines, tracking, and the full range of company services.
- Conduct thorough physical inspections of inbound items and report defects, damages, or irregularities immediately.
- Accurately process, pack, and prepare cargo/packages for shipment in line with company handling standards.
- Prepare required shipping documentation, invoices, and operational paperwork with high precision.
- Maintain clean, organised daily logs of client interactions, branch shipments, and transactions.
- Collaborate with the warehouse team to ensure smooth, efficient daily workflow at the branch.
See Also:
Requirements for the Position of (Entry Level) Customer Service Representative at Myafrimall Logistics Limited
- B.Sc / HND in any relevant discipline.
- 0–2 years of experience in customer service, logistics operations, retail, or a related field (entry-level candidates with strong aptitude are welcome to apply).
- Excellent verbal and written communication, active listening, and problem-solving skills.
- Close attention to detail with basic proficiency in Microsoft Office (especially MS Excel).
- Proximity to the Akiode/Ojodu/Berger axis is a strong advantage.
Deadline
21st September, 2026.
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Method of Application
Interested and qualified candidates should send their CV to: hr@myafrimall.com using “CSR – Akiode Branch” as the subject of the email.
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