Applications are invited from suitable and qualified candidates for the Position of Lead Call Specialist at Raphael Group.
About Raphael Group
Raphael Group provides expert virtual assistant services, connecting employers with talented remote professionals. Our comprehensive offerings include scheduling, email management, research, and other support services tailored to meet the needs of individuals and businesses. We simplify the process of finding and hiring skilled virtual assistants, enabling you to concentrate on expanding your business.
Summary
- Company: Raphael Group
- Job Title: Lead Call Specialist (Telesales Specialist)
- Locations: Abuja (FCT) and Lagos
- Job Type: Full Time
Job Title: Lead Call Specialist (Telesales Specialist)
Job Description
- In this role, you will drive revenue growth by engaging potential clients over the phone, building relationships, and converting leads into long-term customers.
- If you are a persuasive communicator with proven telesales experience, especially with international clients, we want to hear from you!
Responsibilities
- Advance the Sales Funnel: Move prospects from initial contact through to closing deals.
- Expand Customer Relationships: Build and nurture relationships with both new and existing clients to drive repeat business.
- Research & Provide Recommendations: Analyze client needs and offer tailored solutions based on in-depth market research.
- Make At Least 50 Calls Daily: Consistently contact potential clients to promote our products/services and meet conversion targets.
- Work with International Clients: Engage and convert leads, particularly in markets such as the UK, US.
- Track and Report Metrics: Use CRM and dialer tools to manage contacts and track performance against KPIs.
- (Remote) CX Research Analyst at Moniepoint
- (Remote) Sales Excellence Associate at Reliance Health
- (Remote) CX Research Team Lead at Moniepoint
Requirements
- Excellent English Communication Skills: Ability to communicate clearly and persuasively with diverse clients.
- Proven Telesales/Telemarketing Experience: 3-5+ years of experience making high-volume calls and closing sales over the phone.
- Lead Conversion Success: Strong track record of converting cold leads into long-term clients, including handling objections and rejections.
- Experience with International Clients: Demonstrated success working with clients across different time zones and cultures, especially the UK and US.
- CRM & Dialer Proficiency: Familiarity with tools like HubSpot, Salesforce, Mojo Dialer, or equivalent platforms.
- Resilience & Motivation: Ability to handle rejections professionally and stay motivated in a fast-paced environment.
- Availability & Flexibility: Willing to work flexible hours across various time zones and maintain consistent availability.
- Professional Work Environment: Access to a quiet, distraction-free workspace, reliable internet (10 Mbps+), and necessary equipment (headset, PC/laptop).
Benefits
- Monthly Salary:N165,000
- Data Allowance:N10,000 per month
- Access to premium training courses
- Netflix subscription (paid monthly by the company).
Application Deadline
30th September, 2025.
Click Here to See other Jobs.
Get a professional, ATS compliant CV, and Cover Letter from an Expert.
Method of Application
Note
Before You Apply:
- Confirm you have no upcoming commitments (academic, marriage, travel, etc.) in the next 6 months that could affect your availability.
- Prepare to showcase proof of your past-experience (client testimonials, KPIs, voice samples).
- Ready to Join Us? Apply now by completing our application form. We’re excited to learn more about you and how you can make a difference on our team!
(See tips on how to write a professional CV, ATS Compliant CV and a sample cover letter.)
Important: See Helpful Career Resources