About uLesson
uLesson is developing a groundbreaking app to empower African students, enabling them to achieve their fullest potential. Our exceptional team is driven by their passion for media, technology, education, and the African continent. Together, we aim to create an unparalleled learning experience that combines richness, scope, interactivity, and effectiveness.
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Job Title: Graduate Telesales Trainee
Job Type: Full Time
Qualification: BA/BSc/HND
Location: Abuja
Job Description
Are you a recent Graduate looking to jumpstart your career in tech sales and business development? uLesson is seeking young graduate telesales trainees to join our dynamic team. As a telesales trainee, you will have the unique opportunity to receive mentorship from highly skilled sales professionals within the technology industry through observational learning and personalized coaching.
Roles and Responsibilities
- Source new sales opportunities through lead follow-up and outbound calls.
- Understanding customers’ needs and identifying sales opportunities.
- Answering potential customers’ questions and sending additional information via messaging platforms.
- Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood of them using our services again.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
Requirements
- B.A / B.Sc Degree or its equivalent from a reputable university.
- 0 – 1 year experience in a similar role.
- Proficiency in Microsoft Office (MS Word, MS Excel, etc.) and CRM software.
- Smart and tech-savvy.
- Excellent verbal and written communication skills.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Ability to achieve targets.
What we offer
- Comprehensive training and ongoing support to develop your sales skills.
- A competitive salary with uncapped commission opportunities.
- Opportunities for career advancement and growth within the company.
- A fun and supportive work environment with a team of talented and passionate individuals.
Tips for Being Successful When Applying for the uLesson Telesales Trainee Program
To increase your chances of success when applying for the uLesson Telesales Trainee program, consider the following tips:
- Tailor your application: Customize your CV and cover letter to highlight relevant skills, experiences, and achievements that align with the telesales role. Emphasize your enthusiasm for technology, sales, and education.
- Showcase your communication skills: Demonstrate strong verbal and written communication abilities throughout your application. Highlight your ability to articulate ideas, build rapport, and effectively convey information to potential customers.
- Highlight the customer service experience: Showcase any previous customer service experience you have, as it demonstrates your ability to understand and meet customer needs. Emphasize your dedication to providing exceptional customer service and resolving issues effectively.
- Display your sales potential: Even if you have limited sales experience, highlight any transferable skills that relate to sales, such as negotiation, persuasion, or relationship building. Showcase your ability to identify opportunities, close deals, and achieve targets.
- Demonstrate tech savvy: As uLesson operates at the intersection of technology and education, highlight your proficiency with technology tools and platforms. Showcase your ability to quickly adapt to new software or customer relationship management (CRM) systems.
- Show a passion for uLesson’s mission: Express your genuine interest in uLesson’s goal of empowering African students and improving education through their innovative app. Demonstrate your alignment with uLesson’s values and vision for the future.
- Research the company: Familiarize yourself with uLesson’s products, services, and recent accomplishments. Understand their target audience and the challenges they aim to address. Incorporate this knowledge into your application to show your genuine interest and enthusiasm.
- Be proactive and resourceful: Showcase your initiative by mentioning any instances where you took the lead or went above and beyond in previous roles or academic projects. Highlight your problem-solving skills and ability to work independently.
- Prepare for interviews: If you’re selected for an interview, research common interview questions and prepare thoughtful answers that demonstrate your suitability for the telesales trainee role. Practice your communication and listening skills to effectively convey your ideas and respond to questions.
- Follow the application instructions: Ensure you submit your application according to the provided guidelines and deadlines. Double-check your CV, cover letter, and any additional documents for accuracy and professionalism.
Remember, each applicant’s journey is unique, and success is influenced by various factors. Tailoring your application, showcasing relevant skills, and demonstrating a genuine passion for the role and uLesson’s mission can significantly increase your chances of being successful in the application process.
Deadline
Not Specified
Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: people@ulesson.com using “Graduate Telesales Trainee” as the subject of the mail.
