Apply: 2023 Entry Level Job at Palmpay

About Palmpay

2023 Entry Level Job at Palmpay

PalmPay is a fintech company providing digital payment services catering to both consumers and merchants. It offers an intuitive digital wallet that combines account opening, money transfers, and bill payments into a single platform. Users can earn rewards as they make transactions. The digital wallet concept is akin to a centralized platform for managing various financial activities conveniently.

Summary

Company: Palmpay
Job Title: Junior IT Support Engineer
Job Type: Full Time
Location: Lagos, Nigeria
Benefits: Competitive compensation and benefits package, etc.
Deadline: Not Specified

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Job Brief

PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payment experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.
Are you passionate about technology and eager to kickstart your career in IT support? Join our team at PalmPay, a leading fintech company, and play a crucial role in supporting our IT operations.

Key Responsibilities

Assist in maintaining and troubleshooting IT infrastructure, including servers, networks, and cloud services.
Provide support to end-users, resolving hardware and software issues promptly.
Collaborate with the IT operations team to ensure high availability, security, and scalability of systems.
Assist in enforcing security standards, regulatory compliance, and best practices.
Stay updated on emerging technologies and industry trends, contributing to technology improvements.
Support system monitoring, troubleshooting, and maintenance to minimize downtime.
Assist with vendor management, contract negotiations, and issue resolution.

Qualifications and Experience

Bachelor’s degree in Computer Science, Information Technology, or a related field.
A Master’s degree is a plus.
Basic knowledge of IT infrastructure, networks, cloud technologies, and security practices.
Strong problem-solving skills and the ability to work under pressure.
Effective communication and interpersonal skills for collaboration with teams.
Eagerness to learn and grow in the IT support field.