Carbon is a pan-African digital bank with a mission to provide friction-free finance to its customers. Carbon promises to play a fundamental role in its customers’ lives wherever they are, with flexible solutions. We pride ourselves on our efficiency and with just $10mm of equity raised in 2015, we have disbursed over $100m in loans and earned more than $30mm in revenue over the last 2 years. Carbon has operations in Ghana, Kenya, and Nigeria, supported by a talented team spread between Lagos, Nairobi, London, Argentina, and Palo Alto so we operate with a remote-first mindset.
At Carbon, we are:
Passionate: We love what we do and have an ownership mentality.
Resourceful: We make do with what we have. Not wasteful
Intelligent: We are forever learning to better ourselves, constantly experiencing & testing to understand the problem space better
Maverick: We try the unconventional, question widely held assumptions.
Executors: We get shit done. No excuses
Data-Driven: Rigorous in using data for decisions, experiments to test assumptions and hypothesis
Summary
Company: Carbon
Job Title: Customer Success Associate
Job Type: Full Time
Location: Lagos. Lagos (Hybrid)
Deadline: Not Specified
Job Title: Customer Success Associate
About the role
As a Customer Success Agent, you will play a vital role in providing excellent customer service to our customers. You will be responsible for communicating with customers through various channels, such as phone, email, and chat, and resolving customer issues in a timely and efficient manner.
Responsibilities
Deliver prompt and effective customer service through various communication channels using our support tool [Zoho].
Listen actively to customers and ask relevant follow-up questions to understand their needs.
Resolve customer issues in a timely and effective manner.
Provide helpful solutions to customers to exceed their expectations.
Document customer interactions and feedback accurately.
Collaborate with other teams to escalate and resolve complex customer issues.
Utilize data and metrics to improve processes and decision-making.
Requirements
Passion for providing exceptional customer service
Strong communication skills, both written and verbal
Ability to multitask and prioritize tasks effectively
Excellent problem-solving skills
Attention to detail and accuracy in documentation
Familiarity with using customer service software and tools is a plus
Ability to work in a fast-paced and dynamic environment
No prior experience is required, but some background in customer service or related fields is a plus.
Recruitment Process
Call with People team
Case Study ( Assessment)
Interview
Benefits
A great and upbeat work environment populated by a multinational team.
McKinsey & Company is a globally renowned management consulting firm, known for advising leading businesses, governments, and institutions worldwide. Their extensive reach spans across various sectors, and their expertise allows them to tackle unique challenges. McKinsey’s culture values entrepreneurship, creativity, diversity, and knowledge. As the oldest and largest of the “Big Three” management consultancies, they focus primarily on their clients’ financial and operational concerns, offering a challenging and rewarding environment for their team.
We work with private companies and public-sector bodies in the areas of strategy, operations, organization and technology. Lagos is one of our 90 offices across fifty countries. We serve clients in financial services, telecommunications, energy, healthcare, government and many other sectors.
You will be reporting directly to the manager of executive assistants in Africa and will be assisting partners within a large professional services organization.
WHAT YOU’LL DO
You will offer proactive executive assistant support to partners. You will practice your extensive experiences in complex diary management, handling multiples time zones, and collaborating with colleagues on senior level. You will plan and manage complex travel arrangements and itineraries, for very busy diaries with an awareness of impact on partner priorities. You will produce and proof-read correspondence, documents, packs and presentations if and when required, frequently under tight time constraints.
You will monitor emails and respond as appropriate when required. You will also proactively screen and deal with calls and other correspondence, responsibly and professionally with an awareness of partner priorities. You will effectively liaise with clients, teams and other contacts. You will work collaboratively with EAs in a team environment, providing back up cover for their partners during holiday or sickness.
Your administrative responsibilities includes filing, maintenance of records, expenses and time sheets, Engage and invoicing, etc. You will actively take on additional responsibilities – mostly within scope of role – but occasionally beyond. You will push self-development by identifying and pursuing own development goals, attending relevant training and addressing any identified issues.
You will organize client and internal conferences and personnel committees within the firm when required. You will contribute to the EA department – e.g. organize office social events, network with the group.
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Several years of experience working at senior level in a professional, fast paced environment (preferably corporate)
Strong working knowledge of Microsoft Office and Outlook
Proven organizational and time-management skills working with complex diaries at a senior level while maintaining instinct for prioritization
Able to switch between detailed work and the bigger picture to assist partner
Able to work on own initiative and to have a solutions-orientated approach, thinking out of the box on problem solving without instruction
Positive attitude with a willingness to provide the highest levels of internal and external client service; trustworthy and confidential
Strong team player with a positive influence on others – able to work seamlessly with other EAs and consultants and used to working in a team environment
Resilient, mature and have integrity, with an ability to empathize with both partner and EA cluster expectations; ability to actively give and receive feedback constructively
Proactive with ability to think ahead; is able to identify and resolve issues before conflict arises and logically thinks through problems
Adaptable to ambiguity, different environments, expectations and personalities and constant change; have the ability to work accurately and effectively under extreme pressure
Highly effective communicator and active listener with ability to tailor style to suit audience; ability to frame and articulate ideas well
Alan & Grant is a consulting firm that specializes in creating innovative HR and enterprise solutions for organizations. They focus on improving performance in areas related to people, products, and projects. With a wide range of experience across various sectors, they work to align the workforce with long-term corporate objectives, fostering growth and profitability. Their services encompass project design and implementation, strategic human intervention, capacity improvement, and efficiency enhancement.
Summary
Company: Alan & Grant
Job Openings: Over 100 Positions
Job Type: Full Time / Contract
Locations: Abuja, Abia, Imo, Kaduna, Kano, Lagos, Ondo, Oyo, South West, Rivers, Delta, Jos, Edo
Apply for 2023 Federal Government Palliative Grant
About the Federal Government Grant
The Federal Government of Nigeria has rolled out an initiative aimed at bolstering the nation’s small businesses. The FG Palliative Grant – Presidential Conditional Grant Scheme (PCGS) is to sponsor one million nano businesses nationwide, offering a N50,000 Grant to mitigate the economic challenges faced by these enterprises.
About the Scheme
Grant Amount: N50,000 per beneficiary
Target Beneficiaries: One million nano businesses across all 774 local government areas
Selection Criteria:
70% Women and Youth
10% People with Disabilities
5% Senior Citizens
15% Other Demographics
Target Sectors:
Traders
Food services
ICT
Transportation
Creatives
Artisan
Who’s Eligible?
To tap into this grant, your business must meet the following criteria:
Nano Business (Asset value < N1 million, less than 4 employees, annual turnover < N1 million)
Operate in the specified target sectors
Located in Nigeria
Possess a valid BVN
Understanding Nano Businesses
A nano business signifies a small-scale enterprise, often run by a single individual or a compact team. These businesses operate within confined parameters – with asset values, employee count, and turnover all falling below the N1 million mark annually.
BVN – A Crucial Identifier
The Bank Verification Number (BVN) serves as a unique biometric identifier ensuring that only eligible beneficiaries receive the grant. It’s an 11-digit code crucial for verification purposes.
Apply for 2023 Federal Government Palliative Program
About Federal Government Loan
The Presidential Palliative Programmes represent a transformative initiative by the federal government aimed at revolutionizing financial support for businesses and individuals, ultimately improving lives and empowering the economy. This program stands as a game-changer in economic empowerment, offering substantial support through loans and aid to businesses and individuals. Its primary goal is to transform businesses, uplift communities, and bring about positive changes in people’s lives by providing financial support and opportunities for economic growth.
Summary
Company: Federal Government of Nigeria
Job Title: Federal Government Loan
Location: Nigeria (All States)
Benefits: ₦1 million – ₦1 billion
Deadline: Not Specified
Job Title: Federal Government Loan
The Target Sectors
Below are the business that are eligible to apply to the scheme:
i. Traders
These include single retail marketers, corner shop owners, petty traders, market men and women in open markets
ii. Food Services
These include food, fruits and vegetable vendors, etc
iii. ICT
These include business centre operators, battery chargers, recharge card vendors, call centre agents
iv. Transportation
These include wheelbarrow pushers, independent dispatch riders
v. Creatives
These include makeup artists, fashion designers, drycleaners.
vi. Artisans
These include vulcanizers, shoemakers, painters, repairers.
Loan Eligibility Criteria
1. Loan up to 1M
Eligibility Criteria
Existing business must be in operation for one (1) year,
Start-ups must be a registered business
Provide CAC business registration documents.
Company’s Bank Statement(s) for a period of one (1) year (for existing business)/ Chief Promoter’s (Director or Business owner) Bank Statement(s) for a period of one (1) year (for startups).
Have required monthly turnover and other things as may be requested by the bank.
Security
Personal Guarantee of the promoter
Acceptance of BVN Covenant (Global Standing Instruction- GSI), and any other thing that may be required by the bank
Repayment Frequency
Monthly equal installment (no moratorium) over a period of 3 years
2. Manufacturers up to N1billion (Working Capital or Asset Financing)
Eligibility Criteria
At least 6months business/ corporate banking relationship
Provide CAC business registration documents
12 months bank statement for other bank
Other documentations that may be required by the bank.
Security
As may be required by the bank
Repayment term:
i) Asset Financing 6 Months moratorium on principal and interest, 5 years repayment period for asset financing only ii) Working Capital Financing 12months equal installment of principal and interest
Key Features
Transparent and Efficient: We prioritise transparency and efficiency, ensuring that funds are disbursed swiftly to deserving businesses.
Digital Transformation: The platform leverages cutting-edge technology to make the entire process accessible through smartphones and computers, allowing SMEs to apply from anywhere.
Financial Literacy: We understand the importance of financial education. Therefore, our platform provides resources and training to empower SMEs with the knowledge to manage their funds effectively.
Additional information
The loan term is 36 months for MSMEs and Manufacturers (Working capital) is 12 months, while Manufacturers (Asset financing) has a 60-month tenor with a six-month moratorium.
The interest rate of the loan is 9% per annum.
There is a six-month moratorium period for Manufacturers applying for asset financing only.
Applicants/promoters of the company have to be 18 years and above.
Equal and consecutive monthly repayment of principal and interest for the tenor of the loan.
The Dangote Group is a prominent Nigerian manufacturing conglomerate with a diverse portfolio. It aims to be a key provider of essential needs in Food and Shelter in Sub-Saharan Africa, maintaining market leadership in areas such as Cement Manufacturing, Sugar Milling, Sugar Refining, Packaging Material Production, and Salt Refining. The group’s future projects involve a substantial $12 billion investment in an Oil Refinery, Fertilizer Plant, and Petrochemical Complex.
Welcome to Dangote Group – where innovation meets excellence!
If you’re looking for a challenging and rewarding career opportunity, we have just the role for you. We are currently seeking a Technical Sales Officer to join our dynamic team.
In this role, you will work closely with internal and external partners to develop and implement our building segment strategy. You will analyze market and construction trends, develop value propositions for key sub-segments, and leverage innovative construction systems to deliver business results.
We’re looking for someone with a strong background in the construction industry, preferably with experience in prescriptive selling of construction solutions. If you have a passion for marketing, business development, and an in-depth knowledge of cement and construction materials, we want to hear from you.
As a Technical Sales Officer at Dangote Cement Plc, you will have the opportunity to make a real impact and contribute to our success. Join us and be part of a team that is shaping the future of the construction industry.
Requirements
To be considered for this role, you will need:
A degree in Civil Engineering, Chemical Engineering, Industrial Chemistry or Mech Engineering with a cement background.
A minimum of 5 years of experience in the construction industry.
Strong marketing skills, preferably in the construction industry.
Experience in business development related to new solutions and partnerships.
In-depth knowledge of cement properties and construction materials/systems.
Excellent communication and presentation skills.
The ability to influence internally and externally.
Fluency in the local language and highly proficient in spoken and written English.
Willingness to travel occasionally within the country.
If you have what it takes to excel in this role, we would love to hear from you. Apply now and take the first step towards an exciting career with Dangote Dangote Cement Plc!
Benefits
Private Health Insurance
Paid Time Off
Training & Development
Career Development
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SHIVTECH Limited specializes in delivering affordable enterprise solutions to organizations of all sizes, aiding them in accomplishing their overarching goals. Their expertise lies in providing secure, high-speed network solutions for various operations including ATM, Mobile Van, Mobile Branch, Branch Connectivity, and Cash Centers. These solutions are known for their reliability, seamless integration, and cost-effectiveness, trusted by clients as essential tools for their operations.
SHIVTECH Limited is looking to hire IT Sales Executives.
The Sales Executive will be responsible for driving sustainable growth through on-boarding clients and entrenching strong relationships with prospective and new clients.
The Ideal candidate will be responsible for the following:
Responsible for the overall company’s target monthly, quarterly and for the year
Plan, manage and implement the marketing strategies of the company’s products and services
Follow-up with existing lead to close deal
Identify right prospects/leads and pitch right solutions to same
Initiate and arrange business meetings with prospective clients.
Provide trustworthy feedback and after-sales support
Build long-term relationships with new customers.
Requirements
ESSENTIAL JOB RESPONSIBILITIES
Responsible for the overall company’s target monthly, quarterly and for the year
Plan, manage and implement the marketing strategies of the company’s products and services
Follow-up with existing lead to close deal
Identify right prospects/leads and pitch right solutions to same
Initiate and arrange business meetings with prospective clients.
Provide trustworthy feedback and after-sales support
Build long-term relationships with new customers.
Benefits
Competitive Salary
Juicy incentive structure on sales
HMO
Group Life Insurance and much more
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Maersk is an integrated container logistics company operating in 130 countries. Originally a conglomerate with diverse activities, it now focuses on shipping, terminals, logistics, and offshore ventures. Their vision is to revolutionize the global flow of goods, data, and materials. Maersk Line, their largest subsidiary, is a Danish international container shipping company. With a commitment to innovation and sustainability, Maersk plays a vital role in shaping the future of global trade and supply chain management.
APM Terminals – Commercial/Sales/Business Development – Nigeria
Would you like to be part of a value driven, commercially oriented international environment where we enable global trade every day? As the Country Sales Operations Manager you will support the sales and whole commercial team in managing and growing business in line with the organizational strategy, goals, policies, and processes.
APM Terminals – Commercial/Sales/Business Development – Nigeria
Would you like to be part of a value driven, commercially oriented international environment where we enable global trade every day? As the Country Inland Sales Manager, you will develop sales strategies and attract new clients to expand APM Terminals footprint across Nigeria hinterland. You will be involved in sourcing new sales opportunities and closing sales to achieve targets as well as playing a key role in increasing revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products.
APM Terminals – Commercial/Sales/Business Development – Nigeria
Would you like to be part of a value driven, commercially oriented international environment where we enable global trade every day? As the Marketing and Commercial Intelligence Manager you will be responsible for strategic commercial intelligence initiatives in APM Terminals Nigeria and bring new ideas and fresh thinking while liaising with internal and external stakeholders.
Group Function – Commercial/Sales/Business Development – Nigeria
The Sales Representative plays a crucial role in driving revenue growth by actively seeking out and engaging prospective customers especially those in the concerned vertical. This position involves building strong relationships with clients, understanding their needs, presenting product offerings, negotiating contracts, and closing sales. The Sales Representative will work closely with the sales team, collaborate with cross-functional departments, and maintain a deep understanding of the market to achieve sales targets and contribute to the overall success of the organization.
Maersk is seeking an experienced Accountant with good financial analysis skills, who will report directly to the Country Finance Manager. This individual will work with offshore colleagues in maintaining balance sheet account reconciliations, preparing journal entries, participating in month, quarter, and year-end closing processes, review the P&L, perform investment appraisals, and build business cases. The ideal candidate will have strong analytical experience, able to work with minimum supervision and effective communication skills.
Would you like to be part of a value driven, commercially oriented international environment where we enable global trade every day? As the Security Manager, you will be responsible for supporting the Terminal Managing Director in implementing and executing the Terminal Global Security Framework (including COMMIT rule) and the Port Facility Security Plan, including risk mitigation and improvement plans for Duty of Care support and compliance to West African Container Terminal (WACT) staff.
As a Regional Infrastructure Engineer here at APMT, you will hold responsibility for the service delivery and provisioning of the compute, storage and networking environment while maximizing the cybersecurity standards and implementing ITSM standards.
As a HSE Supervisor under the guidance of the HSE Business Partner/HSE Manager, you will be responsible for the routine delivery of all HSE policies, practices and operations for the HSE function within APM Terminals, Apapa.
At Walmart, the core mission is to assist people in saving money to enhance their quality of life. This principle guides all decisions, spanning from responsible sourcing to sustainability efforts. As a Walmart associate, you’re an essential contributor shaping the future across retail, technology, merchandising, finance, and numerous other industries. Your role impacts millions of customers globally, making a difference every day. Walmart, Inc. values diversity and inclusion, believing that understanding, respecting, and embracing individual differences, experiences, identities, abilities, ideas, and opinions is integral to empowering associates, customers, and the communities they serve. They affirm their commitment as an Equal Opportunity Employer, aiming to foster an environment where everyone thrives.
Career opportunities in supervisory and training roles include multiple areas within the store such as Digital, Front End, Grocery, Academy, Automotive, Pharmacy, Receiving, Fresh, General Merchandise, Asset Protection, and HR.
The hourly wage range for this position is $16.00 to $30.00.
Benefits:
Multiple health plan options, including vision & dental plans for you & dependents
Financial benefits including 401(k), stock purchase plans, life insurance and more
Associate discounts in-store and online
Education assistance for Associate and dependents
Parental Leave
Pay during military service
Paid Time off – to include vacation, sick, parental
Short-term and long-term disability for when you can’t work because of injury, illness, or childbirth
Saroafrica International, a leading integrated agriculture value chain group in Nigeria, was established in 1996. The journey began with Saro Pharma & Chemical Co. Ltd, now known as Saro Agrosciences. Over three decades, Saroafrica has become a strong force in agriculture and FMCG industries, offering services through various subsidiaries like Saro Agrosciences, Saro Agro-Allied, Saro Lifecare, Gossy Warm Springs, Green Hills Agriculture Products, and Saro Oil Palms Limited. Their success is driven by a commitment to excellence, addressing customer needs, and turning challenges into success stories. Professionalism and a focus on customer satisfaction define their operations, positively impacting Nigerians, Africans, and global citizens.
Apply for British American Tobacco (BAT) Global Graduate Programme 2023
About British American Tobacco (BAT)
British American Tobacco (BAT) is a leading global consumer goods company founded in 1902 and headquartered in London, England. It stands as the largest tobacco company globally based on net sales as of 2021. Operating in approximately 180 countries, BAT provides tobacco and nicotine products to millions of consumers worldwide. Their portfolio includes well-known cigarette brands like Dunhill, Kent, Lucky Strike, Pall Mall, and Rothmans. Additionally, BAT produces, markets, and sells a range of products including cigarettes, nicotine alternatives, vapor and tobacco-heating products, and other related items.
Summary
Company: British American Tobacco (BAT)
Job Title: Global Graduate Programme in Operations
Job Type: Full Time
Qualification: HND/BA/BSC
Locations: Ibadan, Oyo State, Nigeria
Deadline: Not Specified
Job Title: Global Graduate Programme in Operations
ROLE POSITIONING AND OBJECTIVES
Our Global Graduate Programme – Operations helps you develop outstanding Manufacturing, Corporate and commercial skills – full understanding of the fast paced and constantly evolving environment our Manufacturing functions work in. We operate in a controversial industry, in challenging markets and on complex projects. Our Manufacturing team has a broad view of the business, and work together to deliver business needs, while acting safely and responsively and improving efficiency and creating one truly integrated global manufacturing team.
WHAT IS GLOBAL GRADUATE PROGRAM & WHAT DO WE OFFER?
It’s a 12-month, fast-track development program to a management job for high potential fresh graduates and young professionals. The aim of the program is to raise future leaders of BAT Operations Team. You’ll build on your experience from the commercial challenge. Learn about the range of our Operations. And experience life at the sharp end in one of these business areas
Make (manufacturing)
Plan (balancing supply with demand)
Logistics (managing supply chain flow and strategy)
Procurement (focusing on innovation, smart spending and quality partnerships)
Service (understanding consumer needs to put them at the heart of Operations; or supporting our transformation in Global Business Services)
Product Innovation (working with Marketing & Sale etc)
CAN THIS BE YOUR FUTURE ROLE?
Are you ready for a real job with real impact from day one?
Are you looking to the chance to progress to a managerial role in 12 months?
Requirements
Essential Experience, Skills And Knowledge
Graduated with Bachelor’s in Engineering or Physics with a minimum second class upper degree
National Youth Service Corps (NYSC) program completed
No more than 3 years post graduate experience
Leadership demonstrated through extra-curricular activities
Saroafrica International, a leading integrated agriculture value chain group in Nigeria, was established in 1996. The journey began with Saro Pharma & Chemical Co. Ltd, now known as Saro Agrosciences. Over three decades, Saroafrica has become a strong force in agriculture and FMCG industries, offering services through various subsidiaries like Saro Agrosciences, Saro Agro-Allied, Saro Lifecare, Gossy Warm Springs, Green Hills Agriculture Products, and Saro Oil Palms Limited. Their success is driven by a commitment to excellence, addressing customer needs, and turning challenges into success stories. Professionalism and a focus on customer satisfaction define their operations, positively impacting Nigerians, Africans, and global citizens.
When you become an employee, options open up to you. Come explore the wide range of Saroafrica International careers available to you and learn more about building a future with us.
We believe that the greatest component of any strategic endeavor is the human element; the strategy fails or succeeds subject to the quality of the people that drive it.
As a result of this Saro places great emphasis on recruiting the best people based on merit displayed through academic achievement and more importantly through strength of character.
To ensure that those that join us remain valuable to both the company and to society, we provide regular opportunities for training in-house and in some of the best business schools available.
We offer equal opportunity to both genders without any consideration to race, ethnicity or religion.
Are you passionate about pursuing higher education in China? The 2024 ANSO Scholarship for Young Talents might be your gateway to an enriching academic journey in one of the world’s most vibrant countries. Established by the Alliance of International Science Organizations (ANSO), this prestigious scholarship aims to nurture young scientists worldwide.
About ANSO Scholarship
The ANSO Scholarship is a flagship program initiated by ANSO, a non-profit organization dedicated to enhancing global capacity in science, technology, and promoting scientific cooperation. Launched in 2019, it supports Master’s and Ph.D. students annually, providing them with an opportunity to pursue their postgraduate education at esteemed Chinese institutions.
Scholarship Summary
Sponsor: ANSO
Host Country: China
Eligible Country: All Countries
Category: Master’s Scholarships/PhD Scholarships
Scholarship Benefits: Tuition fees + Airfare + Living Expenses etc.
Deadline: 15th February, 2024
Scholarship Benefits
Eligible Countries
The scholarship is open to applicants worldwide, except those holding Chinese citizenship.
Application Requirements
Prospective applicants must meet certain eligibility criteria, including:
Proficiency in English or Chinese
Compliance with admission criteria for USTC/UCAS, and an age criterion (born after January 1, 1994, for Master’s, and after January 1, 1989, for Ph.D.)
Additionally, candidates must not hold concurrent assignments during the scholarship period.
Eligibility Criteria
Eligible candidates should not currently pursue a Master’s or Ph.D. program in any Chinese institution and should strictly follow the ANSO guidelines.
Application Deadline
The application window for the 2024 ANSO Scholarship opens on October 20, 2023 (exact dates may vary for USTC and UCAS). The deadline for submission is February 15, 2024 (Beijing Time).
Method of Application
Candidates should apply through the USTC/UCAS admission systems, selecting “the ANSO Scholarship for Young Talents” in their applications. Those aspiring for the ANSO-CAS-TWAS/UNESCO PhD Scholarship should follow additional instructions within the application system.
Embark on a transformative educational journey with the 2024 ANSO Scholarship. For more detailed application guidelines, refer to USTC or UCAS portals and unleash your potential in the dynamic landscape of Chinese academia. Don’t miss this chance to shape your future and contribute to the global scientific community!
Interswitch Group is an integrated payment and transaction processing company that operates in Africa. They offer technology integration, advisory support, digital payments, financial inclusion, and payment infrastructure services. Their focus is on developing innovative solutions to promote seamless payment technology and support Africa’s transition towards a cashless future.
To conduct internal audits to ensure compliance with regulatory requirements and internal policies, and develop and implement compliance policies in liaison with regulators. To assess and report on compliance risks, investigate incidents and take action to ensure compliance.
The Compliance Officer reports to the Head, Regulatory Compliance.
Job Responsibilities
Regulatory and Compliance Management
Identify instances of non-compliance with the Interswitch’s policies and procedures and / or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.
Investigate standard incidents using current regulatory and compliance processes, systems and procedures, and take action to solve immediate compliance issues.
Analyse business processes and workflows to identify bottlenecks and redundant compliance tasks and execute processes enhancements to increase output efficiency.
Provide operational support to Head, Regulatory Compliance by performing prescribed and non-routine compliance monitoring activities, using existing programmes and protocols; suggest improvement opportunities on compliance and regulatory requirements.
Refer more complex issues to the Head, Regulatory Compliance.
Document Preparation, Insights and Reporting
Prepare moderately complex documents using a variety of computer applications and also responsible for gathering and summarising data /information for reports and training programmes and material.
Contribute to the preparation of various data and analytics reports.
Develop weekly progress reports which include activities progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimise relevant risks; submit reports to Head, Regulatory Compliance.
Consolidate and document Interswitch’s Compliance policies, procedures, and codes of conduct; monitor compliance against Compliance framework and provide feedback to Head, Regulatory Compliance.
Client and Customer Management
Assist Head, Regulatory Compliance to manage internal and / or external client and customer relationships by using relevant client systems.
Resolve standard Compliance queries from internal or external customers or suppliers by providing information on policies and procedures, and referring the more complex issues to the Head, Regulatory Compliance.
Attend meetings led by Head, Regulatory Compliance, along with relevant stakeholders, and acquire client needs on compliance processes and requirements and execute legal mitigation activities in line with communicated requirements.
Build and maintain long-term relationships with contractors, clients, consultants and compliance specialists in the Compliance ecosystem.
This is a list of possible tasks that could form part of the job:
Assisting the Head, Regulatory Compliance with the updating of training programmes / manuals tailored to the Business needs, to reflect the most updated regulation changes.
Carrying out research of legislation relevant to Interswitch’s business lines as well as drafting of summaries.
Assisting with the implementation of the Interswitch approved Compliance risk-based customer onboarding and monitoring process.
Identifying deficiencies in compliance measures and recommending appropriate remedial action plans to the Head, Regulatory Compliance.
Identifying potential areas of compliance vulnerability and risk; in collaboration with the concerned business areas and recommending action plans for resolution of problematic issues to the Head, Regulatory Compliance.
Carrying out the review of new regulations affecting Interswitch and work with Team Lead, Compliance in developing a Compliance plan in that regard for approval.
Monitoring the adoption of business specific Rule Book by the business teams and providing progress report to the Head, Regulatory Compliance.
Analysing and identifying Compliance risks, processes, controls and provide escalations to Head, Regulatory Compliance.
Nestlé, the world’s largest food and beverage company, operates in over 85 countries with 308,000 employees and 413 factories. Their core purpose is to leverage the potential of food to improve quality of life for present and future generations, built on values of self-respect, respect for others, diversity, and environmental stewardship. Nestlé prioritizes its people as crucial assets, offering a dynamic and inclusive global work environment with diverse opportunities across various businesses, functions, and geographical locations, fostering diverse teams and cultures.
Joining Nestlé means you are joining the largest Food and Beverage company in the world. At our very core, we are a human company driven by our purpose to improve the quality of life and contribute to a healthier future.
Nestlé Nigeria is currently looking for a Sales Support Analyst to support the Sales & Category Management Teams in the effective planning & decision-making process by providing them with all necessary & relevant sales information & Reports.
Responsibilities
A day in the life of a Sales Support Analyst:
Develop & maintain the necessary tools to capture the secondary sales, distribution figures and distributors infrastructure.
Develop & maintain distributors stock holding on a regular basis.
Prepare & circulate Monthly reports to HO management.
Define plans to improve usability of solution and reports to increase the benefits to company.
Coordination with field force for better implementation
Gather feedback from field force on status update and RP process.
Support the HO management in providing necessary sales inputs for yearly operational plan.
Provide Input for replenishment planning and posting to Customer Service for loading.
Consolidation of Sales operation Assets, efficient CAPEX control and provide regular feedback to the sales controller and Fixed assets accountant.
Custodian of internal controls and statutory and legal compliances with respect to Sales Operations.
Processing of Sales Expenses and Payments to branches.
Work closely with sales team in target setting process, implementation of group guidelines, local procedures and internal/external audit recommendations within the Sales Team.
Requirements
What Will Make You Successful?
Bachelor’s degree or its equivalent in Business Administration, Finance, Economics or Accounting.
Minimum 2 years sales / data analytics background.
Advanced use and understanding of Microsoft Office tools (MS Excel, MS Word and PowerPoint) and Power BI.
Use of Computer software programming would be an added advantage.
Attention to details, effective communication, collaboration and result oriented
