Applications are invited from suitable and qualified candidates for the Position of (Entry Level) Customer Service Executive at PWAN Group.
About PWAN Group
PWAN Group is a Nigerian real estate and investment company known for providing affordable land and housing opportunities across the country. The group operates through multiple subsidiaries, each focused on property sales, real estate development, and investment solutions. With a strong network of independent marketers, PWAN has built a wide reach and a reputation for helping individuals and families secure land ownership with flexible payment options.
Summary
- Company: PWAN Group
- Job Title: Customer Service Executive
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Lagos, Nigeria
Job Title: Customer Service Executive
About the Role
- The Customer Service Officer will serve as the first point of contact for clients, affiliates, and prospects.
- The ideal candidate must be articulate, professional, confident, and customer-focused, with the ability to manage inquiries effectively and maintain a positive brand image.
Key Responsibilities
- Attend to walk-in clients and respond to inquiries professionally
- Manage phone calls, emails, and social media inquiries
- Resolve customer complaints promptly and efficiently
- Maintain accurate customer records and documentation
- Follow up on client requests and ensure timely feedback
- Support the sales and operations team to enhance customer experience
- Provide reports on customer feedback and service improvement
See Also:
Requirements for the Position of (Entry Level) Customer Service Executive at PWAN Group:
- Bachelor’s degree or HND in any relevant field
- Minimum of 2–4 years experience in Customer Service (Real Estate experience is an advantage)
- Excellent verbal and written communication skills
- Strong interpersonal and problem-solving skills
- Good organizational and multitasking abilities
- Proficient in Microsoft Office tools
- Professional appearance and confident disposition.
Deadline
8th March, 2026.
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Method of Application
Interested and qualified candidates should send their CV to: hr@pwangroup.com, using “Customer Service Executive” as the subject of the email.
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