Applications are invited from suitable and qualified candidates for the Position of (Entry Level) Business and Data Analyst at Hugo.
About Hugo
Hugo is a fast-growing outsourcing and business-process services company that specializes in customer experience, digital operations, and fintech-support solutions. With teams based across Africa including Nigeria, Kenya, Senegal and others, it serves global clients by building specialist talent pools and tech-enabled workflows to help companies scale customer service, payments operations, and fraud prevention.
Summary
- Company: Hugo
- Job Title: Business and Data Analyst
- Location: Nigeria
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Application Deadline: Not Specified
Job Title: Business and Data Analyst
What You’ll Be Doing
- The Data Analyst, Talent Hub, will play a critical role in leveraging data to drive efficiency, accuracy, and strategic decision-making across the talent sourcing and assessment lifecycle.
- The role involves managing data flows across various platforms, analyzing assessment and performance metrics, and developing insightful dashboards and reports to support management decisions on talent supply, recruitment funnel health, and client headcount demand.
Key Responsibilities:
1. Data Management and Integration
- Collect, organize, and maintain data from multiple sources, including application platforms, assessment tools, and internal databases.
- Liaise with third-party testing and application vendors to ensure accurate, consistent, and timely data transfer.
- Ensure data integrity, consistency, and security across all talent-related databases.
- Support the continuous improvement of data collection and reporting systems to enhance reliability and usability.
2. Data Analysis and Reporting
- Collate and analyze test and assessment results to identify performance trends, readiness levels, and skill distribution across the talent pool.
- Filter and segment the Talent Hub database to match client requirements and recruitment priorities.
- Generate periodic and ad-hoc management reports highlighting key metrics such as talent pipeline health, conversion rates, assessment outcomes, and sourcing efficiency.
- Build and maintain interactive dashboards to visualize key insights for leadership and operational teams.
- Track and report on alignment between talent availability and client headcount demand.
- Provide data-driven insights to inform recruitment strategies, sourcing optimization, and upskilling priorities.
3. Governance and Quality Assurance
- Maintain data quality standards through routine validation, cleaning, and documentation.
- Support compliance with data protection regulations and internal data governance frameworks.
- Create and update reporting templates and standard operating procedures for reporting and analysis.
See Also:
Qualifications and Experience for the Position of (Entry Level) Business and Data Analyst at Hugo
- Bachelor’s degree in Data Science, Statistics, Economics, Computer Science, or a related field.
- 2–4 years’ experience in data analytics, preferably within HR, recruitment, or operations environments.
- Proven ability to work with large datasets and integrate data from multiple platforms (e.g., Zoho, test/assessment systems, ATS tools).
- Advanced proficiency in Excel/Google Sheets, SQL, and data visualization tools such as Power BI, Tableau, or Google Data Studio.
- Strong analytical mindset, with the ability to translate data into actionable business insights.
- Experience creating and automating dashboards and management reports.
- Familiarity with recruitment or talent analytics is a strong advantage.
Key Competencies
- Exceptional attention to detail and data accuracy.
- Strong problem-solving and critical-thinking abilities.
- Excellent communication skills — able to explain technical findings to non-technical stakeholders.
- Highly organized, with the ability to prioritize and manage multiple tasks in a fast-paced environment.
- Collaborative and proactive approach to supporting business decisions through data.
What We Provide
- Hugo offers a hybrid work environment that balances employee flexibility with a collegial, fun office culture.
- We pride ourselves on offering a dynamic environment where ambitious professionals can make a measurable impact and accelerate their career.
- Our compensation and benefits are highly competitive.
Deadline
Not Specified
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