Apply: 2023 IT Support Internship Program at Henkel

About Henkel

Henkel offers a strong legacy and prominent positions in industrial and consumer businesses. They invite individuals who love challenging the status quo to join their community of over 50,000 pioneers worldwide. The teams at Henkel Consumer Brands drive innovation in categories like Laundry & Home Care and Hair, utilizing trusted brands like Persil and Schwarzkopf, advanced technologies, and disruptive solutions. The company provides ample opportunities for personal and professional growth within their future-led businesses and fosters a diverse and vibrant culture. Henkel’s goal is to leave a positive impact on the world, promoting sustainable growth.

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Summary

Company: Henkel
Job Title: IT Support Intern Ibadan
Location: Ibadan, Oyo State
Qualification: HND/BSc
Deadline: Not Specified

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Job Title: IT Support Intern Ibadan

YOUR ROLE

End User Support: Maintain green KPI for all tickets raised.
Asset counts/verification with routine update to ensure IT asset accuracy in all listings and portals.
Consumable Management: Ensure printer consumables availability always.
Network Support: Basic troubleshooting of network issues with a niche for tidy IT cabling.
Replacement cycle: Ensure replacement cycle activity are carried out appropriately.
Perform any other duties that may be assigned from time to time.

YOUR SKILLS

Bachelors degree in Information Technology or Computer Science
0-1 year work experience

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Tips for Being Successful When Applying for the Position of IT Support Intern

When applying for the position of IT Support Intern, consider the following tips to increase your chances of success:

Tailor your resume: Customize your resume to highlight relevant technical skills, coursework, and any previous IT-related experiences or projects.
Showcase problem-solving skills: IT support often involves troubleshooting and resolving technical issues. Highlight any instances where you successfully identified and solved technical problems.
Demonstrate a willingness to learn: Emphasize your eagerness to learn and grow in the IT field. Showcase any self-directed learning or certifications you have obtained.
Highlight communication skills: Effective communication is crucial in IT support. Demonstrate your ability to explain technical concepts in a clear and understandable manner, both in writing and verbally.
Show attention to detail: IT support requires careful attention to detail to identify and resolve issues accurately. Highlight any experiences that demonstrate your eye for detail.
Research the company: Familiarize yourself with the company’s IT infrastructure and the technologies they use. Showing knowledge about the company will demonstrate your genuine interest in the position.
Be enthusiastic and motivated: Express your enthusiasm for the IT support role and your eagerness to contribute to the team’s success.
Showcase teamwork abilities: IT support often involves collaboration with colleagues and other teams. Highlight any experiences where you successfully worked in a team.
Prepare for technical questions: Be ready to answer technical questions related to IT concepts, troubleshooting, and problem-solving. Practice your responses to common technical interview questions.
Provide relevant references: If possible, include references who can vouch for your technical skills or experiences related to IT support.
Create a professional online presence: Ensure your LinkedIn profile and other professional online platforms are up-to-date and portray you in a positive and professional light.
Write a compelling cover letter: Use your cover letter to express your passion for IT support, why you are interested in the specific company, and how your skills align with the position.
Follow application instructions: Pay close attention to the application process and follow all instructions carefully. Submit all required documents and information within the specified deadlines.

By following these tips, you can enhance your chances of standing out as a strong candidate for the IT Support Intern position and increase your likelihood of being selected for an interview. Good luck with your application!