Applications are invited from suitable and qualified candidates for the Position of Administrative Officer at Danish Refugee Council (DRC).
About Danish Refugee Council (DRC)
Danish Refugee Council (DRC) is an international humanitarian organization dedicated to protecting and supporting refugees, displaced people, and vulnerable communities affected by conflict, disaster, and displacement. Founded in Denmark, the organization operates in multiple countries, providing emergency relief, shelter, food assistance, livelihood support, and protection services to people in need. DRC also works closely with governments, local communities, and international partners to promote durable solutions, peacebuilding, and sustainable recovery for displaced populations. With a strong focus on human rights, safety, and resilience, the Danish Refugee Council continues to play an important role in global humanitarian and development efforts.
Summary
- Company: Danish Refugee Council (DRC)
- Job Title: Administration Officer
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Abuja, FCT, Nigeria
Job Title: Administration Officer
Job Description
Overall purpose of the role: The Administration Officer supports the Country Office. Oversee all aspects of administrative support at the DRC office, ensuring efficient operations and procedures. Implementation of administrative policies at the office. Develop systems that contribute to improving the efficiency and cost-effectiveness of the administrative operations. This role has a country focus and ensures compliance with DRC procedures and guidelines within the country.
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Duties and Responsibilities:
Under the supervision of the Human Resources and Administration Team Leader, the holder of this position shall perform the following duties:
Responsibilities:
Facilities/Office Management:
- Ensure all office facilities are appropriate, safe and functioning (i.e. security system, health and safety, communications, etc.)
- Oversee all aspects of office maintenance in liaison with supply chain and responsible for general office cleanliness.
- In liaison with the safety team, ensure safety of the office.
- Responsible for timely renewal of the Organization’s MOU, liaising with the Risk and Compliance Specialist
- Maintain, update and coordinate the renewal of leases for office premises, guesthouse(s) and expatriate housing. Act as the focal point for liaison with landlords.
- Coordinate handover of leased properties and ensure security deposits are refunded on timely basis.
- In liaison with Supply Chain, you are responsible for repairs and maintenance of facilities in compliance with DRC standards and procedures.
- Maintain an inventory list on the office keys distribution and update this monthly.
- Manage all conference hall bookings, provide support to the organization of in-house training and meetings and ensure the venue is in order, stationery available, food and refreshments are provided as and when required.
- Oversee consumable and stationary stores management, restocking office consumables and supplies, monitoring consumption and stocks and reviewing stock reconciliations as required.
- Ensure that the stores are in good condition to maintain supplies.
- Responsible for raising all Purchase Requisitions for office and guesthouses supplies, maintenance, follow up on validity of frameworks and renewals timely.
- Timely payment of all utility, maintenance bills, all administrative expenses as may arise. etc.
Guesthouse(s) management :
- Responsible for safe and functional guesthouses.
- Oversee the general standards of living and cleanliness of the guesthouses and expat staff houses.
- Maintain guesthouses stocks and supplies and monitor their utilization.
- Ensure the Guesthouse Handbook is updated on a regular basis, and available at the guesthouse.
- Act as the focal point for guesthouses and expatriate houses, liaise with property landlords on any matters arising.
- Focal point of contact for all staff and guests residing at the facilities to raise any matters, concerns etc. at the facilities as and when.
Staff Travel and Accommodation
- Focal point of contact for all DRC staff and guests travel plans, to DRC Nigeria, Country and Area offices.
- Oversee all domestic flight travel bookings and support UNHAS bookings for staff and ensure that all travel grievances are resolved in a timely manner.
- Maintain and update the Travel and Accommodation Trackers daily.
- Responsible for all DRC Staff and Guests accommodation bookings and communication to all in this regard respectively
- To raise purchase requisitions for all expenses related to Travel and Accommodation for all DRC staff and guests accordingly.
Service Contract and Lease Management
- Monitor all services Contracts and Frameworks and keep updated all trackers. i.e. Office, Guesthouses and expats houses trackers, Hotel booking trackers, Utilities payment tracker, and many others with details respectively.
- In liaison with Supply Chain team on the expiry of leases, service contracts and Frameworks and ensure that a renewal is ready a month before the expiry date.
- Submit all Administration Trackers and Reports monthly to the HR and Administration Manager.
- Maintain clear and orderly hard copy filing and on the Administration Folder on SharePoint of all Administration tasks mostly leases, Frameworks, service contracts, utilities and many others.
- In Close liaison with supply chain develop and maintain an updated pool for casual workers, Maintenance companies/mechanics.
- Any other duties as assigned by your line manager.
Visas Management and International Flight Management
- Create a folder for each staff or / visitor
- Maintain visa and movement trackers efficiently
- Collect all the necessary documents from the applicant for a particular visa type (Business Visa, TWP, or CERPAC)
- Have the letters signed by CD/SSM to support the applications
- Submit applications immediately
- Share emails with the consultants on guidance and requirements for applications for each new application.
- Make sure of adequate communication to the applicant on the timelines of the process, the required documents and how long the applicants will stay without their physical passport(s) if its application for CERPAC
- Follow up with the Consultant to make sure the visa (TWP) is received within five (05) working days.
- On receipt of the passport back, update the visas tracker
- Make sure to send the staff passport back to them only through fellow staff and not a courier
- Timely communications and follow up with staff on their visa’s renewals
Supervisory Role
- Daily Supervisory of the Office premises cleaners (both staff and Daily workers)
- Supervisory and scheduling of Housekeepers for the guesthouses day-to-day activities.
See Also:
Requirements for the Position of Administrative Officer at Danish Refugee Council (DRC):
Essential:
- A University degree in the field of Business Administration, Public Administration, or Secretarial studies or Human resources management, or similar field.
- Minimum of Three (03) years’ experience of Administration, Executive Secretariat, Human Resources and other related – specifically with International NGOs, Embassies, UN Agencies and other similar sectors mid-management level.
- Knowledge of travel and immigration procedures. Must have experience in handling humanitarian flight services.
- Excellent command of the Microsoft office. Previous experience working with an ERP System is an added advantage.
- Good understanding and working knowledge/experience of Human Resources Management principles, concepts & processes.
- Advanced English proficiency
- Fluency in local languages
Desirable:
- Strong interpersonal and communication skills.
- Ability to work under pressure in volatile environments.
- High level of confidentiality and ethical conduct.
- Excellent organizational and problem-solving abilities.
Deadline
21st May, 2026
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